Maintaining trust in cloud computing through SLA monitoring

© Springer International Publishing Switzerland 2014. Maintaining trust in cloud computing is a significant challenge due to the dynamic nature of cloud computing and the fragility of trust. Trust can be established by conducting successful transactions and meeting all the parameters of the Service Level Agreement (SLA) drawn up between two interacting parties. Trust can be maintained by continuous monitoring of these predefined SLA parameters. There are number of commentaries on SLA monitoring that describe different frameworks for the proactive or reactive detection of SLA violations. The aim of this research is to present an overview of the literature and make a comparative analysis of SLA monitoring in respect of trust maintenance in cloud computing