Relationship Between Quality Control (Strict Supervision) and Employees Efficiency (Productivity)

Quality affects all aspects of a company from productivity to profitability. It can affect the public perception of the company and customer satisfaction. The numerous literature surrounding the relationship between Supervisors practices on employees and the latter’s efficiency portrays a direct relationship between strictness (high quality control) and efficiency (high productivity). This study however employs SPSS correlation analysis of responses of self-administered questionnaires to find out employees position on supervision and efficiency. Based on the responses, we can assert that a greater percentage of experienced workers agree that, strict supervision is necessary high employees’ efficiency. Moreover about 40% of the respondents opposed permissive supervision as against the 24% who supported it. This indicates that, even though employees enjoy work-freedom, they however agree that, supervision is necessary for employee efficiency. Basing our inferences on the Kendalls’ tau_b correlation analysis, we found out that, employees who believe that, human resource is intuitive and needs less strict supervision have actually experienced efficiency in a permissive-supervision work environment. We can therefore posit that, strict control is necessary for employee efficiency, permissive working environment can also result in the same. Keywords: Employees, supervision, quality control, productivity. DOI: 10.7176/EJBM/11-9-10 Publication date:March 31st 201

Study on the Development of the Banking Industry in Ghana with Evidence to Innovation Technology

Innovation technology is currently recognized as one of the key factors in the firms’ competitive advantage as well as a critical element in improving the economic and financial results of firms. Increased economic and financial performance have been observed among firms capable of using innovation to improve their processes or differentiate their products and services in relation to their competitors. This study employs both quantitative and qualitative methods in analyzing the Administrated questionnaires. Primary data were collected using the random sampling procedure among Ghana banking workers and customers. Google Forms was used in answering the questionnaires, which automatically generated simple graphs. The data was also interpreted in table forms for easy analysis and reading. The research used SPSS (Statistical Package for Social Sciences) to analyze the correlation statistics that were adopted from the responses of the questionnaire. The Spearman and Kendall’s tau-b was also adopted in this study.  The overall study of the research is to identify the influence innovation technology has brought on the banking industry. Emerged from the study were: the ease use of innovation technology products by customers and employees of the bank. The respondents from the survey shows positive significance impact of innovation technology in their daily use of bank services such as Internet Banking, ATM, Mobile Banking, due to this, the banking industry keeps expanding and introducing new varieties of innovation to be able to gain stands in competition with other banks and financial institutions.  With this outcome, banks should focus on more innovation technology products to enhance the lives of their workers and customers, which significantly also increases productivity and profit. Keywords: Banking Industry, Innovation, Technology, Banking, Ghana, customer satisfaction. DOI: 10.7176/RJFA/10-6-11 Publication date:March 31st 201

Factors Influencing the Competitiveness of Cocoa Export of Ghana and Its Implication on Ghana’s Economy

This study examines the competitiveness of Ghana’s cocoa by assessing the performance and determinants of cocoa export from Ghana. Competitiveness of the country in cocoa exports was assessed using the Pearson's Correlation model and Linear Regression model using SPSS and STATA respectively. Time series data on Ghana’s cocoa production and exports and GDP from 2000 to 2014 were collected and analyzed using Pearson Correlation Statistics that were adopted in SPSS. The first analysis was to find the relationship between total cocoa products exports in US$(including raw cocoa beans and processed cocoa products) and factors such as the real world prices of cocoa (US$/MT) between 2000 and 2014, the gross domestic product of Ghana, the amount of Cocoa beans produced (in tonnes) and processed cocoa exports. The outcome of the analyses revealed that Ghana has comparative advantage in the exportation of cocoa, that Ghana is highly competitive in exports of cocoa beans, total cocoa products and processed cocoa exports. In spite of improvements observed in the country’s export performance over the past three decades, there is potential for further improvement, based on the SPSS and STATA results. The study proceeds to propose measures eminent in ensuring robust cocoa production and consequential exports. Keywords：Competitiveness, cocoa export, determinants, real world price, gross domestic price. DOI: 10.7176/JESD/10-6-05 Publication date:March 31st 201