Computer-Mediated Communication in the Age of Communication Visibility

This article argues that a distinctive aspect of computer-mediated communication (CMC) is the way it can make communication visible to others in ways that were previously impractical. We propose a theory of communication visibility that recognizes its multidimensional nature: resulting from activities that make communication visible, efforts by actors to see communication, and a sociomaterial context that influences possibilities for visibility. The different dimensions of communication visibility are explored as they relate to possibilities for action with CMC, and the ability of third-parties to view communication between others. Centering communication visibility in the study of CMC compels scholars to ask new questions regarding the interdependence of active, strategic efforts to make communication more or less visible to others, and the ways in which communication is assessed by observers. To facilitate ongoing research we offer an agenda for incorporating communication visibility into the study of contemporary and future forms of CMC

Neonatal presentation of ventricular tachycardia and a Reye-like syndrome episode associated with disturbed mitochondrial energy metabolism

BACKGROUND: Hyperammonemia, hypoglycemia, hepatopathy, and ventricular tachycardia are common presenting features of carnitine-acylcarnitine translocase deficiency (Mendelian Inheritance in Man database: *212138), a mitochondrial fatty acid oxidation disorder with a lethal prognosis. These features have not been identified as the presenting features of mitochondrial cytopathy in the neonatal period. CASE PRESENTATION: We describe an atypical presentation of mitochondrial cytopathy in a 2 day-old neonate. She presented with a Reye-like syndrome episode, premature ventricular contractions and ventricular tachycardia. Initial laboratory evaluation exhibited a large amount of 3-methylglutaconic acid on urine organic acid analysis, mild orotic aciduria and a nonspecific abnormal acylcarnitine profile. The evaluation for carnitine-acylcarnitine translocase deficiency and other fatty acid oxidation disorders was negative. The patient later developed a hypertrophic cardiomyopathy and continued to be affected by recurrent Reye-like syndrome episodes triggered by infections. A muscle biopsy exhibited signs of a mitochondrial cytopathy. During the course of her disease, her Reye-like syndrome episodes have subsided; however, cardiomyopathy has persisted along with fatigue and exercise intolerance. CONCLUSIONS: This case illustrates that, in the neonatal period, hyperammonemia and ventricular tachycardia may be the presenting features of a lethal carnitine-acylcarnitine translocase deficiency or of a mitochondrial cytopathy, associated with a milder clinical course. This association broadens the spectrum of presenting phenotypes observed in patients with disturbed mitochondrial energy metabolism. Also, the presence of 3-methylglutaconic aciduria suggests mitochondrial dysfunction and mild orotic aciduria could potentially be used as a marker of mitochondrial disease

An analysis of fear factors predicting enterprise social media use in an era of communication visibility

Purpose The benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication visible to others. Without the participation of workers, enterprise social media have limited value. This study develops a framework to assess what deters and drives employees' use of enterprise social media. Design/methodology/approach Data were collected from 753 employees of a global company using an online survey. The response rate was 24.5%. The authors used structural equation modeling to test the hypothesized framework. Findings The results show that various fears by workers may deter or motivate enterprise social media use. This offers an alternative viewpoint for examining the consequences of communication visibility in organizations. Specifically, the findings demonstrate that the fear of accountability and the fear of losing uniqueness reduce enterprise social media use through increased codification efforts. The fear of missing out is directly and positively related to collecting behaviors on enterprise social media. Research limitations/implications Expectations about participation in visible organizational communication environments are rising. However, as individuals may experience anxiety in such settings, the authors need to direct more analytical focus to the ways individuals manage communication visibility in organizing contexts and develop a deeper understanding of the consequences of fear in workplace communication. Originality/value The analysis recognizes that fear can play a key role in deterring or motivating workers' specific choices in navigating the challenges that occur when technology can make communication broadly visible. This study uses theorizing on communication visibility to bring together different fear mechanisms to predict enterprise social media use.yrityksetpeerReviewe

Staying connected and feeling less exhausted : The autonomy benefits of after‐hour connectivity

This study investigates the longitudinal relationship between after-hour connectivity, autonomy and exhaustion. In doing so, we seek to illuminate the role of individuals' connectivity to work in relation to their autonomy and well-being. We juxtapose different effective directions of the relationship between connectivity and autonomy to shed light on whether and how connectivity and autonomy are related to employees' well-being. This is important because research has both often problematized after-hour connectivity and suggested that connectivity is an inherent feature of contemporary workplaces that may benefit employees. In this study, we hypothesize that after-hour connectivity increases autonomy and that the autonomy to work anywhere and anytime leads to working everywhere all the time, thus increasing after-hour connectivity. We further shed light on whether this behaviour has negative consequences for employees' well-being or not. The three-wave survey study (N = 192) demonstrates that after-hour connectivity may operate as a resource that potentially empowers employees (increases autonomy). The freedom to work anytime, anywhere, does not itself increase after-hour connectivity. Notably, we demonstrate that connectivity is negatively related to emotional exhaustion, through increased autonomy.peerReviewe

