PRIVATIZATION IN THE INSURANCE INDUSTRY

Abstract Privatization has been proposed as one of the important issues in the man

THE RELATIONSHIP BETWEEN QUALITY ASSESSMENT AND PERFORMANCE IN FOOD FIRMS IN GUILAN PROVINCE

Abstract If design and implementation of quality assessment system in organizations be based on individual circumstances; can be improved performance of organizations. In recent decades with increasing development of science and technology, development of modern technologies and community development, competition between productive and service firms has been more, and institutions and administrative organizations with each mission and objective and perspective are required to respond to customers, clients and stakeholders. This will not happen unless trough implementation of duties and activities in order to achieve the objectives and development and organizational excellence. So, evaluate the results of performance is considered as an important process of strategic. Quality and performance is the critical and determinant factor of implement organizational development programs. In present research the impact of different levels of quality assessment on performance of food production companies has been studied according to David Garvin model in food industry. Based on this model; information, speed of customer service -commercial experience -firm size, product innovation in food firms in Guilan province has been investigated. Research method is correlation and for analysis of data was used from SPSS for test hypotheses. Results of research indicate that a quality dimension is effective on performance of food firms

IMPACT OF IN-SERVICE TRAINING ON EMPLOYEE EMPOWERMENT REGIONAL ELECTRIC COMPANY IN GILAN

Abstract This study is sought to examine impact of in-service training on employee empowerment regional electric company in Gilan that can be identified effective ways in-service training on employee empowerment. Present study in terms of research method is descriptive type of correlation in and terms of aim is practical. Statistical population was all regional electric company employees in Gilan (n = 521) and to determine the sample size initially was used Kolmogrov test, then Considering normal distribution to estimate the sample size was used Cochran's formula and on this basis a sample size was calculated 200