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    ํ˜ผํ•ฉ๊ธฐ์ฒด์˜ ๋ผ๋งŒ ์ด๋“ ๋ฐ ๊ด‘๋ถ„ํ•ด์œจ ์ธก์ •์— ๊ด€ํ•œ ์—ฐ๊ตฌ

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    ํ•™์œ„๋…ผ๋ฌธ(์„์‚ฌ)--์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› :๋ฌผ๋ฆฌํ•™๊ณผ,1997.Maste

    ์ธํ„ฐ๋„ท ์ŠคํŠธ๋ฆฌ๋ฐ์˜ ่‘—ไฝœๆฌŠๆณ•ไธŠ์˜ ๅ•้กŒ้ปž

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    ํ•™์œ„๋…ผ๋ฌธ(์„์‚ฌ)--์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› :๋ฒ•ํ•™๊ณผ,2004.Maste

    ๋‹จ์›์ž์ธต ์ฆ์ฐฉ๋ฒ•์œผ๋กœ ์ฆ์ฐฉ๋œ SrTiOโ‚ƒ๋ฐ•๋ง‰์˜ ์ฆ์ฐฉ ํŠน์„ฑ ๋ฐ ๋ฌผ์„ฑ ํ‰๊ฐ€

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    Thesis(doctoral)--์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› :์žฌ๋ฃŒ๊ณตํ•™๋ถ€,2006.Docto

    Effects of complexing agents on Co oxidation-dissolution in cleaning process for advanced memory devices

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    ํ•™์œ„๋…ผ๋ฌธ (์„์‚ฌ)-- ์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› : ๊ณต๊ณผ๋Œ€ํ•™ ํ™”ํ•™์ƒ๋ฌผ๊ณตํ•™๋ถ€, 2019. 2. ๊น€์žฌ์ •.ํ˜„๋Œ€ ๋ฐ˜๋„์ฒด ๊ณต์ •์˜ ๊ณ ๋„ํ™”์™€ ๋ฏธ์„ธํ™” ์ถ”์„ธ์— ๋”ฐ๋ผ ๊ธฐ์กด์— ์‚ฌ์šฉํ•˜๋˜ ํ……์Šคํ… ์ปจํƒ (contact) ์—์„œ์˜ ์ €ํ•ญ ๋ฌธ์ œ๊ฐ€ ๋Œ€๋‘๋˜์—ˆ๋‹ค. ์ด ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๊ธฐ ์œ„ํ•ด ์ฝ”๋ฐœํŠธ๋ฅผ ์ƒˆ๋กœ์šด ์ปจํƒ ๋ฌผ์งˆ๋กœ ์‚ฌ์šฉํ•˜๋Š” ์—ฐ๊ตฌ๋“ค์ด ์ œ์‹œ๋˜์—ˆ๊ณ , ๊ท ์ผํ•œ ์ฝ”๋ฐœํŠธ ์ปจํƒ ํ˜•์„ฑ์„ ์œ„ํ•ด ์—ฐ๋งˆ ๋ฐ ์„ธ์ • ๊ณต์ •์˜ ์ค‘์š”์„ฑ์ด ๋†’์•„์กŒ๋‹ค. ๋ณธ ์—ฐ๊ตฌ์—์„œ๋Š” ์—ฐ๋งˆ ํ›„ ์„ธ์ • ๊ณต์ •์—์„œ์˜ ์ฝ”๋ฐœํŠธ์˜ ์‚ฐํ™” ํŠน์„ฑ๊ณผ ์„ธ์ • ๊ณต์ •์˜ ๊ตฌ์„ฑ ์š”์†Œ์ธ ์ฐฉํ™”์ œ (complexing agent) ์˜ ํšจ๊ณผ๋ฅผ ๋ถ„์„ํ•˜๊ณ ์ž ํ•˜์˜€๋‹ค. ์ „๊ธฐํ™”ํ•™ ๋ฐ X์„  ํšŒ์ ˆ ๋ถ„๊ด‘๋ฒ•์„ ํ™œ์šฉํ•˜์—ฌ ๊ฐ ์ฐฉํ™”์ œ ์กฐ๊ฑด์—์„œ ์ฝ”๋ฐœํŠธ์˜ ์‚ฐํ™” ๊ฒฝํ–ฅ์„ ํ™•์ธํ•œ ๊ฒฐ๊ณผ, ์ฝ”๋ฐœํŠธ(II), ์ฝ”๋ฐœํŠธ(II, III) ๋ฐ ์ฝ”๋ฐœํŠธ(III) ์‚ฐํ™”๋ฌผ์ด ํ˜•์„ฑ๋˜๋Š” ์˜์—ญ์—์„œ ์‚ฐํ™” ๊ฒฝํ–ฅ์˜ ์ฐจ์ด๋ฅผ ๋ณด์˜€๋‹ค. ๊ธ€๋ผ์ด์‹ ๊ณผ EDTA๊ฐ€ ์กด์žฌํ•  ๊ฒฝ์šฐ ฮฒ-Co(OH)2๊ฐ€ ํ˜•์„ฑ๋˜๋ฉฐ CoOOH๋กœ ์ถ”๊ฐ€ ์‚ฐํ™”๋˜์—ˆ๊ณ , ์‹œํŠธ๋ฅด์‚ฐ ์กฐ๊ฑด์—์„œ๋Š” ฮฑ-Co(OH)2 ํ˜•ํƒœ๊ฐ€ ํ˜•์„ฑ๋˜์–ด Co3O4๋กœ ์‚ฐํ™”๋˜์—ˆ๋‹ค. ์ด์™€ ๊ฐ™์€ ์‚ฐํ™” ๊ฒฝํ–ฅ๊ณผ ์ฐฉํ™”์ œ์˜ ์กด์žฌ ์œ ๋ฌด์˜ ์ฐจ์ด๊ฐ€ ์„ธ์ • ๊ณต์ •์—์„œ ์ฝ”๋ฐœํŠธ์˜ ์šฉํ•ด ์†๋„์™€ ๋ฉ”์ปค๋‹ˆ์ฆ˜์— ์ฃผ๋Š” ์ฐจ์ด๋ฅผ ๋ถ„์„ํ•˜๊ธฐ ์œ„ํ•ด ์ฝ”๋ฐœํŠธ ์‚ฐํ™”๋ง‰๊ณผ ์šฉํ•ด๋„ ๋ถ„์„์„ ์ง„ํ–‰ํ•˜์˜€๋‹ค. ์ฝ”๋ฐœํŠธ์˜ ์šฉํ•ด๊ฐ€ ์‚ฐํ™”์™€ ์ฐฉํ™”ํ•ฉ๋ฌผ ํ˜•์„ฑ์„ ํ†ตํ•œ ์šฉํ•ด์˜ ๋‘ ๋‹จ๊ณ„๋กœ ๊ตฌ์„ฑ๋จ์„ ๊ฐ์•ˆํ•˜์—ฌ ์‚ฐํ™”์ œ๋ฅผ ์ด์šฉํ•ด ํ‘œ๋ฉด ์‚ฐํ™” ๋‹จ๊ณ„์˜ ์†๋„ ์ œํ•œ์„ ์ œ๊ฑฐํ•œ ์‹คํ—˜์„ ๋ณ‘ํ–‰ํ•˜์˜€๋‹ค. ๋ถ„์„ ๊ฒฐ๊ณผ ๊ธ€๋ผ์ด์‹ ์ด ์‚ฐํ™”์ œ๊ฐ€ ์—†์„ ๋•Œ ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด์„ ๊ฐ€์žฅ ๋น ๋ฅด๊ฒŒ ์šฉํ•ด์‹œ์ผฐ๊ณ  EDTA์™€ ์‹œํŠธ๋ฅด์‚ฐ์ด ๋’ค๋ฅผ ์ด์—ˆ๋‹ค. ์‚ฐํ™”์ œ๊ฐ€ ์กด์žฌํ•œ ๊ฒฝ์šฐ EDTA๊ฐ€ ๊ฐ€์žฅ ๋น ๋ฅธ ์šฉํ•ด ์†๋„๋ฅผ ๋ณด์˜€๋‹ค. ๊ธ€๋ผ์ด์‹ ์€ ๋ชจ๋“  ์ฐฉํ™”์ œ ์ค‘์—์„œ ๊ฐ€์žฅ ๋‘๊บผ์šด ์‚ฐํ™”๋ง‰์„ ํ˜•์„ฑํ•˜์˜€๊ณ , EDTA์˜ ๊ฒฝ์šฐ ์ด๋ฏธ ์‚ฐํ™”๋œ ํ‘œ๋ฉด์„ ์ œ๊ฑฐํ•˜๋Š” ์ฐฉํ™”ํ•ฉ๋ฌผ ํ˜•์„ฑ์—์„œ ๊ฐ€์žฅ ๋›ฐ์–ด๋‚œ ์„ฑ๋Šฅ์„ ๋ณด์˜€๋‹ค. ํ•˜์ง€๋งŒ ์‹œํŠธ๋ฅด์‚ฐ์˜ ๊ฒฝ์šฐ ์ฐฉํ™”ํ•ฉ๋ฌผ ํ˜•์„ฑ ๋Šฅ๋ ฅ์ด ๋งค์šฐ ๋–จ์–ด์ ธ ํ‘œ๋ฉด์ด ์ฝ”๋ฐœํŠธ(III) ์‚ฐํ™”๋ฌผ๋กœ ์†์ƒ๋˜๋Š” ๊ฒฝํ–ฅ์„ ๋‚˜ํƒ€๋‚ด์—ˆ๋‹ค. ์ด์ฒ˜๋Ÿผ ์ฝ”๋ฐœํŠธ์˜ ์ „๋ฐ˜์ ์ธ ์šฉํ•ด ์†๋„๋Š” ์ฝ”๋ฐœํŠธ ์‚ฐํ™”๋ฌผ ํ˜•์„ฑ ์†๋„์™€ ์ฐฉํ™”ํ•ฉ๋ฌผ ํ˜•์„ฑ์„ ํ†ตํ•œ ์‚ฐํ™”๋ฌผ ์ œ๊ฑฐ ์†๋„์— ๋น„๋ก€ํ•˜์˜€๊ณ , ๊ธ€๋ผ์ด์‹ ์€ ๋น ๋ฅธ ์‚ฐํ™”๋ฌผ ํ˜•์„ฑ์„ ํ†ตํ•ด, EDTA๋Š” ๋น ๋ฅธ ์ฐฉํ™”ํ•ฉ๋ฌผ ํ˜•์„ฑ์„ ํ†ตํ•ด ํ‘œ๋ฉด์„ ๋น ๋ฅด๊ฒŒ ์šฉํ•ด์‹œํ‚ค๋Š” ์„ฑ๋Šฅ์„ ๋ณด์˜€์œผ๋‚˜ ์‹œํŠธ๋ฅด์‚ฐ์€ ์ด ์„ฑ๋Šฅ์ด ๋ถ€์กฑํ•ด ์˜คํžˆ๋ ค ํ‘œ๋ฉด์„ ์†์ƒ์‹œํ‚ค๋Š” ๊ฒฐ๊ณผ๋ฅผ ํ™•์ธํ•˜์˜€๋‹ค.As the semiconductor process becomes complex and scales down, the high resistivity of conventional W contact has become a significant problem. Researches have been conducted to use Co as a new contact material. Thus, the importance of planarization and cleaning process has been increased to produce a uniform Co contact. In this research, the oxidation of Co and the effect of and complexing agent, which consists of the post-CMP (chemical and mechanical planarization) cleaning process was analyzed. According to the result of electrochemical analysis and X-ray diffraction, there were differences