Persepsi Kumpulan Sasar Terhadap Skim Bantuan Jabatan Kebajikan Masyarakat Di Wilayah Persekutuan Kuala Lumpur

Kajian-kajian mengenai kemiskinan di Malaysia sering dilakukan oleh penyelidik daripada perspektif yang berbeza-beza kerana banyak program yang dilaksanakan oleh pelbagai pihak termasuk agensi kerajaan dan swasta. Bagaimanapun program skim bantuan kepada kumpulan sasar seringkali kurang mendapat maklum balas daripada penerima bantuan. Justeru itu, sukar bagi agensi pelaksana untuk mengenal pasti kekuatan dan kelemahan yang ada dalam program berkenaan. Oleh itu adalah penting untuk mengetahui persepsi penerima bantuan terhadap JKMM dan juga perubahan yang dilalui dari segi ekonomi, sosial dan jati diri mereka. Tujuan utama kajian ini ialah untuk mengenal pasti persepsi kumpulan sasar terhadap skim bantuan JKMM WP. Seramai 157 responden yang terdiri daripada penerima bantuan telah dipilih secara persampelan mudah. Pengumpulan data menggunakan soal selidik berstruktur. Data yang diperoleh telah dianalisis dengan menggunakan perisian SPSS versi 15.0. Hasil kajian menunjukkan golongan wanita lebih ramai menerima bantuan berbanding lelaki. Daripada keseluruhan penerima, mereka yang berumur lebih 55 tahun adalah paling ramai mendapat bantuan (57.3%). Sebahagian besar penerima terdiri dari etnik Melayu (45.2%), diikuti India (33.1%) dan Cina (16.6%), berpendapatan di bawah RM500 sebulan dan majoritinya menerima bantuan di bawah skim Bantuan Am (56.7%). Kajian juga mendapati terdapat perkaitan yang signifikan di antara persepsi penerima bantuan ke atas perkhidmatan pelanggan JKMM dengan faktor demografi taraf pendidikan dan pendapatan keluarga. Dapatan ini menunjukkan persepsi perkhidmatan pelanggan yang lebih baik akan meningkatkan kesan umum penerima ke atas skim bantuan berkenaan. Hasil kajian juga menunjukkan persepsi penerima terhadap skim bantuan berada pada tahap tinggi di mana nilai min keseluruhan pemboleh ubah yang dikaji adalah 3.71. Perkaitan di antara faktor demografi dengan persepsi perubahan yang dilalui dari segi ekonomi tidak menunjukkan sebarang perkaitan yang signifikan. Namun wujud hubungan yang signifikan di antara faktor demografi dengan perubahan sosial dan jati diri bagi etnik dan pendapatan keluarga. Beberapa cadangan telah dikemukakan kepada pihak pengurusan bagi meningkatkan pelaksanaan skim bantuan yang disediakan. Kajian pada masa hadapan juga harus melihat kepada usaha-usaha memperkasa keupayaan penerima bantuan supaya mereka dapat berdikari dan tidak bergantung pada bantuan pihak-pihak berkaitan

Willingness of Residents to Participate in UAE Heritage and Culture Tourism Industry

Heritage and culture tourism is very cruicial to the economic development of a country. Thus, it is essential that native people should have knowledge about heritage and culture so that they able to spread the knowledge by taking advantage of the media channel. The current study assessed the willingness of the UAE residents on the heritage and culture tourism of UAE. hence, this paper presents a quantitative study to assess the willingness of UAE residents to involve in heritage and culture tourism of their country. A questionnaire survey was conducted to gauge 11 questions related to heritage and culture tourism from the participants in terms of their level of agreement using 5-points Likert scale.  A total of 558 questionnaire samples were distributed however 501 completed questionnaire forms were collected and analysed. The analysis found that majority of the respondents has basic information regarding heritrage and tourism of the UAE. They are interested and willing to know more about the heritage and culture of the UAE. A significant number of respondents mentioned that they wish to visit UAE heritage with their family. It was also pointed out by the respondents that they have not experience all types of tourism to heritage locations in UAE. The findings from this study emphasis the need of promoting more about the heritage eventhough the media has  playing very important role in distributing awareness and knowledge regarding heritage and tourism of the UAE

