Living Our Mission: A Study of University Mission Building

At the same time that organizational communication and management scholars are focusing attention on trends of spirituality in the workplace, faith-based organizations are taking up the question of how they might maintain a distinct spiritual identity. For these institutions, communicating mission becomes the defining feature of institutional identity. Explicitly religious organizations provide a venue for understanding the implications of incorporating spirituality in organizational discourse. This empirical study explores a mission-building conference and examines the ways in which communicating a spiritual mission simultaneously enriches and constrains both the individual members and the organizations as a whole

Transparency in Communication: An Examination of Communication Journals’ Conflicts-of-Interest Policies

Increased corporate-sponsored university research and professorial consulting has caused medical, psychological, and other scientific journals to adopt conflicts-of-interest disclosure policies. This study examines editorial policies concerning conflicts of interest at communication journals in the context of Habermas’s theory of communicative action. The results show that communication journals do not have the same mandatory disclosure requirements that journals of other disciplines have. In this regard, communication research journals are similar to the mass media. Consequently, the article suggests that disclosure policies are needed if communication research journals are to function as part of a larger dialogic process. Moreover, communication researchers are not in a position to criticize the mass media for failing to disclose conflicts of interest when their own journals do not require disclosure

Research and the Bottom Line in Today’s University

Citing examples of corporate involvement in university research and decision making, the authors argue that today’s university is characterized by a web of symbiotic relationships which may turn them away from other important priorities, particularly teaching. When universities are scrambling for corporate support, the missions that become most important are conducting research that attracts corporate sponsors, developing marketable products and technologies, maintaining and cultivating ties with the private sector, and fashioning imaginative partnerships with corporate patrons

SaveDisney.com and Activist Challenges: A Habermasian Perspective on Corporate Legitimacy

This study develops a Habermasian framework for evaluating and generating challenges to organizational legitimacy. The launch of the SaveDisney.com web site represents an innovative example of an Internet-based activist public successfully challenging a corporation’s legitimacy and advocating for changes in corporate governance. Legitimacy research has focused on strategies used by organizations to build legitimacy (e.g., Dowling & Pfeffer, 1975; Metzler, 2001), but scholars rarely address how publics challenge legitimacy claims. Using Habermas’ conceptualization of communicative action and legitimacy to explore the SaveDisney.com case offers insight into ways that activist publics successfully challenge and reject the legitimacy claims of powerful corporations

Analyzing the Intersection of Transparency, Issues Management and Ethics: The Case of Big Soda

This article critically analyzes the ethics of Coca-Cola’s public relations strategies through the lens of corporate social responsibility, issue management, and moral legitimacy. Corporate legitimacy is essential for corporate survival and, in today’s complex environment, expectations for legitimacy have shifted. Corporations are called on to consider their roles in the context of the greater good. These changes call for an examination of what constitutes ethical communication for public relations practitioners. While theoretical advancements in the area of ethics sketch the landscape for providing for greater transparency in what the aims of organizations should be in providing for ethical communication, more needs to be done to examine the specific content of this communication. Toward this end, the authors seek to extend conversations and draw from Habermas’s theories of communicative action and Principle U to propose a new direction for evaluating public relations ethics