Algorithmic management of crowdworkers: Implications for workers’ identity, belonging, and meaningfulness of work

Online labor platforms function as meta-organizations, blending elements of an open market and hierarchical structure by algorithmically governing goals and objectives. This study investigates how this algorithmic management approach influences the perceived meaningfulness of work among crowdworkers, with a particular focus on its effects through identity and belonging. Drawing on survey data collected from 1291 crowdworkers, our findings highlight that algorithmic control and algorithmic matching are differently associated with the meaningfulness of work. Algorithmic control, characterized by directive oversight, exhibits a negative association with perceived meaningfulness. In contrast, algorithmic matching, which pairs workers with online tasks, fosters a positive perception of meaningfulness. We demonstrate that these associations are (partially) mediated by identity and belonging mechanisms. Specifically, we demonstrate that crowdworkers tend to selforganize support and social confirmation using online communities, which provides a sense of meaningfulness. This research advances our understanding of the experiences of crowdworkers within online labor platforms, shedding light on the multifaceted implications of algorithmic management. It emphasizes the importance of fostering supportive and communicative environments in work settings characterized by algorithmic governance mechanisms.peerReviewe

Examining the Implications of Negativity Perceptions for Enterprise Social Media Use

Many organizations fail to optimally benefit from voluntary communication and collaboration tools – e.g. enterprise social media (ESM) – where use depends on workers’ discretionary behaviors. This study explores how ESM use is informed by employees’ perceptions of the content these media convey. Specifically, this paper reports on a survey study (N = 619) to examine the relationship between negativity perceptions and ESM use, through pro-sharing norms and knowledge-sharing intentions. The findings indicate that negativity perceptions of online communication are met with avoidance responses by organizational members and are associated with low platform usage. This relationship is partially mediated by pro-sharing norms and knowledge-sharing intentions, such that negativity perceptions undermine pro-sharing norms and lower knowledge-sharing intention, ultimately reducing ESM use. The findings highlight a potential difference in the underlying psychological mechanisms related to negative media content in organizational environments compared to public and mass media environments. This study integrates media selection literature and media psychology perspectives to study technology adoption and expands our understanding of the potential barriers and drivers of platform use in organizational contexts.peerReviewe

Examining the longitudinal relationship between visibility and persistence on stress and technology-assisted supplemental work

This study examines the longitudinal relationship between two affordances of organizational information and communication technologies (ICTs)—that is, visibility and persistence—and individuals’ subjective stress and technology-assisted supplemental work (TASW). We propose that visibility and persistence associated with organizational ICTs are often more aptly construed as probabilities for action, rather than merely possibilities for action. The hypotheses are tested using latent change structural equation modeling drawing on two-wave survey data from 437 employees of a global industrial logistics company headquartered in a Nordic country. The findings highlight that visibility is associated with increases in TASW, but not in subjective stress, while persistence is associated with decreases in TASW and subjective stress. We suggest that visibility may pressure workers into extending their workdays, while persistence may operate as an important resource for employees reducing subjective TASW and stress as well as intra-individual changes in TASW and stress over time.peerReviewe

A tool and a tyrant: Social media and well-being in organizational contexts

Social media technologies have the potential to be helpful and harmful to employees. We seek to move beyond this broad dichotomy by providing a concise review of current research on the relationship between social media use in organizational contexts and employee well-being. Our review comprises 51 articles which are grouped by theoretical focus: personal behavior theories, social behavior theories, and communication theories. The review illustrates that the negative implications of social media use can be ascribed to excessive usage patterns, the context, and personal circumstances of use. Alternatively, the positive implications of social media relate to the ways in which these technologies satisfy personal needs. The findings help contextualize the negative and positive implications of social media use for employee well-being

Motivations to use multifunctional public goods in organizations:using agent-based modeling to explore differential uses of enterprise social media

This work conceptualizes enterprise social media (ESM) as a multifunctional public good that both supports communication that connects users directly and allows users to contribute or access communal information. We show how differing motivations to use an ESM - connective or communal goals - interact with individuals' perceptions of activity on a platform, and the consequences this has for individual participation decisions and the viability of the digital space. We begin with a case study of the adoption of an ESM platform within a single organization. We then apply findings from this case study, combined with broader theories of technology adoption, to create agent-based simulations. We show that the connective and communal aspects of an ESM complement each other and can spur adoption; we also identify the importance of information decay as a variable influencing collective adoption. We end with a discussion of the theoretical and practical implications of our results.</p