Bangladesh and SAARC Countries: Bilateral Trade and Flaring of Economic Cooperation

The primary purpose of this study is to observe the economic andinternational trade relationships between Bangladesh and SAARCcountries during the Fiscal Years 2015-2016 to 2020-2021. Thisresearch uses panel data to examine the relationship betweenthe nature and direction of exports and economic growth.The researcher found that economic cooperation with SAARCcountries impacted economic growth, but there was insufficientexport adaptation. The study also showed that economic relationshave strengthened in recent epochs, and bilateral trade hasincreased compared to previous years with SAARC countries.The obtained results also showed that Bangladesh has sufferedfrom a long-standing trade imbalance with India and is in agood position with Afghanistan, Sri Lanka, Bhutan, Maldives,Nepal, and Pakistan. Our findings are beneficial for internationaltrade stakeholders and suggest that steps should be taken toincrease exports to reduce the trade deficit. Concern authoritiesshould be more aware of the expansion of trade facilitation andinfrastructure development.JEL Classification: F5, F18, F23, F50, M1

Determinants of patients' satisfaction and trust toward healthcare service environment in general practice clinics

This study aimed to examine the healthcare service environment, patients' experience, and responses toward healthcare services in private general practice (GP) clinics. Self-administered questionnaires were used for collecting data from 367 respondents with prior experience in visiting the general practice clinics in Malaysia. SmartPLS statistical tool was used to test the underlying hypotheses. The results revealed that ambiance, service delivery, interior decor, and cleanliness had a significant influence on patients' trust and satisfaction while the exterior design is neither associated with satisfaction nor trust. Patients' satisfaction and trust had a higher significant effect on their repatronage intention, willingness to pay for a premium healthcare service, and engagement in word-of-mouth for healthcare services. In practice, both the service delivery and ambiance features of the healthcare services environment might be optimized by GP clinics. This research provides significant insights from the patients' perspective toward the GP clinics' healthcare services environment

LOGISTICS SUPPORT FOR AGRO PRODUCTS IN BANGLADESH; SUPPLY CHAIN MANAGEMENT FOR CAPTURING MARKET BY ENSURING BALANCED DISTRIBUTION

The primary purpose of this study is to analyze the overall logistics support for agro products in context of supply chain management in Bangladesh. The future economic prosperity of Bangladesh depends largely on the prosperity of agriculture. And the success of agriculture depends on ensuring proper supply of agricultural products to the appropriate market. The study found that about 75% of the population of Bangladesh is engaged in agriculture as their source of income. Agro business, supply chain management (SCM) means reach agro products to the market in time. This research is used secondary method for analyzing data and information. The author critically reviewed the supply chain management system of PRAN Agro Business Limited which is the largest agro products producer in Bangladesh. The result reveals from the study that the agro products marketing in Bangladesh scrappy supply chain system, lack of transportation facilities, higher transaction cost, multiple market intermediaries, lack of awareness and several other socio-economic problems facing ago products supply chain management in Bangladesh. Effective supply chain management helps to secure better position in the competitive environment and improve the efficiency of the agribusiness organization. Therefore, current research suggests that marketing facilities should be improved for agricultural products, especially in rural  areas

Bangladesh and saarc countries: bilateral trade and flaring of economic cooperation

The primary purpose of this study is to observe the economic and international trade relationships between Bangladesh and SAARC countries during the Fiscal Years 2015-2016 to 2020-2021. This research uses panel data to examine the relationship between the nature and direction of exports and economic growth. The researcher found that economic cooperation with SAARC countries impacted economic growth, but there was insufficient export adaptation. The study also showed that economic relations have strengthened in recent epochs, and bilateral trade has increased compared to previous years with SAARC countries. The obtained results also showed that Bangladesh has suffered from a long-standing trade imbalance with India and is in a good position with Afghanistan, Sri Lanka, Bhutan, Maldives, Nepal, and Pakistan. Our findings are beneficial for international trade stakeholders and suggest that steps should be taken to increase exports to reduce the trade deficit. Concern authorities should be more aware of the expansion of trade facilitation and infrastructure development

Effects of Job Satisfaction on Job Performance of Sugar Industrial Workers: Empirical Evidence from Bangladesh