in the oxidation path of Co(II), Co(II,III), and Co(III) in the presence of complexing agent. ฮฒ-Co(OH)2 was formed and oxidized to CoOOH in the presence of glycine and EDTA, whereas ฮฑ-Co(OH)2 was formed and oxidized to Co3O4 in the condition with citric acid. The oxide layer of Co and solubility was monitored in response to the species of complexing agent which affects the dissolution rate and mechanism during cleaning process. Since the dissolution of Co consists of two different step, oxidation and complexation, an oxidizer was added to remove oxidation rate limitation. As a result, glycine dissolved Co surface faster than the other complexing agents without oxidizer, followed by EDTA and citric acid. In the presence of oxidizer, EDTA showed the fastest dissolution rate. Glycine formed the thickest oxide layer, while EDTA could remove oxidized Co surface by better complexation capability. However, citric acid deteriorated Co surface to Co(III) oxide due to low capability of complexation. As a result, the overall dissolution rate of Co was proportional to the oxidation rate of Co surface and complexation capability. Glycine showed faster oxidation rate, and EDTA had better complexation capability while citric acid deteriorated Co surface.์ดˆ๋ก i LIST OF TABLES v LIST OF FIGURES vi ์ œ 1 ์žฅ. ์„œ๋ก  1 1.1. ๋ฐ˜๋„์ฒด ๊ณต์ • ๋ฌผ์งˆ๋กœ์„œ์˜ ์ฝ”๋ฐœํŠธ 1 1.2. ์ฝ”๋ฐœํŠธ์˜ ํŠน์„ฑ ๋ฐ ์„ธ์ • ๊ณต์ • ๊ณผ์ •์—์„œ ํ‘œ๋ฉด ๋ถ„์„์˜ ํ•„์š”์„ฑ 4 1.3. ์—ฐ๋งˆ ํ›„ ์„ธ์ • ๊ณต์ • 5 1.3.1. ์—ฐ๋งˆ ํ›„ ์„ธ์ • ๊ณต์ •์˜ ํ•„์š”์„ฑ 5 1.3.2. ์—ฐ๋งˆ ํ›„ ์„ธ์ • ๊ณต์ • ๋ฐฉ๋ฒ• 5 1.3.3. ์—ฐ๋งˆ ํ›„ ์„ธ์ • ์šฉ์•ก์˜ ๊ตฌ์„ฑ ์š”์†Œ 6 1.4. ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด ์‚ฐํ™” ํŠน์„ฑ 11 1.4.1. ์ฝ”๋ฐœํŠธ ์‚ฐํ™” ํ˜•ํƒœ ๋ฐ ๊ฒฐ์ • ๊ตฌ์กฐ 11 1.4.2. ์ „๊ธฐํ™”ํ•™์  ์ฝ”๋ฐœํŠธ ์‚ฐํ™” ํ˜•ํƒœ 11 1.5. ์—ฐ๊ตฌ ๋ชฉํ‘œ 18 ์ œ 2 ์žฅ. ์‹คํ—˜ 20 2.1. ์ฐฉํ™”์ œ ์šฉ์•ก ์กฐ์„ฑ 20 2.2. ์ „๊ธฐํ™”ํ•™์  ๋ถ„์„ 20 2.3. ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด ๋ฌผ์„ฑ ๋ถ„์„ 23 2.4. ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด ์šฉํ•ด ๊ฒฝํ–ฅ ๋ถ„์„ 23 2.5. ์ฝ”๋ฐœํŠธ(II) ๋ฐ ์ฝ”๋ฐœํŠธ(II, III) ์‚ฐํ™”๋ฌผ ์šฉํ•ด ๊ฒฝํ–ฅ ๋ถ„์„ 23 2.6. ์ฝ”๋ฐœํŠธ ํ™”ํ•™์  ์กฐ์„ฑ ๋ถ„์„ 24 ์ œ 3 ์žฅ. ๊ฒฐ๊ณผ ๋ฐ ํ† ๋ก  25 3.1. ์ฝ”๋ฐœํŠธ ์ „๊ธฐํ™”ํ•™์  ์‚ฐํ™” ๊ฒฝํ–ฅ ๋ถ„์„ 25 3.2. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์‚ฐํ™” ๊ฒฝํ–ฅ ๋ถ„์„ 28 3.3. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์ฝ”๋ฐœํŠธ ์‚ฐํ™” ๊ฒฝ๋กœ ๋ถ„์„ 31 3.4. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์ฝ”๋ฐœํŠธ ์šฉํ•ด ๊ฒฝํ–ฅ ๋ถ„์„ 35 3.5. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด ์‚ฐํ™” ๊ฑฐ๋™ ๋ถ„์„ 39 3.6. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์ฝ”๋ฐœํŠธ ํ‘œ๋ฉด ์‚ฐํ™” ์ „ํ›„ ์šฉํ•ด ๊ฑฐ๋™ ๋ถ„์„ 43 3.7. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ Co(OH)2 ์šฉํ•ด ๋Šฅ๋ ฅ ๋ถ„์„ 46 3.8. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ Co3O4 ์šฉํ•ด ๋Šฅ๋ ฅ ๋ฐ ํ‘œ๋ฉด ์†์ƒ ๋ถ„์„ 50 3.9. ์ฐฉํ™”์ œ์— ๋”ฐ๋ฅธ ์ฝ”๋ฐœํŠธ์˜ ํ™”ํ•™์  ์กฐ์„ฑ ๋ฐ ์‚ฐํ™”์ˆ˜ ๋ถ„์„ 55 ์ œ 4 ์žฅ. ๊ฒฐ๋ก  59 ์ฐธ๊ณ ๋ฌธํ—Œ 62 ABSTRACT 67 ๊ฐ์‚ฌ์˜ ๊ธ€ 69Maste

    A Study on Global Strategy for Korean International Express Companies

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    This study is carried out to suggest empirical global strategies for domestic International Express Companies (IEC). To achieve the goal of the study, several issues and methodology were considered. Firstly the matters of โ€œwhat is the International Express Companies (IEC) or what factors bring it to emerge?โ€ are considered. Study on the International Express Companies has not still attracted academically so that the International Express Companies (IEC) has been used generally the terms such as Door to Door Service, Desk to Desk, Express, Courier Service in business world. Therefore we need to look up general issues and features of the International Express Companies (IEC). Secondly theoretical background of global strategies such as Integration Responsiveness, Total Global Strategy, Global Alliance, Merger & Acquisition was conducted to analyze global