Driving continuous improvement

The quality of improvement depends on the quality of leading and lagging performance indicators. For this reason, several tools, such as process mapping, cause and effect analysis and FMEA, need to be used in an integrated way with performance measurement models, such as balanced scorecard, integrated performance measurement system, performance prism and so on. However, in our experience, this alone is not quite enough due to the amount of effort required to monitor performance indicators at operational levels. The authors find that IT support is key to the successful implementation of performance measurement-driven continuous improvement schemes

Strategy dynamics in small to medium-sized enterprises : Evidence from UK manufacturing SMEs

This paper discusses the strategy management in small to medium-sized enterprises. It was presented at the 16th international European operations management association conference in 2009

Understanding and managing the manage processes

This paper discusses understanding and managing the manage processes. It was presented at the conference of the Performance Measurement Association in 2004

Towards collaborative supply chains

This paper discusses collaborative supply chains. It was presented at the 16th international conference of the european operations management association in 2009

Investigating the role of innovation over collaborative relation intensity in supply chains

This paper discusses investigating the role of innovation over collaborative relation intensity in supply chains. It was presented at the 17th international conference of the European operations management association

Development of a collaborative supply chain model

This conference paper discusses the development of a collaborative supply chain model. It was presented at the 17th international conference of the European operations management association in 2010