Managing project complexity: A study into adapting early project phases to improve project performance in large engineering projects

Engineering projects become increasingly more complex and project complexity is assumed to be one of the causes for projects being delivered late and over budget. However, what this project complexity actually comprised of was unclear. To improve the overall project performance, this study focuses on identifying the potential causes of complexity in projects. Moreover, it is investigated how the early project phase could be adapted to the complexity of the project. The research is performed with companies of the NAP network, which brings together companies from the entire value chain in the Dutch process industry. The study is structured in four phases and included exploratory case studies, a quantitative survey, explanatory case studies and an evaluative survey. By combining qualitative and quantitative work, this study is an example of successfully applying a mixed methods approach in project management research. The main results of this study are the TOE (Technical, Organizational, External) framework to grasp project complexity and recommendations on managing project complexity in the early project phase. To improve project performance the role of integrated teams (joint owner / contractor teams) as well as thorough application of risk management is shown to be crucial.TSETechnology, Policy and Managemen

Measuring Project’s Team Culture In Projects Using The Last Planner® System

At this stage, construction industry is known for bad project performances and a culture characterized by adversarial behaviours. The Last Planner System (LPS) is designed to improve these circumstances through the enhancement of workflow reliability by involving various disciplines in joint planning processes and a culture of collaboration. How to actually measure related project team culture (PTC) is unknown at this stage. This paper tries to close this gap and compares two defined versions of the Ideal Lean Culture for organizations with the actual PTC in projects using the LPS. It first presents the two Ideal Lean Cultures for organizations, based on a framework developed for organizations (the Competing Values Framework - CVF). Next, it examines on the basis of three case studies the applicability of the CVF for measuring the actual culture in project teams using the LPS and compares it with the named Ideal Lean Culture conditions. The paper concludes that the CVF is a suitable tool to take a snapshot of the PTC and that the comparison to the Ideal Lean Culture can give conclusions about the current project team’s maturity in projects using the LPS.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Integral Design and Managemen

Developing a generic risk maturity model (GRMM) for evaluating risk management in construction projects

The literature on risk management acknowledges a growing number of Risk Maturity Models (RMM). However, for the construction sector, there is no validated RMM that is based on both theory and experts’ opinions. In this article, a Generic RMM (GRMM), inspired by the EFQM model, is developed and validated to remedy this shortcoming. The GRMM uses a list of statements extracted from risk management literature by means of qualitative content analysis. The statements and the model are both validated by means of two focus group sessions, based on which the statements and the model are improved. According to the experts, the GRMM is easy to use and provides projects with a clear picture of potential improvements regarding risk management. Project managers can use the GRMM for planning and improving risk management, as well as for cross-project analysis for learning purposes. Further research on application of the GRMM in real projects is recommended.Integral Design and Managemen

Extending the View on Project Performance

The main aim of this study is to gain insights into project management professionals’ perception of how project success can be achieved. The Q-methodology was followed in this research. Based on an extensive literature review and validation through expert judgment, a framework consisting of 33 factors increasing the likelihood of success was developed. A total of 34 practitioners in three different sectors (real estate, urban development, and infrastructure) in the Netherlands were asked to rank the statements contributing to the success of their projects. Four different perspectives of how project success can be achieved were distinguished in this study: “seeking the best match”, “being adaptive and open”, “keeping the team focused”, and “preparing for opportunities”. The perception of different practitioners of how success can be obtained may stem from factors of project context rather than sector and complexity. This highlights further research opportunities in taking a contingent approach when investigating project performance. The study helps to grasp the subjectivity of practitioners’ viewpoints regarding the potential ways to enhance project performance by understanding the similarity and differences of these viewpoints.Integral Design and Managemen

Evaluation Of Managerial Flexibilities In Critical Path Method Based Construction Schedules

Scheduling of a construction project can be done by using the Critical Path Method (CPM) in case the project is composed of interrelated activities that can be combined through a network. Given uncertainties nowadays and the related need for project schedule adaptations, the question is raised whether and how “traditional” CPM based schedules allow for flexibility in project planning and management.In order to give an answer to this question, firstly the managerial flexibilities provided by CPM were evaluated at three levels, i.e. activity, path, and project. Afterwards, the CPM schedules of two different projects were examined. Finally, the first conclusion arrived was that, in spite of its criticized deterministic features, CPM contains various flexible aspects from a managerial viewpoint. Second, potential flexibilities in CPM are mainly associated with resource levelling, uncritical activities, uncritical paths, activity float times, activity float types, and float times of uncritical paths. Third, CPM contains complete flexibility through independent floats and resource levelling capability.Investigating the flexible features of CPM in its traditional form, this study aims to open the way to develop a more flexible scheduling approach based on CPM and its extensions, which future self-organizing teams can adjust or apply.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Integral Design and Managemen

Key stakeholders’ perspectives on the ideal partnering culture in construction projects

