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9 research outputs found

Erratum

Author: Andreasen A.
Barksdale H.C
Greyser S.A.
Ho S.C.
Hsu F.L.K.
Hung K.K.
Legge J.
Levitt T.
Mun K.C.
Nunnally J.C.
Sin Y.M.
Tull D.S.
Yau O.H.M.
Yau O.H.M.
Publication venue: 'Emerald'
Publication date
Field of study

Assessing the Reliability and Validity of SERVQUAL in a Longitudinal Study: The Experience of an Australian Organisation

Author: Carman J.M.
Cathy Neal
Fick G.R.
Finn D.W.
John L. Triplett
Nunnally J.C.
Oliver H.M. Yau
Parasuraman A
Parasuraman A.
Parasuraman A.
Parasuraman A.
Yau O.H.M.
Publication venue: 'Emerald'
Publication date
Field of study

The Qualitative Approach to Understanding Service Quality

Author: Albrecht K.
Bellenger D.N.
Carman J.M.
Cathy Neal
Finn D.W.
Gronroos
John L. Triplett
Kinnear T.C.
Lethinen U.
Lewis R.C.
M Lyndall
Murdock G.W.
Neal C.M.
Parasuraman A.
Parasuraman A.
Triplet J.L.
Woodside A.G.
Yau O.H.M.
Publication venue: 'Emerald'
Publication date
Field of study

CHINESE CULTURAL VALUES AND SEGMENTATION OF YOUTH APPAREL MARKET: A HONG KONG EXPERIENCE

Author: Bond M.H.
Corinna T.
Hofstede G.H.
Kahle L.R.
Kluckhohn F.
Muller T.E.
Mun K.C.
Munson J.M.
Munson J.M.
Ng S.H.
Openshaw S.
Rokeach M.
Vincent S. Fok
Vinson D.E.
Viola K. Chong
Williams R.M.
Yang K.S.
Yau O.H.M.
Publication venue: 'Emerald'
Publication date
Field of study

Market Entry Strategies for Western Produced Wine into the Chinese Market

Author: Ambler T.
Batra R.
Batson B.
Beverland M.B.
Brecher R.
Bretherton P.
Conley J.
Cushman D.
Honig E.
Kindel T.I.
Lander M.
Pecotich A.
Peter Carswell
Phil Bretherton
Scarry J.
Thorelli H.B.
Xing F.
Yan R.
Yau O.H.M.
Zhao J.
Publication venue: 'Emerald'
Publication date
Field of study

Appraising Tourism and Hospitality Service Failure Events: A Chinese Perspective

Author: Becker C.
Berry L.L.
Beverley Sparks
Bond M.H.
Cheu H.T.
de Mooij M.
Fan Y.
FitzGerald H.
Goffman E.
Goodwin C.
Hofstede G.
Kindle T.I.
Kluckhohn F.R.
Lewis R.C.
Leys S.
Reisinger Y.
Reynolds T.J.
Schneider B.
Sparks B.A.
Tan C.T.
Tan T.W.
Wee C.H.
Yang C.F.
Yau O.H.M.
Yun-Lok Lee
Publication venue: 'SAGE Publications'
Publication date
Field of study

Factors influencing Taiwanese consumer preference for foreign‐made white goods: USA versus Japan

Differences Between South Korean Male and Female Consumers in the Clothing Brand Loyalty Formation Process: Model Testing

Author: Aaker D.
Aeran Koh
Assael H.
Baldinger A.L.
Burton S.
Byoungho Jin
Choi U.Y.
Chung J-E.
Han E-J.
Ho A.
Hofstede G.
Hong K.H.
Howard J.A.
Jacob R.
Jacoby J.
Jin B.
Jin B.
Jin B.
Ju Y.S.
Jöreskog K.G.
Kang M.O.
Kang-Park J.
Kim C.J.
Kim J-Y.
Kim K.D.
Kim K.H.
Kim S.H.
Lee C.
Lee H.W.
Lee S.
Lichtenstein D.R.
Lin M-C.
Lodge G.
Lutz R.J.
Mittal B.
Park J.O.
Rhee Y.S.
Sörbom D.
Tigert D.J.
Yau O.H.M.
Zaltman G.
Publication venue: 'SAGE Publications'
Publication date
Field of study

Does Culture Matter to Chinese Consumers? Empirical Evidence

Author: Aaker J.L.
Ahmed S.A.
Ahmed S.A.
Andaleeb S.S.
Anderson P.M.
Arnould E.J.
Bagchi K.
Balestrini P.
Bannister J.P.
Boddewyn J.J.
Bolton L.E.
Bond M.H.
Brashear T.G.
Buil I.
Cattin P.J.
Chan R.Y.K.
Chan R.Y.K.
Chen Y.M.
Chu P.Y.
Cohen E.
D'Astous A.
Darling J.R.
Dawar N.
Douglas S.P.
Drozdenko R.
Ehmke M.D.
Elliott G.
Erevelles S.
Erickson G.M.
Farh J.L.
Fetscherin M.
Fisher A.B.
Fong J.
Foscht T.
Fournis Y.
Godey B.
Gong Y.
Hamin H.
Han M.C.
Hofstede G.
Hong S.T.
Honold P.
Hu X.
Hulland J.S.
Huo Y.P.
Insch G.S.
Jacob J.
Jaworski S.P.
Kahneman D.
Kim S.
Knight G.A.
Kongsompong K.
Koubaa Y.
Kwok S.
Kwon J.W.
Leavitt H.J.
Lee D.
Lenartowicz T.
Levitt T.
Li G.
Li Z.G.
Lim K.
Lin X.
Liu S.S.
Melawar T.C.
Minkov M.
Mitchell V.W.
Mok C.
Monga A.B.
Moon J.
Nagashima A.
Nebenzahl I.D.
O'Cass A.
Okechuku C.
Olson J.C.
Orth U.R.
Ou Y.T.
Papadopoulos N.
Pappu R.
Park J.K.
Pereira A.
Pharr J.
Phau I.
Piron F.
Qian W.
Roth M.S.
Roy A.
Samiee S.
Schaefer A.
Schwartz S.H.
Schwartz S.H.
Shaw D.S.
Shim S.
Sternquist B.
Sue S.
Sun T.
Sung Y.S.
Szybillo G.J.
Tellis G.J.
Triandis H.C.
Tse D.K.
Tung R.L.
Usunier J.C.
Van D.T.T.
Verlegh P.W.J.
Wang F.
Wang X.
Wang Y.J.
Wong C.Y.
Wu J.
Xiao G.
Yaprak A.
Yasin N.M.
Yau O.H.M.
Ye L.
Yeniyurt S.
Yoo B.
Yoo B.
Yoon E.
Zeithaml V.A.
Zeithaml V.A.
Zhang J.
Zhang X.
Zhang Y.
Zhou L.
Zhu X.H.
Zhuang G.
Publication venue: 'Elsevier BV'
Publication date
Field of study

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