Study on the Satisfaction Level of Heritage and Cultural Tourism Information Available in Media

Sharing information and provide access to all societies can promote heritage and cultural tourism. Especially, using media and social networks, and the proliferation of smart devices.  Through new media such as online sites and publications, visitors and tourists to heritage promotions are better able to obtain adequate information about the heritage sites. Furthermore, marketers can better collect critical information from customers online and solicit feedback on cultural experiences. Hence, this paper presents a study on determine the level of satisfaction amongst residents of UAE on the heritage and cultural tourism information that had made available through various media. The study was conducted quantitatively, with data collected via questionnaire surveys. A total of 501 completed questionnaires were obtained and analysed statistically. It was found that five most influential questions on the satisfaction level of respondents on the heritage and cultural tourism information available in media are as followed. The top rank is for question 11 which is I would recommend to attend culture events in UAE for all people I know on my social media accounts. Then follows second rank that is question 7 which is Young Emirati people always share in culture events and share on thier social media accounts. The third rank is for question 8 wich is We are always satisfied with information about events in UAE related to heritage and culture events. The fouth rank is question 9 which is Heritage and culture events have the top priority in society and attract all Emirati people. And the fifth rank is question 6 wich is Government authorities plan for effective events that promote culture and heritage tourism. It can be concluded that majority of respondents were pleased with the information provided and expressed a willingness to recommend online sources to their friends. A sizable proportion of those polled emphasised the importance of better information in promoting heritage and cultural tourism in the UAE

Model of Critical Success Factors (CSFs) Influencing Food Inspection Management in UAE

Muslims abide by strict dietary regulations that specify that the foods must be Halal for the consumption by Muslims. Previous research has shown that there is no definite or appropriate model of Critical Success Factors (CSFs) related to halal food inspection. The success of a project is largely dependent on critical factors, which primarily track the project's development from the ground up (Ahsen et al. 2021). As a result, this study employed a quantitative approach to formulate a structural model of success factors that halal food authorities can use to optimise their inspection model, with a focus on training and development. The factors that affect/influence halal food inspection management, particularly when dealing with packaged food and halal certificates were identified through literature work. Questionnaire survey was conducted to collect data that was used in the formulation of the model. The Critical Success Factors (CSFs) model, which was created,  tested and validated using SEM-AMOS software. The model has seven constructs (independent variables) and one dependent variable of the management of halal food inspection, thus having seven hypotheses. It was discovered that five out of seven of the hypotheses are were supported. These findings aid in the discovery of new information to several parties like managers, employees with progressively less experience, and local and foreign halal food inspectors, as well as curriculum and infrastructure beliefs, and how these effects affect opportunities and motivation. The study contributes significantly to UAE and global research community

PERSEPSI PENERIMA SKIM BANTUAN TERHADAP PERANAN AGENSI KEBAJIKAN DI MALAYSIA (PERCEPTION OF AID SCHEME RECIPIENTS TOWARDS THE ROLES OF WELFARE AGENCY IN MALAYSIA)

