Sustainable Development

Presentation outlining Sustainable Development practices delivered at the Intensive Project 2010, Hogeschool West-Vlaanderen, Kortrijk, Belgium

Design for services: emerging practices in Ireland

For many people, services are difficult to define. We use them everyday but never own them. Our experience of services is often defined by many tangible and intangible elements, interactions and touchpoints. Our experiences of a service can unfold over long periods of time or can be short lived. How and why services work usually only becomes apparent when something goes wrong

Open practices: lessons from co-design of public services for behaviour change

This paper explores what the distinctive value of design may be in a policy context. The paper broadly supports the contention by Smith and Otto (2014) that design offers a distinct way of knowing that incorporates both analysing and doing in the process of constructing knowledge . The paper will also outline potential limitations of the direct translating of design practice and methods into a policy context. To achieve this, the paper uses insights gained from an on-going design research project, Open Practices, which aims to co-design services and policy interventions to enable sustainable behaviour change. In this case, co-design, as a method and context for policy design, interweaves alternative ideas and perspectives (e.g. interdisciplinary knowledge, desirable visions of future behaviours), new policy practices (e.g. co-creation, policy labs, practical experiments, ethnographic study) and new social relations (e.g. new networks and actors