Tailoring DMS Business Models to Destination Configurations.

Destinations differ in the modalities of coordination and collaboration, the intensity of interactions, local tourism supply organization and skill set, technological structure, and more in general, on the e-Readiness the entire system. Those features may affect the viability and success of Destination Management Systems. So, this paper argues that for a successful embarkation in e-Business, the choice and design of DMS Business models should be aligned to destination peculiar characteristics. In this aim a theoretical framework for the identification of DMS business models suitable to the different destinations configurations is presented. The conclusions will show as this framework is not static, but it follows and represents an evolutionary e-business implementation pattern for destinations

Secure e-Government Services

E-Government offers many benefits to government agencies, citizens and the business community. However, e-Government services are prone to current and emerging security challenges posing potential threats to critical information assets. Securing it appears to be a major challenge facing governments globally. Based on the international security standards - the paper thoroughly investigates and analyzes eleven e-government maturity models (eGMMs) for security services. Further, it attempts to establish a common frame of reference for eGMM critical stages. The study utilizes the Soft Systems Methodology (SSM) of scientific inquiry/ learning cycle adopted from Checkland and Scholes. The findings show that security services (technical and non-technical) are lacking in eGMMs - implying that eGMMs were designed to measure more quantity of offered e-government services than the quality of security services. Therefore, as a step towards achieving secure e-government services the paper proposes a common frame of reference for eGMM with five critical stages. These stages will later be extended to include the required security services.</p