How are we doing? “Best of ISPI” Appreciative Inquiry member survey

The International Society for Performance Improvement (ISPI) Board of Directors undertook a study to uncover the “best of ISPI” to enhance their strategic planning. The approach used Appreciative Inquiry methods, which emphasize discovering “what's working.” This article describes the study and concludes with some thoughts on how to use this information to enrich member experiences and provide new benefits.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/60910/1/20011_ftp.pd

Performance improvement/HPT model: Guiding the process

This commentary is part of an ongoing dialogue that began in the October 2011 special issue of Performance Improvement —Exploring a Universal Performance Model for HPT: Notes From the Field. The authors feel that the performance improvement/HPT model in its past, present, and potential future iterations is not the only model for our field; however, it makes a systematic and flexible contribution to the field.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/90576/1/20251_ftp.pd