Vloga managementa za dvig kakovosti trženja storitev

Storitve so nedvomno prihodnost vsake gospodarske dejavnosti in postajajo primarno gibalo gospodarskega razvoja neke države. Za vsako podjetje, ki se želi vključiti ali obdržati na konkurenčnem regionalnem in mednarodnem trgu, je kakovost storitve oz. natančneje kakovost opravljene storitve, ki jo organizacija nudi, odločilnega pomena. Ena izmed osnovnih nalog managementa v organizaciji ali v podjetju je, da so storitve opravljene in izvedene dovolj kakovostno. Cilj podjetja je, da so storitve izvedene tako, da najbolje zadovoljijo zahteve in pričakovanja kupcev oz. odjemalcev, katerim so namenjene

Digital Sustainability in the Fourth Industrial Revolution

The fourth industrial revolution launched digitalization in manufacturing sector, business and human environment. This opens a question of influence to development of the digital sustainability concept and resource-efficiency in the focus on the design of smart cities and smart factories. Furthermore, it is also necessary to respect ethical rules when using private information. These factors are fundamental framework conditions for successful products. The aim of this paper is to present the known theory and practices of digital sustainability in the fourth industrial revolution and to investigate the changes that result from digital sustainability and influence on the corporate social digital responsibility development. In order to achieve this objective, a comprehensive review of journal articles, conference papers, books and edited volumes will be performed. This work is licensed under a&nbsp;Creative Commons Attribution-NonCommercial 4.0 International License.</p

Elementi organizacijske kulture koji vode do poslovne izvrsnosti

The main aim of this research was to define the development of a conceptual frame to understand the impact of organizational culture on business excellence in medium-sized and large Slovenian enterprises. In our research the focus was on the importance of the role of communication structure, interpersonal relationships, motivation, and stimulation as part of knowledge management among 825 managers working in medium-sized and large Slovenian enterprises. The aim was to find out if these elements lead or contribute to business excellence. To analyse our data we applied analysis of variance as research methods. Our proposed thesis was supported since significant differences in business excellence between enterprises, different in the above mentioned elements. We can conclude that an appropriate communication structure, interpersonal relationships, motivation, stimulation and values as part of organizational culture positively affect business excellence in enterprises.Glavni cilj istraživanja bio je odrediti razvoj konceptualnog okvira, da bi se razumio utjecaj organizacijske kulture na poslovnu izvrsnost u srednjim i velikim slovenskim poduzećima. U našem istraživanju težište je stavljeno na važnost uloge komunikacijske strukture, međuljudskih odnosa, motivacije i stimulacije zaposlenika kao dio organizacijske kulture kod 825 menadžera u srednjim i velikim slovenskim poduzećima. Cilj je bio saznati da li ti elementi doprinose poslovnoj izvrsnosti poduzeća. Kvantitativno propitivanje podataka izvršeno je metodom analize varijante. Polazna pretpostavka podržana je značajnim razlikama, kao rezultatima istraživanja, u gore navedenim elementima i poslovnim izvrsnostima poduzeća. Moguće je zaključiti, da odgovarajuće komunikacijske strukture, međuljudski odnosi, motivacija i stimulacija, kao dio organizacijske kulture, pozitivno djeluju na poslovnu izvrsnost u poduzećim

Učinkovito in uspešno vodenje projekta

Namen prispevka je raziskati različne pristojnosti in odgovornosti, ki jih imata na eni strani manager in na drugi strani vodja projekta. Ker v današnjem času management projektov postaja pomemben nosilec izvajanja in vodenja večine investicij, ki jih v nadaljevanju oblikujejo oziroma zahtevajo sodobne teorije vodenja, je ob temeljnem dejstvu ključen tudi vpliv, ki ga imata pri svojem suverenem vodenju manager in vodja projekta. Današnja multiprojektna okolja in sodobne tehnike na področju managementa projektov zahtevajo interdisciplinaren pristop vodenja ter omogočajo krepitev konkurenčnih prednosti podjetja, da dosledno izpolnjujejo visoka pričakovanja investitorja oziroma naročnika projekta.The purpose of the article is to investigate different authorities and responsibilities of a project manager and of a project leader. Considering the fact that nowadays the project management is becoming the important factor in performing and leading the investments which are modified by modern leadership theories, we can say that the key element is the sovereign leadership of a manager and a project leader. The current multi-project environments and modern techniques at the project management area need the interdisciplinary leadership approach and at the same time they enable the strengthening of company\u27s competitive features so they are consistently satisfying high project expectations of the project investor or a client