The primary objective of the current study was to determine how job satisfaction effects the job performance of sugar industrial workers in Bangladesh. Moreover, this study examined the level of job satisfaction of employees in Bangladesh’s sugar industrial estate. In this quantitative study, respondents filled out a pre-structured questionnaire. The stratified random sampling approach was used to select 300 respondents from five sugar mills in the sugar industry. Job Performance Indicator (JPI), an 8-item self-rated performance scale, was used to assess job performance, and job satisfaction was measured using the JSI (Job Satisfaction Index). A regression analysis was performed using SPSS software for this study. Initially, reliability statistics were calculated for both scales in order to assess their relevance. The study’s findings showed a strong relationship between employee job satisfaction and job performance. The survey also showed that, compared to respondents’ personal characteristics, job-related factors had a greater impact on job performance. Furthermore, based on the findings of the study, job satisfaction among sugar sector workers in Bangladesh does not significantly differ by qualifications or age. In addition, the study found that foremen had a greater knowledge of the worksite than workers with less experience. However, the difference between the two groups was not statistically significant. There is strong evidence that employee satisfaction varies based on employee category. To improve job satisfaction and performance, the results and findings will be useful for the government, policymakers, and personnel departments of Bangladesh’s sugar mills. To make organizational decisions and policies about job satisfaction and job performance, it can be used to measure job satisfaction and the impact of job performance

Does Job Satisfaction Differ at Different Levels of Employees? Measurement of Job Satisfaction among the Levels of Sugar Industrial Employees

Purpose: The main purpose of the present study is to find comparative job satisfaction scores between different levels of employees (foremen and workers). Design/Methodology/Approach: Researcher has selected sugar industrial sector of Bangladesh as research ground. On the basis of stratified random sampling, 300 respondents have been selected from 5 (five) state-run sugar mills. This study is absolutely based on primary sources of information. To measure job satisfaction, the Job Satisfaction Index (JSI) developed by Brayfield and Rothe (1951) has been used in this study. This study conducted a face-to-face interview with a scheduled of questionnaire for data collection and the core value of workers satisfaction and dissatisfaction that they feel from working in different sugar mills in Bangladesh are placed here. Data were analyzed using SPSS (Statistical Package for Social Science). Findings: The research exposed that a pointedly higher percentage of the foreman was gratified with their existent job but not statistically significant. The study also revealed that some job-related factors have the significant contribution on job satisfaction than those of personal factors for both groups of respondents. Originality/ Value: This paper investigated the impact of job facets and personal factors on job satisfaction of the employees. This study used primary data sources. The study suggested that pay, recognition for good work, participation in decision making, promotion, and good relationship with colleagues were more important as determinants of job satisfaction, so superfluous prominence should be given on these for humanizing workplace pleasure of the workers and foremen of sugar industry

Impact of COVID-19 on Financial Performance and Profitability of Banking Sector in Special Reference to Private Commercial Banks: Empirical Evidence from Bangladesh

The current crisis caused by the COVID-19 pandemic has hit the global economy hard, causing significant damage to every aspect of the global banking system, and Bangladesh is no exception. For that reason, its performance and profitability have been affected. In this study, we investigate the impact of COVID-19 on the financial performance and profitability of the listed private commercial banks in Bangladesh. We initially compute each bank’s financial performance index (FPI) to determine the position according to their financial performance individually before and the current period of COVID-19 by the standardized CAMELS rating system. After assessing the position, the fixed-effect regression model is used to explore the impact of the bank’s specific variables and macroeconomic variables along with the banks’ variables on the banks’ profitability. The banks that performed better during the pre-pandemic period of COVID-19 also performed better during the pandemic period of COVID-19. The performance of AIBL, EBL, and BBL was almost autonomously higher during both periods. In the case of bank profitability, our paper discovered that during the pandemic period of COVID-19, high non-performing loan rates, holding more liquid assets, a high amount of hedging capital, and inappropriate bank size lessened the banks’ profitability. In contrast, a low leverage position and inflation rate enhanced the bank’s profitability during this period. The outcome of this study will help bank authorities detect the loopholes and take preventive measures that can improve their profitability during a crisis period like COVID-19. The investors and depositors who invest money in banks can precisely decide their portfolios

Impact of COVID-19 on Financial Performance and Profitability of Banking Sector in Special Reference to Private Commercial Banks: Empirical Evidence from Bangladesh

