2,637 research outputs found
How to promote informal learning in the workplace? The need for incremental design methods
Informal Learning in the Workplace (ILW) is ensured by the everyday work
activities in which workers are engaged. It accounts for over 75 per cent of
learning in the workplace. Enterprise Social Media (ESM) are increasingly used
as informal learning environments. According to the results of an
implementation we have conducted in real context, we show that ESM are
appropriate to promote ILW. Nevertheless, social aspects must be reconsidered
to address users' needs regarding content and access, quality information
indicators, moderation and control
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