Tujuan utama kajian ini ialah untuk mengenal pasti persepsi penerima bantuan terhadap skim bantuan sebuah agensi kebajikan di Malaysia. Seramai 157 responden yang terdiri daripada penerima bantuan telah dipilih secara persampelan mudah. Pengumpulan data menggunakan soal selidik berstruktur. Hasil kajian menunjukkan golongan wanita lebih ramai menerima bantuan berbanding lelaki. Sebahagian besar penerima terdiri daripada etnik Melayu, diikuti India dan Cina, berpendapatan di bawah RM500 sebulan dan majoritinya menerima bantuan di bawah skim Bantuan Am. Kajian juga mendapati terdapat perkaitan yang signifikan di antara persepsi penerima bantuan ke atas perkhidmatan pelanggan dengan agensi bantuan. Dapatan ini menunjukkan persepsi perkhidmatan pelanggan yang lebih baik memberi impak ke atas skim bantuan berkenaan. Dapatan juga menunjukkan wujud hubungan yang signifikan di antara faktor demografi dengan perubahan sosial dan jati diri dan pendapatan keluarga.  Kata Kunci: persepsi, perkhidmatan pelanggan, sikap, sosial, jati diri ABSTRACTThe main purpose of this study is to identify the beneficiaries' perception of the aid scheme of a welfare agency in Malaysia. A total of 157 respondents of the beneficiaries were chosen by convenience sampling. Data were collected using a structured questionnaire. The findings show that more women are receiving the aid compared to the men. Most of the recipients are the Malays, followed by the Indian and Chinese, earning below than RM500 a month and they are receiving in under the General Aid scheme. The study also found that there was a significant correlation between the perceptions of beneficiaries and the customer service of the welfare agencies. This finding demonstrates that better customer service perceptions will give impact to the aid scheme. Last but not least, the findings highlight a significant relationship between demographic factors with the social change as well as self-esteem and family income.Keywords: perception, customer service, attitude, social, identit

Success Factors Influencing Food Inspection Management In UAE

Third-party halal certifications are frequently used as the main distribution channels for stunned meat in the UAE and other Muslim societies. Food inspectors are not taught how to interact with these outside parties, which is the main cause of this. This sheds light on the reason why the halal food inspectors were unable to thoroughly check packaged food and certifications. Hence, this paper presents a study on determine the success factors influencing halal food inspection management in UAE. The study identified 48 factors and clustered it into seven groups namely top management commitment; adequate support; halal training and education; employee attributes and management ; policy and procedure ; halal personnel empowerment ; customer focus. These factors were used in the questionnaire development and respondents were request to gauge the influence of these factors based on Likert scale. The data collected from this questionnaire survey was was analysed and found that A total of all of the variables, of which 15 have mean values of 2.68 or higher which are considered as highly influencing factors. In term of the group performance, it was found that the highest group of factors affecting the halal inspection management is halal training and education, followed by top management commitment then by customer focus then by halal personnel empowerment then by adequate support then by policy and procedure and finally by employee attributes and management

IMPACT OF JOB ROTATION ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION IN THE PUBLIC CIVIL SERVICE MELAKA

ABSTRACT  This study examined the influence of job rotation i.e., human capital development and human capital transformation on employee performance. In addition, the study also analyzed the role of job satisfaction as a mediator that mediated the relationship between job rotation and employee performance. 403 Administrative Assistants in the State Civil Service of Melaka were the total population, and sample size calculation included 196 respondents. The questionnaire was based on five Likert scale points, analyzed through the application of IBM SPSS Statistics version 25 and PROCESS for SPSS. The findings showed that the job rotation had a positive and significant relationship on employee performance. In addition, the study also found that job satisfaction was a mediator deemed suitable to mediate the relationship between job rotation and employee performance in the sector studied. Keywords: Job rotation, employee performance, job satisfaction, civil servic

