Seeing the Forest for the Trees: Visualizing Platformization and its Governance

The complexities of platforms are increasingly at odds with the narrow legal and economic concepts in which their governance is grounded. This article aims to analyze platformization through the metaphorical lens of a tree to make sense of information ecosystems as hierarchical and interdependent structures. The layered shape of the tree draws attention to the dynamics of power concentration: vertical integration, infrastructuralization, and cross-sectorization. Next, the metaphor helps to revision the current patchwork of European regulatory frameworks, addressing the power asymmetry between citizens and the data-driven systems through which their daily practices are governed. Finally, the platformization tree serves to identify points of intervention that may inform European regulatory bodies and policy-makers to act as agents of change. Taking a holistic approach to platformization, this visual metaphor may inspire a set of principles that reshapes the platform ecosystem in the interest of society and the common good

Social Media and trust in scientific expertise: Debating the Covid-19 Pandemic in The Netherlands

This article examines the role of social media dynamics in the public exchange of information between scientists (experts), government (policy-makers), mass media (journalists), and citizens (nonexperts) during the first 4 months after the Covid-19 outbreak in the Netherlands. Over the past decade, the institutional model of science communication, based on linear vectors of information flows between institutions, has gradually converted into a networked model where social media propel information flows circulating between all actors involved. The question driving our research is, “How are social media deployed to both undermine and enhance public trust in scientific expertise during a health crisis?” Analyzing the public debate during the period of the corona outbreak in the Netherlands, we investigate two stages: the emergency response phase and the “smart exit strategy” phase, discussing how scientific experts, policy-makers, journalists, and citizens appropriate social media logic to steer information and to control the debate. We conclude by outlining the potential risks and benefits of adopting social media dynamics in institutional contexts of science communication

Electronic identity services as sociotechnical and political-economic constructs

Electronic identification services (eIDs) have become strategic services in the global governance of online societies. In this article, we argue that eIDs are sociotechnical constructs that also have political-economic dimensions. In the European context, governmental and corporate efforts to develop eIDs are shaped by legal EU frameworks, which are almost exclusively focussed on technical and legal interoperability, such as the European Interoperability Framework (EIF) and the European Interoperability Reference Architecture (EIRA). Public concerns such as privacy, security, user empowerment and control over one’s personal information prompts developers to propose a decentralized, attribute-based system governed on a nonprofit, nonstate basis (DAN-eID). To illustrate our argument, we explore a single emerging eID system (IRMA; acronym for I Reveal My Attributes) that is developing in a national context (The Netherlands). We argue that developing eIDs requires more than engineering ingenuity and legal compliance; as sociotechnical and political-economic constructs, they involve negotiation of conflicting social and political values