BENEFITS OF YOUTUBE VIDEOS USAGE IN STUDENTS’ LEARNING

This is case study research based provides a practical knowledge of how Web 2.0 particularly YouTube which is accessible freely online to support active learning in negotiation classroom. The video clips are selected based on its appropriateness to improve teaching and learning purposes which include the technical qualities, contents, learners’ attitude and readiness and learners’ engagement. These video clips were disseminated and viewed by 30 participants who registered for negotiation skills course at Universiti Teknikal Malaysia Melaka (UTeM). A semi-structured interview was conducted to retrieve participant’s views on four themes specifically the technical qualities, contents, learners’ attitude and readiness and learners’ engagement. The result indicates that participants have strong inclination to the integration of YouTube in their lesson as it enhances and support learning activities.KEYWORDS: YouTube, technologies, negotiation, active learning, thematic analysis

KESAN KOMUNIKASI DALAM ORGANISASI KE ATAS KEPUASAN KERJA STAF SOKONGAN DI UNIVERSITI TEKNIKAL MALAYSIA MELAKA (UTeM) (THE EFFECT OF ORGANIZATIONAL COMMUNICATION ON THE JOB SATISFACTION OF SUPPORT STAFF IN UNIVERSITI TEKNIKAL MALAYSIA MELAKA (UTeM))

Kajian ini bertujuan mengenal pasti kesan komunikasi dalam organisasi ke atas kepuasan kerja staf sokongan di Universiti Teknikal Malaysia Melaka. Melalui kajian ini, bentuk-bentuk komunikasi yang digunakan dalam organisasi, kekerapan penggunaannya, bentuk komunikasi yang digunakan dalam menerima dan memberi arahan atau maklumat, kemahiran komunikasi yang dimiliki oleh pekerja dan bentuk-bentuk komunikasi yang memberi kepuasan kerja telah dikenal pasti. Seramai 94 orang responden yang terdiri daripada 54 responden lelaki dan 40 responden perempuan telah dipilih secara rawak sebagai sampel di Universiti Teknikal Malaysia Melaka. Borang soal selidik digunakan untuk mengumpulkan data. Hasil kajian menunjukkan bahawa komunikasi lisan adalah komunikasi yang banyak digunakan dalam organisasi melalui kaedah interpersonal (62%). Bentuk komunikasi yang digunakan tidak mempengaruhi kekerapan penggunaannya. Bentuk komunikasi bertulis selalu digunakan melalui kaedah notis (44.7%), memo (52.6%), dialog (38.3%) dan laporan (43.6%) digunakan untuk menyampaikan maklumat atau arahan berkaitan dengan hal kerja. Sebanyak 69% responden memerlukan kemahiran komunikasi tetapi hanya 84 % daripada mereka yang pernah mengikuti kursus untuk meningkatkan kemahiran mereka. Komunikasi yang banyak memberikan kepuasan kerja kepada responden adalah komunikasi bertulis. Secara keseluruhan, komunikasi yang diamalkan dalam organisasi banyak mempengaruhi kepuasan kerja staf sokongan. Sebagai cadangan, kajian yang lebih banyak perlu dijalankan terhadap kesan komunikasi terhadap kepuasan staf sokongan kerana ia akan mempengaruhi prestasi mereka.Kata Kunci: komunikasi dalam organisasi, kepuasan kerja, pekerja, awam, swasta AbstractThis research aims to identify the effect of organizational communication on the job satisfaction of the support staff in Universiti Teknikal Malaysia Melaka. The aspects of communication identified in this research include patterns of communication practiced in organizations, frequency of use, the pattern of communication utilized to receive and provide directives and information, the communication skills of employees as well as the patterns of communication that provide job satisfaction. A total of 94 respondents from Universiti Teknikal Malaysia Melaka were selected randomly as samples, out of which 54 were males and 40 were females. Questionnaires were used for the purpose of collecting data. Research findings indicate that the type of oral communication that is most widely used in the organization includes interpersonal communication (62%). It has been found that the type of communication does not influence the frequency of use. Written communication, which is used for the purpose of delivering information or directives on work matters is most often done via notices (44.7%), memo (52.6%), dialogue (38.3%) and report (43.6%). It is evident that 69% of the respondents are in need of communication skills but only 84% of them have attended skills development courses. Written communication has been found to provide job satisfaction for these respondents. On the overall, it is clear that the type of communication practiced in an organization influences the job satisfaction of support staff. Since job satisfaction influences their performance, it is suggested that more research on the effects of communication on job satisfaction of support staff are conducted. Keywords: organizational communication, job satisfaction, employees, public, privat

PERKAITAN PERSEPSI TERHADAP ORGANISASI DENGAN KEPUASAN KERJA DALAM KALANGAN GURU PENOLONG KANAN SEKOLAH MENENGAH NEGERI MELAKA (THE RELATIONSHIP BETWEEN PERCEPTION TOWARDS ORGANIZATION AND JOB SATISFACTION AMONG SENIOR ASSISTANTS OF SECONDARY SCHOOLS IN M

Kajian ini adalah bertujuan untuk mengenal pasti tahap kepuasan kerja dan perkaitannya dengan persepsi terhadap organisasi dalam kalangan Guru Penolong Kanan (GPK) sekolah menengah negeri Melaka. Objektif khusus kajian ini adalah untuk mengetahui perkaitan antara persepsi terhadap polisi organisasi, beban tugas dan kemudahan di tempat kerja dengan kepuasan kerja dewasa ini. Satu set soal selidik dugunakan untuk mengukur aspek-aspek persepsi kepuasan kerja responden yang terdiri daripada 104 orang GPK daripada 57 sekolah menengah di Melaka. Penemuan kajian menunjukkan majoriti GPK merasa puas dengan kerjaya mereka demi mendaulatkan profesion perguruan. Dapatan kajian menunjukkan faktor-faktor organisasi seperti polisi organisasi, beban tugas dan kemudahan di tempat kerjan mempunyai perkaitan signifikan pada tahap kebarangkalian 0.05 dengan kepuasan kerja dalam kalangan GPK. Berdasarkan penemuan kajian, antara cadangan yang dapat dilaksanakan oleh pihak Jabatan Pelajaran dan Kementerian Pelajaran Malaysia ialah memberikan penjelasan terhadap polisi organisasi kepada semua GPK dan berusaha untuk memperlengkap pelbagai kemudahan di tempat kerja agar mampu bersaing dalam menjana pembangunan modal insan.Kata Kunci: persepsi, kepuasan kerja, guru penolong kanan ABSTRACT (THE RELATIONSHIP BETWEEN PERCEPTION TOWARDS ORGANIZATION AND JOB SATISFACTION AMONG SENIOR ASSISTANTS OF SECONDARY SCHOOLS IN MELAKA ) This study aims to identify the level of job satisfaction and its relevance with the perception towards the organization among the senior secondary teachers (GPK) in secondary schools, Melaka. The specific objective of this study is to determine the relationship between perceptions towards organizational policy, task load, and workplace facility with job satisfaction today. A set of questionnaires was used to measure aspects of job satisfaction consisting of 104 GPK from 57 secondary schools in Melaka. The findings show that majority of GPK are satisfied with their careers to serve the teaching profession. The findings revealed that organizational factors such as organizational policy, task load and facility at the workplace have significant correlation at probability level of 0.05 with job satisfaction among GPK. Based on the findings of the study, some ideas that can be implemented by the Education Department and the Ministry of Education Malaysia are to provide clarification on organizational policy to all GPK and enhance the facility at the workplace in order to compete in generating human capital development.Keywords: perception, job satisfaction, senior assistant teache