strategies of the International Express Companies (IEC) (these will be considered in the next section) Thirdly the case study on both Korean express companies and foreign global express companies were conducted and the implications of their strategy were also analyzed. Lastly, the following statistics analytical methods were used for analyzing the responses which were collected by questionnaire survey. - Cronbach's alpha verification method and factor analysis were used to analyze the validity and internal reliability, - Structural equation modeling (SEM) was used to test and estimate causal relations using a combination of statistical data and qualitative causal assumptions. - Kendall's ranking verification method was used to identify the ranking among factors. To suggest empirical global strategies for domestic International Express Companies (IEC) we consider how we can establish factor for global strategy and its sub-factors. Namely, the issues were regarding โ€œwhich factors are most proper for establishment of successful global strategies for the domestic International Express Companies (IEC), which we define as characteristics of Express Industry and its globalization factorsโ€ and then โ€œwhich factors are most proper to enrich (both quality and quantity) for the domestic International Express Companies (IEC), which we define as market entry strategy based on market size or companyโ€™s size factorsโ€. The following factors are driven with our deep consideration. Establishment of successful global strategies for the domestic International Express Companies (IEC): characteristics of Express Industry and its globalization factor (five riogenous factors) - market aspects, industry aspects, globalization effect, competition level and the technological level. Enrich (both quality and quantity) for the domestic International Express Companies (IEC): market entry strategy based on market size or companyโ€™s size factor and differentiation strategy factor (7 parameter variables) - M&A strategy (market entry strategy based on market size or companyโ€™s size factor), integrated logistics enterprise strategy (market entry strategy based on market size or companyโ€™s size factor), phased market entry strategy (market entry strategy based on market size or companyโ€™s size factor), SCM strategy (differentiation strategy factor), the third party operating strategy (differentiation strategy factor), total logistic operating system strategy (differentiation strategy factor), and differentiation strategy on product and delivery service (differentiation strategy factor). The results of the study are summarized as below. Firstly, in the ranking test of the characteristics of the international express industry and globalization, the construction of advantageous logistics networks (competition level) encompasses others such as the economy of scale effect by globalization, standardization and compatibility of the delivery tech-system (globalization), and good relationship with subcontractor (industry). Secondly, the total logistics operating system strategy is more importantly considered then differentiation strategy, integrated logistics enterprise strategy. Thirdly, the market factor, globalization factor, and technology factor do not represent positive relation to the global strategy while the industry factor and competition factor are positively related to the global strategy. Fourthly, both the market entry strategy based on market size or companyโ€™s size factor and differentiation strategy factor work positively for the domestic International Express Companies (IEC) to strengthen their competitiveness. However, there are some limitations that this study has borne: This study is conducted based on both the case studies and the questionnaire survey from the local branch offices and agents of domestic and foreign global express companies which are located only in Busan. As considering most of the international express companiesโ€™ head quarters are located in Seoul, this study has some limits in representing the real perception of the head quarters. Therefore, in view of the importance of this area, it is necessary to conduct further study both level of the local branch offices / agents and headquarters of the international express companies later on.