PEMERKASAAN KEPIMPINAN AKADEMIK DALAM KALANGAN STAF AKADEMIK DI UTEM: SATU TINJAUAN

(Empowering Academic Leadership among UTeM’s Lectures: A Review)ABSTRAK Kepimpinan akademik telah menjadi tumpuan di peringkat kebangsaan, serantau dan global apabila wujudnya ranking yang mengukur tahap kesarjanaan sesebuah universiti. Kehadiran institusi yang mengukur ranking ini telah memberi tekanan kepada agensi dan insitusi pengajian tinggi untuk mengambil langkah yang lebih bersasar untuk meningkatkan kualiti kepimpinan akademik. Pengkaji-pengkaji telah memberi maksud konsep memperkasa kepimpinan akademik dalam pelbagai cara dengan matlamat memenuhi keperluan pemegang taruh dan kaedah pengurusan yang kompleks. Antara maksud kepimpinan akademik yang telah diperolehi ialah membangunkan keupayaan, kecerdasan emosi dan kepimpinan tulen, komunikasi dan pemikiran sistemik. Dalam konteks institusi pengajian tinggi di Malaysia, terdapat empat jenis kepimpinan utama iaitu kepimpinan pengajaran, kepimpinan penyelidikan, kepimpinan awam dan kepimpinan pengurusan. Kata Kunci: kepimpinan akademik, pengurusan, penyelidikan, pengajaran ABSTRACT With the prevalence of ranking system in higher education institutions academic leadership has become a significant issue at national, regional and global level. The pressure created by the presence of ranking bodies have urged higher education institutions to have targeted efforts in raising the standards of academic leadership. Researchers have defined academic leadership empowerment in various ways with the main objectives to fulfill the needs of stakeholders and complex management methods. Among the factors of academic leadership that have been acquired are capacity development, emotional intelligence and true leadership, and systematic communication and thinking skills. In the context of higher education institutions in Malaysia, there are four main types of leadership which are teaching leadership, research leadership, public leadership and management leadership Keywords: academic leadership, management, research, teachin

HKICEPS-3678 Exploring the Motivation for and Barriers to Academic Leadership among Malaysian Polytechnic Lecturers of FELDA Settlement Background

This paper reports findings of a study on motivation for and barriers to effective academic leadership among Malaysian polytechnic lecturers on FELDA settlement background. In general, this study is to examine the academic leadership potential among Malaysian polytehcnic lecturers notably in the field of teaching and learning, research and innovation, academic writing, consultation as well as community services. Specifically, this study aims at exploring the motivation for and barriers to effective academic leadership among Malaysia polytechnic lecturers of FELDA settlement background. To achieve the objectives of this study, in-depth focused group interviews were conducted among 45 respondents. The respondents were selected based on the analysis done during the quantitative stage. The study found that motivation for effective academic leadership can be grouped under three main themes; (i) the organizational and managerial issues, (ii) organizational culture and environment, (iii) personal experience and quality issues. Furthermore, the study has identified personal and family issues as the main barriers to effective academic leadership among Malaysian polytechnic lecturers. The findings are useful to the Department of Polytechnic Education, Ministry of Education, Malaysia. These findings show the need to equip its lecturers, particularly in academic leadership, so that the polytechnic lecturers are competent enough to actualize the transformation agenda of the Malaysia Higher Education. Further implications on FELDA in transforming its human capital are also discussed in the final section of this paper. Keywords: Academic Leadership, Malaysian Polytechnics, Motivation, Berriers, FELD

Prospect and legal challenges of medical tourism in relation to the Advance Medical Directive (AMD) in Malaysia

People fly for several reasons. One of the goals is to obtain medical attention. This idea is known as "medical tourism." In defending this concept, the notion of medical tourism is one of the prospects of increasing industries that have rapidly grown in Malaysia and other countries. One of the factors that led to this trend is the propensity to pursue better medical care at a lower cost. Around the same time, certain patients in modern society have begun to provide input on their medical care in cases where they are unable to give consent. Advance Medical Directive (AMD) is a particular directive containing the desires of a knowledgeable patient regarding his or her future medical plans if he or she becomes incompetent or unable to make any decisions regarding his or her body. However, the concern that arises in the sense of medical tourism is whether there are applicable laws in Malaysia that will ensure that the AMD of patients is enforced. The art of AMD is still relatively new in the country and, as a result, the legal status on the AMD is still vague and uncertain. The purpose of this article is, therefore, to define the laws that can be applied in relation to AMD in the context of medical tourism. The approach used in this article is qualitative. It found that Malaysia did not have a clear legal framework for AMD within the scope of medical tourism. This article concludes that this legal challenge can be overcome by means of the special AMD regulations on medical tourism in Malaysia