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18 research outputs found

Cases In Operations Management : Analysis and Action

Author: Sasser W. Earl
Publication venue: Saint Joseph's University
Publication date: 01/01/1982
Field of study

s.l.xx, 471 p.: illus.; 23 cm

library.ukdw.ac.id

Sea pines racquet club

Author: W. Earl SASSER
Publication venue: Harvard Business School
Publication date
Field of study

Burger King corporation

Author: W. Earl SASSER Jr.
Publication venue: Harvard Business School
Publication date
Field of study

Australia\u27s Telstra Corporation (C): operating in never-Never Land

Author: Carin-Isabel Knoop W. Earl Sasser
Publication venue: Harvard Business School
Publication date
Field of study

Selling jobs in the service sector

Author: Arbeit Stephen P.
Sasser W. Earl
Publication venue
Publication date
Field of study

Research Papers in Economics

Australia\u27s Telstra Corporation (B): The Countdown

Author: Carin-Isabel Knoop W. Earl Sasser
Publication venue: Harvard Business School
Publication date
Field of study

Service breakthroughs : changing the rules of the game/ Heskett

Author: Heskett James L (and W. Earl Sasser
Publication venue: New York : The Free Press, 1990
Publication date
Field of study

xii, 306 hal. : ill. ; 24 c

UMM Online Public Access Catalog

Service breakthroughs : changing the rules of the game/ Heskett

Author: Heskett James L (and W. Earl Sasser
Publication venue: New York : The Free Press, 1990
Publication date
Field of study

xii, 306 hal. : ill. ; 24 c

UMM Online Public Access Catalog

An Econometric Model of the Textile Industry in the United States

Author: Thomas H. Naylor
W. Earl Sasser
William H. Wallace
Publication venue: 'JSTOR'
Publication date
Field of study

Four Decades of Frontline Service Employee Research: An Integrative Bibliometric Review

Author: Arlie Hochschild
Barsade Sigal G.
Bies Robert J
Bies Robert J.
Bowen David E.
Bowen David E.
Griffith Terri L.
Gutek Barbara A.
Sasser W. Earl
Weiss Howard M.
Publication venue: 'SAGE Publications'
Publication date
Field of study

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