Improvement of the maintenance management process of complex technical systems which demand high reliability

Glavni cilj ovog istraživanja bio je razviti postupak za ocjenjivanje izvedbe funkcija održavanja u organizacijama koje su odgovorne za održavanje sustava koji zahtijevaju visoku razinu pouzdanosti; postupak koji bi, uz manje izmjene, mogao biti primjenjiv i u drugim organizacijama. Proces uključuje razmatranje čimbenika koji utječu na uspješnost i učinkovitost funkcije održavanja. Istraživanje je provedeno u organizacijama koje se bave održavanjem zrakoplova, u regiji jugoistočne Europe.The main objective of this research was to develop a procedure for assessing the performance of maintenance functions in organizations that are responsible for maintaining systems that require a high level of reliability; a procedure which, with minor changes, could be applicable in other organizations, as well. The process included consideration of factors that affect the success and performance of maintenance functions. The research was carried out in Aviation Maintenance Organizations in the region of South-eastern Europe