This paper examines the current state of project cultures in the German turnkey construction industry and the ideal project cultures in terms of partnering from the perspective of various key stakeholders (i.e., Investors, General Contractors, (Sub-)Contractors and Designers). To investigate the current and ideal cultures, data were gathered among the key stakeholders by means of a survey study with 72 respondents divided over 12 companies. The respondents rated the current and desired cultures by using the Organizational Culture Assessment Instrument, which belongs to the Competing Values Framework. The investigations show many similarities and differences between the stakeholder perspectives of the current and the idealized partnering project cultures. Mainly, the General Contractors desire more cooperative behaviors than the (Sub-)Contractors, and the Investors desire more pronounced flexibility than the General Contractors. All stakeholders desire a cultural change from highly competitive behaviors toward more cooperation. Changes in terms of clear procedures or more flexibility are only desired by the Designers. Defining both the current and an ideal partnering project culture enables academics and project managers to compare their actual project cultures to an ideal situation. With such an approach, academics and project managers could measure whether new tools or changes in resources affect their project cultures toward a partnering project culture.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Integral Design and Managemen

The interplay of formal integrative mechanisms and relational norms in project collaboration

Collaboration can bring multiple benefits to projects. Real collaboration appears, however, complex to implement. So far, there is no scientific agreement on the importance of the formal and relational (behavioural) sides of project collaboration. Through a qualitative study of two collaborating teams in large engineering and construction projects we uncover the roles of these two sides of collaboration and analyse their interplay. We find that relational and formal aspects of collaboration are complementary, yet each has a distinct role. The formal integrative mechanisms provide an arena for relational norms to be established, and for collaborative behaviours to be practiced and implemented. Relational norms transform traditional project management activities into collaborative, integrative ones. We advance theory of collaboration by offering a holistic and at the same time fine-grained view on it, and stress that project teams need to pay equal attention to both formal and relational sides for collaboration to succeed.Integral Design and Managemen

Evaluation and Comparison of the Public Construction Legislations of Turkey and the Netherlands in the Context of Project Planning and Control

Completion of public-owned construction projects successfully is quite important for Turkeyas a rapidly developing country. However, schedule delays and budget overruns arefrequently encountered in such projects. One of the major reasons of this situation is thenonexistence of legislative provisions enforcing project parties to utilize advanced projectplanning and control methods in their projects. This paper firstly introduces the results of aninvestigation conducted on the public construction legislation in force in the Netherlands andrelated practices. Secondly, the results of a review on public construction legislation in forcein Turkey are given to reveal the deficiencies in the regulations from the perspective ofproject planning and control. Subsequently, a number of legislative amendments areproposed to eliminate these deficiencies. Finally, to give some international context to thestudy, the two countries were compared. The findings showed that the legislation of theNetherlands also does not contain obligatory terms towards the implementation of advancedproject planning and control methods. However, the usage of these methods are ensuredthrough the quality control systems applied tightly based on the regulations put into forcewithin the scope of contracts. Future research could focus on including more countries in thecomparative study.Integral Design and Managemen

Cost contingency and cost evolvement of construction projects in the preconstruction phase

The current literature discusses the methods to estimate the costs and cost contingency. The literature also distinguishes "known unknowns" and "unknown unknowns" contingencies. Little is written, however, about the evolvement of total project cost estimates during the preconstruction phase of construction projects. Moreover, not many studies are investigating the "known unknowns" and "unknown unknowns" contingencies in real construction projects. Practice expressed the need for getting more insight into the development of the estimated costs of the projects in the preconstruction phase. This paper, therefore, discusses the estimate of the total project costs (and cost contingency) in the preconstruction phases of 29 Dutch flood defense projects using a case study approach. Altogether, the projects have experienced an 11.51% increase in the estimated costs compared to the initial estimates, which is low compared to previous studies. This increase in the cost estimates of the flood defense projects can be explained by "technical" reasons. The investigation of "known unknowns" and "unknown unknowns" contingencies shows that the percentage of the "unknown unknowns" contingency has increased in the preconstruction phase while a reduction was expected. This increase suggests that the projects were not confident about their estimates and the increase can be explained by a lack of experience, organizations' culture, or the phenomenon of "pessimistic bias." Practitioners can avoid "pessimistic bias" behavior by asking for opinions about their estimates and using historical project data. Further research is suggested into realized cost contingency after project execution.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Integral Design and Managemen

Evaluation of Expansion of Managerial Flexibilities of Critical Path Method Scheduling Under Uncertainty Through A Risk Simulation Model

Scheduling of a construction project using an activity network can be done using the Critical Path Method (CPM). CPM scheduling, since it was first developed in the USA in 1950’s, has been widely applied in various sectors including the construction sector. CPM, however, is incapable of reflecting the influence of uncertainty on schedules and modelling the stochastic character of projects’ real-life conditions. In order to achieve success in complex, uncertain, and dynamic conditions, today’s construction projects do show a need for methods that are more flexible from a managerial point of view. Therefore, this study investigates the expansion of managerial flexibilities of CPM scheduling in case it would be integrated with Monte Carlo Simulation (MCS) through a schedule risk analysis method called the Correlated Schedule Risk Analysis Model (CSRAM). For this purpose, firstly, the subject is discussed conceptually, and next an example application on a project is introduced to illustrate the potential of CSRAM in terms of flexibility. The flexibilities have been investigated at three levels, i.e. activity, path and project level. The results have revealed that it seems possible to expand the managerial flexibilities inherently present in CPM, in case risk analysis capability is incorporated. However, the level of expansion of managerial flexibilities could change in adverse or favourable direction depending on various factors such as the project phase, project size, project conditions, contract terms, and stakeholder requirements. These factors could be subject of further research. Other scheduling methods used in construction projects such as the Critical Chain Method, Line of Balance and Linear Scheduling Method could be investigated in the same manner to go one step further on the way towards more flexible project management in construction from the scheduling viewpoint.Integral Design and Managemen