Smile asymmetries and reputation as reliable indicators of likelihood to cooperate: An evolutionary analysis

Cooperating with individuals whose altruism is not motivated by genuine prosocial emotions could have been costly in ancestral division of labour partnerships. How do humans ‘know’ whether or not an individual has the prosocial emotions committing future cooperation? Frank (1988) has hypothesized two pathways for altruist-detection: (a) facial expressions of emotions signalling character; and (b) gossip regarding the target individual’s reputation. Detecting non-verbal cues signalling commitment to cooperate may be one way to avoid the costs of exploitation. Spontaneous smiles while cooperating may be reliable index cues because of the physiological constraints controlling the neural pathways mediating involuntary emotional expressions. Specifically, it is hypothesized that individuals whose help is mediated by a genuine sympathy will express involuntary smiles (which are observably different from posed smiles). To investigate this idea, 38 participants played dictator games (i.e. a unilateral resource allocation task) against cartoon faces with a benevolent emotional expression (i.e. concern furrows and smile). The faces were presented with information regarding reputation (e.g. descriptions of an altruistic character vs. a non-altruistic character). Half of the sample played against icons with symmetrical smiles (representing a spontaneous smile) while the other half played against asymmetrically smiling icons (representing a posed smile). Icons described as having altruistic motives received more resources than icons described as self-interested helpers. Faces with symmetrical smiles received more resources than faces with asymmetrical smiles. These results suggest that reputation and smile asymmetry influence the likelihood of cooperation and thus may be reliable cues to altruism. These cues may allow for altruists to garner more resources in division of labour situations

Foreword

This Symposium concerns only one civil rule ? Rule 23 Class Actions; and is primarily limited to the old spurious class action as renovated in (b)(3). Rule 23 warrants symposium treatment. No other civil rule does

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American Institute of Accountants

Predictors of failed attendances in a multi-specialty outpatient centre using electronic databases.

BACKGROUND: Failure to keep outpatient medical appointments results in inefficiencies and costs. The objective of this study is to show the factors in an existing electronic database that affect failed appointments and to develop a predictive probability model to increase the effectiveness of interventions. METHODS: A retrospective study was conducted on outpatient clinic attendances at Tan Tock Seng Hospital, Singapore from 2000 to 2004. 22864 patients were randomly sampled for analysis. The outcome measure was failed outpatient appointments according to each patient's latest appointment. RESULTS: Failures comprised of 21% of all appointments and 39% when using the patients' latest appointment. Using odds ratios from the mutliple logistic regression analysis, age group (0.75 to 0.84 for groups above 40 years compared to below 20 years), race (1.48 for Malays, 1.61 for Indians compared to Chinese), days from scheduling to appointment (2.38 for more than 21 days compared to less than 7 days), previous failed appointments (1.79 for more than 60% failures and 4.38 for no previous appointments, compared with less than 20% failures), provision of cell phone number (0.10 for providing numbers compared to otherwise) and distance from hospital (1.14 for more than 14 km compared to less than 6 km) were significantly associated with failed appointments. The predicted probability model's diagnostic accuracy to predict failures is more than 80%. CONCLUSION: A few key variables have shown to adequately account for and predict failed appointments using existing electronic databases. These can be used to develop integrative technological solutions in the outpatient clinic