Hospital registration waiting time reduction through process redesigns

Abstract Registration process is the first process that patients interact with hospitals. The quality of experience in registration will form the perceptions for hospitals. Waiting time is an important performance metric for the registration process. In this paper, a rigorous Lean Six Sigma approach is used to analyze an existing registration process and the root causes for the long average waiting time are identified. Lean operation principles are used to redesign the registration process. After the implementation, a drastic reduction in average waiting time is achieved and sustained

Congressional Visit, Detroit District, February 2009

111th Congress (2009-2010). Fact sheets, maps, data plots, project information sheets, and other documents of the U.S. Army Corp of Engineers of the Great Lakes region Congressional Visit to the Detroit District in February 2009.https://deepblue.lib.umich.edu/bitstream/2027.42/139148/2/0006.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139148/3/39015094759530.zi

The Children's Inn at NIH Gala 2010, September 29, 2010

111th Congress (2009-10). Coverage of the Children's Inn at NIH Gala 2010 where Rep. John D. Dingell receives "The Lifetime Achievement Award for Advancement of Health Care".https://deepblue.lib.umich.edu/bitstream/2027.42/139142/2/0006.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139142/3/39015094759373.zi

Dingell's Honors Ceremony Reception, February 10, 2009

111th Congress (2009-2010). Honors Ceremony reception for John D. Dingell on becoming the longest serving member of the House of Representatives including a resolution naming "Congressman John D. Dingell Day". Speakers: Nancy Pelosi, Carl Levin, Joe Barton, John Lewis, President Bill Clinton, and John D. Dingell.https://deepblue.lib.umich.edu/bitstream/2027.42/139221/2/0005.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139221/3/39015094759217.zi

Alfalfa at 100: A Historical Retrospective of the Alfalfa Club's First 100 Years, January 26, 2013

113th Congress (2013-14). Alfalfa at 100: A Historical Retrospective of the Alfalfa Club's First 100 Years video as shown at the Centennial Dinner on January 26, 2013.https://deepblue.lib.umich.edu/bitstream/2027.42/139145/2/0006.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139145/3/39015094759423.zi

Medicare Act Signing with John D. Dingell and Lyndon Baines Johnson, July 30, 1965

89th Congress (1965-1966). Photograph of John D. Dingell and President Lyndon Baines Johnson at the signing of the 1965 Medicare Act, from the Lyndon Baines Johnson Library and Museum.https://deepblue.lib.umich.edu/bitstream/2027.42/139168/2/0003.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139168/3/39015094758524.zi

Benefits of PEG Access TV

Commercial on the benefits of PEG TV—public, educational, and governmental programs, by the Southwestern Oakland Cable Commission.https://deepblue.lib.umich.edu/bitstream/2027.42/139167/2/0003.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139167/3/39015094758474.zi

ABEP Final EA, February 2009

110th Congress (2007-2008). Ambassador Bridge Enhancement Project Final Environmental Assessment prepared for the United States Coast Guard by the Detroit International Bridge Company and Canadian Transit Company, January 2009.https://deepblue.lib.umich.edu/bitstream/2027.42/139133/2/0006.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139133/3/39015094759282.zi

Detroit Economic Club Luncheon with John D. Dingell, May 14, 2007

110th Congress (2007-2008). Lawrence Technological University presents the Detroit Economic Club Luncheon with special guest, John D. Dingell, Chairman, U.S. House and Commerce Committee, United States Representative. DTE Energy Chairman and CEO Anthony Earley honors John Dingell.https://deepblue.lib.umich.edu/bitstream/2027.42/139224/2/0005.ziphttps://deepblue.lib.umich.edu/bitstream/2027.42/139224/3/39015094758961.zi