์ œ1์žฅ ์„œ ๋ก  1 ์ œ1์ ˆ ์—ฐ๊ตฌ์˜ ๋ชฉ์  1 ์ œ2์ ˆ ์—ฐ๊ตฌ์˜ ๋ฐฉ๋ฒ•๊ณผ ๋‚ด์šฉ 3 ์ œ2์žฅ ๊ตญ์ œํŠน์†ก์˜ ์˜์˜์™€ ํ˜„ํ™ฉ 4 ์ œ1์ ˆ ๊ตญ์ œํŠน์†ก์˜ ์ •์˜์™€ ํŠน์ง• 4 ์ œ2์ ˆ ๊ตญ์ œํŠน์†ก์˜ ๋ฐœ์ „ ๋ฐฐ๊ฒฝ 5 ์ œ3์ ˆ ๊ตญ์ œํŠน์†ก์˜ ํ™˜๊ฒฝ ๋ณ€ํ™” 6 1. ์ •๋ณด๋„คํŠธ์›Œํฌ์™€ ์—ฐ๊ฒฐ์˜ ๊ฒฝ์ œ์„ฑ 6 2. ์ „์ž์ƒ๊ฑฐ๋ž˜์—์„œ ๊ตญ์ œํŠน์†ก์‹œ์žฅ์˜ ์ค‘์š”์„ฑ 6 3. ๊ณตํ•ญ์˜ ๊ฑฐ์ ํ™” 7 ์ œ4์ ˆ ๊ตญ์ œํŠน์†ก์—…์˜ ํ˜„ํ™ฉ 7 1. ๊ตญ์ œํŠน์†ก์—…์˜ ํ˜„ํ™ฉ๊ณผ ์ „๋ง 7 2. ๊ตญ์ œํŠน์†ก์—…์ฒด์˜ ๊ตญ๋‚ด ํ˜„ํ™ฉ 8 ์ œ3์žฅ ๊ธ€๋กœ๋ฒŒ ์ „๋žต์— ๊ด€ํ•œ ์ด๋ก ์  ๊ณ ์ฐฐ 10 ์ œ1์ ˆ ๊ธ€๋กœ๋ฒŒ ์ „๋žต์˜ ๊ฐœ๋… 10 ์ œ2์ ˆ ๊ธ€๋กœ๋ฒŒ ๊ฒฝ์˜์ „๋žต ๋ชจ๋ธ 11 1. Prahalad and Doz ๋ชจ๋ธ 12 2. Yip (Total Global Strategy) ๋ชจ๋ธ 13 ์ œ3์ ˆ ๊ธ€๋กœ๋ฒŒ ์ „๋žต ์ˆ˜๋‹จ 17 1. ๊ธ€๋กœ๋ฒŒ ์ „๋žต์  ์ œํœด 17 2. ๊ธฐ์—… ์ธ์ˆ˜&#8228ํ•ฉ๋ณ‘(Merger & Acquisition: M&A) 20 ์ œ4์žฅ ๊ตญ์ œํŠน์†ก์—…์ฒด์˜ ์‚ฌ๋ก€ ๋ถ„์„ 25 ์ œ1์ ˆ ํ•ด์™ธ ๊ตญ์ œํŠน์†ก์—…์ฒด์˜ ์ „๋žต 25 1. DHL 26 2. FedEx 28 3. UPS 32 4. TNT 35 ์ œ2์ ˆ ์šฐ๋ฆฌ๋‚˜๋ผ ๊ตญ์ œํŠน์†ก์—…์ฒด์˜ ์ „๋žต 38 1. (์ฃผ)ํ•œ์ง„ 39 2. ํ˜„๋Œ€ํƒ๋ฐฐ 42 3. ๋Œ€ํ•œํ†ต์šด 44 4. CJ GLS 46 5. SWOT ๋ถ„์„ 47 ์ œ3์ ˆ ์‹œ์‚ฌ์  51 ์ œ5์žฅ ๊ธ€๋กœ๋ฒŒ์ „๋žต์— ๊ด€ํ•œ ์‹ค์ฆ๋ถ„์„ 54 ์ œ1์ ˆ ์—ฐ๊ตฌ๊ฐ€์„ค๊ณผ ์—ฐ๊ตฌ๋ชจํ˜• 54 1. ์—ฐ๊ตฌ๊ฐ€์„ค 54 2. ์—ฐ๊ตฌ๋ชจํ˜• 55 ์ œ2์ ˆ ๋ณ€์ˆ˜์˜ ์ •์˜์™€ ์ธก์ •๋ฐฉ๋ฒ• 56 1. ๋…๋ฆฝ๋ณ€์ˆ˜์˜ ์ •์˜์™€ ์ธก์ •๋ฐฉ๋ฒ• 56 2. ๋งค๊ฐœ๋ณ€์ˆ˜์˜ ์ •์˜์™€ ์ธก์ •๋ฐฉ๋ฒ• 57 3. ์ข…์†๋ณ€์ˆ˜์˜ ์ •์˜์™€ ์ธก์ •๋ฐฉ๋ฒ• 58 4. ์ž๋ฃŒ์ˆ˜์ง‘๊ณผ ์—ฐ๊ตฌ๋Œ€์ƒ 58 ์ œ4์ ˆ ์‹ค์ฆ๋ถ„์„ ๊ฒฐ๊ณผ 61 1. ํƒ€๋‹น์„ฑ๋ถ„์„ 61 2. ์‹ ๋ขฐ์„ฑ๋ถ„์„๊ณผ ์ˆœ์œ„๊ฒ€์ • 64 3. ๊ตฌ์กฐ๋ฐฉ์ •์‹์— ์˜ํ•œ ๊ฐ€์„ค๊ฒ€์ • 67 ์ œ6์žฅ ๊ฒฐ ๋ก  73 ์ œ1์ ˆ ์—ฐ๊ตฌ๊ฒฐ๊ณผ์˜ ์š”์•ฝ 73 ์ œ2์ ˆ ์—ฐ๊ตฌ๊ฒฐ๊ณผ์˜ ์‹œ์‚ฌ์  74 ์ œ3์ ˆ ์—ฐ๊ตฌ์˜ ํ•œ๊ณ„์ ๊ณผ ํ–ฅํ›„ ์—ฐ๊ตฌ๊ณผ์ œ 76 ์ฐธ๊ณ  ๋ฌธํ—Œ 77 ์„ค ๋ฌธ ์ง€ 8
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