Community Engagement Strategies to Advance Justice Reform: Implementation Lessons from Buncombe County, North Carolina, Cook County, Illinois, and New Orleans

Communities across the nation are wrestling with how to identify and implement effective reforms that reduce structural inequities in the criminal legal system, promote community safety, and right-size operations of the criminal legal system to achieve more equitable outcomes and increased safety. Research suggests the most inspired and transformative solutions to such intractable problems come from collaborative partnerships between policymakers, criminal legal system leaders, and community members.However, many communities struggle with community engagement because of the strained relationships between the criminal legal system and communities that have historically been criminalized by that system or alienated by civic leaders. Fortunately, some communities have made marked progress. The MacArthur Foundation's Safety and Justice Challenge (SJC) initiative to reduce the use of jails prioritized authentic engagement with community members across its grantees to build trust, enhance problem solving, and promote mutual accountability for justice reform.This report, which is part of a series of case studies highlighting the work of the SJC initiative, examines the community engagement strategies developed and implemented by three SJC communities: Buncombe County, North Carolina; Cook County, Illinois; and New Orleans. This report documents how these sites navigated challenges and advanced tangible reform efforts, and it explores the perceived impacts of these strategies on the sites' efforts to engage community members, reduce local jail use, and implement system reforms that advance equity. We conclude with a discussion of common themes in the sites' experiences implementing those strategies and recommendations for other communities seeking to advance community engagement.Sites used a variety of community engagement strategies, such as conducting listening sessions, hiring people with lived experience of the criminal legal system to organize events, and using art to receive community feedback on public safety.Common challenges from the three participating sites include navigating long-standing mistrust between community members and government, recruitment and retention in community engagement workgroups, and shifting strategies because of COVID-19.Recommendations and lessons learned from the three sites include ensuring proper resources are available to support community engagement efforts; communicating expectations and the likely pace of progress with community members; considering the accessibility of meetings; elevating the voices of people of color directly impacted by the criminal legal system; providing benefits to community members who attend meetings; leveraging technology to engage the community; and ensuring a diverse group of people is engaged