The current crisis caused by the COVID-19 pandemic has hit the global economy hard, causing significant damage to every aspect of the global banking system, and Bangladesh is no exception. For that reason, its performance and profitability have been affected. In this study, we investigate the impact of COVID-19 on the financial performance and profitability of the listed private commercial banks in Bangladesh. We initially compute each bank’s financial performance index (FPI) to determine the position according to their financial performance individually before and the current period of COVID-19 by the standardized CAMELS rating system. After assessing the position, the fixed-effect regression model is used to explore the impact of the bank’s specific variables and macroeconomic variables along with the banks’ variables on the banks’ profitability. The banks that performed better during the pre-pandemic period of COVID-19 also performed better during the pandemic period of COVID-19. The performance of AIBL, EBL, and BBL was almost autonomously higher during both periods. In the case of bank profitability, our paper discovered that during the pandemic period of COVID-19, high non-performing loan rates, holding more liquid assets, a high amount of hedging capital, and inappropriate bank size lessened the banks’ profitability. In contrast, a low leverage position and inflation rate enhanced the bank’s profitability during this period. The outcome of this study will help bank authorities detect the loopholes and take preventive measures that can improve their profitability during a crisis period like COVID-19. The investors and depositors who invest money in banks can precisely decide their portfolios

Green human resource management and job pursuit intention: mediating role of corporate social responsibility and organizational reputation

This study aimed to evaluate whether green human resource management practice encourages prospective candidates to join environmentally responsible enterprises through organizational reputation and corporate social responsibility. The sample was gathered from 402 students from various universities in Bangladesh using a pre-structured questionnaire. The link between the latent components has been explained by analyzing the obtained data using the Partial Least Squares Method (PLSM) of Structural equation Modeling (SEM). The findings indicated that green human resources management has a positive relationship with job pursuit intention and organizational reputation and that corporate social responsibility plays a significant mediating role in this relationship. Students studying in universities in Bangladesh reported having higher job pursuit intentions towards organizations that practice environmental responsibility. The results also show that green human resource management is a source for luring graduated students to pursue careers in green firms and will enable practitioners to combine green human resource management with their conventional human resource practices to employ qualified applicants. The results provide valuable insights into the nature of green human resource management and how the top management is committed to green initiatives in an emerging economy like Bangladesh. Also, the results will help the top management understand how to use green human resource management projects to create corporate social responsibility initiatives and an excellent corporate reputation and attract highly qualified, socially responsible employees to improve environmental performance in organizations. The national policymakers may also get input in designing a green human resource management policy for the economy. Bangladesh is a climate-vulnerable country with a minimal practice of green human resource management in the economy, so the empirical findings of this study will attract researchers, academicians, and practitioners of human resource management to carry out further research in the economy of this area. Finally, this study contributes to the body of knowledge in the still-emerging subject of green human resource management by empirically showing worthy outcomes

The relationship between CRM, knowledge management, organization commitment, customer profitability and customer loyalty in telecommunication industry: The mediating role of customer satisfaction and the moderating role of brand image

The purpose of this study is to evaluate a customer relationship management (CRM) model based on telecom customers’ experiences with the company's services. For this purpose, this study examines how the influence of organizational commitment(OC) and knowledge management (KM) on customer relationship management (CRM), affects customer profitability (CP) and customer loyalty (CL) directly and indirectly through customer satisfaction (CS) along with moderating role of brand image. We examined hypotheses by utilizing structural equation modeling (SEM) and data gathered from 100 consumers of the Bangladeshi telecommunication sector, and a survey was performed through online and offline with a pre-structured questionnaire. The study found that knowledge management and organizational commitment affect CRM performance, which greatly affects customer profitability and loyalty, both directly and indirectly through customer satisfaction. Customer profitability also greatly affects customer loyalty. This study also revealed that brand image moderated CRM and CP, CRM and CS, and CRM and CL correlations. The present research built a moderated-mediation paradigm by using the possible mediating impact of client happiness and the moderating impact of brand image to show how CRM is both directly and indirectly connected to clients’ profitability and loyalty. Present study suggested that, the managers of telecommunication companies should use effective CRM strategies to provide their consumers with personalized and appropriate experiences, which afterwards allows for the goal of long-term client profitability and loyalty and maintains long-term sustainability in this industry