Staff Intranet - Focus Group

Intranet usage characteristics, frequently used features and recommendations for changes and additions were identified.Library Web SystemsThe goal of the focus group was to determine staff opinions and problems, get their perspective on navigation and labeling, and see if participants have ideas of new features and content.http://deepblue.lib.umich.edu/bitstream/2027.42/106999/1/Focus_Group_Report_final.pd

Staff Intranet - Card Sorting

The Library Staff Intranet is a gateway to various library staff administrative information and tasks. It suffers from usability, findability and accessibility problems.The goal of the Card Sorting was to determine staff opinions and trends about categories and labeling, and see if participants had ideas of new features and content.Library Web Systemshttp://deepblue.lib.umich.edu/bitstream/2027.42/106797/1/Card_Sort_Report_final.pd

Policies Database - Heuristic Evaluation

The goal for these evaluations was to reveal a preliminary set of issues pertaining to the usability, functionality and aesthetics of the Policies Database, and to facilitate prioritizing further benchmarks.Library Web Systemshttp://deepblue.lib.umich.edu/bitstream/2027.42/107003/1/Policies_DB.pd

Policies Database - Guerilla Testing

Four significant issues were identified related to terminology, iconography and navigation. Recommendations for changes to link labels and placement of global navigation links were made.Library Web Systemshttp://deepblue.lib.umich.edu/bitstream/2027.42/107004/1/PoliciesDB_Guerilla_final.pd

Staff Intranet - Internet-based Survey Report

The goal of the Internet-based Survey was to determine staff opinions about particular category labels, and see if participants have ideas about new labels and content.
Library Web Systemshttp://deepblue.lib.umich.edu/bitstream/2027.42/106796/1/Survey_Report_final.pd

Information Seeking Behavior of Engineers

Research paper for SI 551 Information Seeking Behavior with Dr Soo Young RiehEngineers are largely specialists trained in areas such as mechanical, chemical, and electrical engineering, yet they work in a broad range of environments, such as research and development, design, testing, manufacturing, construction, management, consulting and sales. Engineers need to seek highly specialized information when working in the industry and need information to provide a product, system, process or service to their customer. The purpose of this study is to understand how engineers find the information they need to effectively perform their job. What sources do most engineers turn to first and why? Do they depend on their corporate library, do they subscribe to databases? Do they read reports, catalogs, handbooks, and trade journals? How do engineers organize their own information - do they form their own systems for papers, computer files, drawings, etc? Are there any cultural barriers that impede their search for information? By studying practicing engineers, we would like to try to understand how they solve their problems when searching for information at work.https://deepblue.lib.umich.edu/bitstream/2027.42/135952/6/Information Seeking Behavior of Engineers.pdf-

Mirlyn Search Satisfaction Survey

The primary purpose of this survey was to gather information about how satisfied patrons are with search results in Mirlyn and whether satisfaction levels vary significantly between categories of users (i.e. undergraduates, graduate students, faculty, etc.). The survey was designed to measure satisfaction with searching overall and with two different kinds of searches: known item searches for specific items a patron already knows about and subject searches for items about a particular topic or subject.Usability GroupUsability Task Forcehttp://deepblue.lib.umich.edu/bitstream/2027.42/106782/1/MirlynSearchSurvey_Feb2011.pd

Mirlyn "Available Online" Label Guerilla Test

The goal of this guerilla test was to determine which of four labels (three alternate labels, in addition to the current “available online” label) denoting online availability is preferred by patrons, taking time to ensure that patrons understand the range of situations currently represented by the "available online" label. We also solicited suggestions for alternate labels from participants.Usability GroupUsability Task Forcehttp://deepblue.lib.umich.edu/bitstream/2027.42/106783/1/MirlynGuerillaTest_Feb2011.pd

Mirlyn Usability Task Force

"Mirlyn Usability Task Force" presentation to library staff, February 10,2011Usability Task ForceUsability Grouphttp://deepblue.lib.umich.edu/bitstream/2027.42/107034/1/MirlynUTF_debrief_FINAL.pd