Documentación de la Norma ISO-9001:2008 y la NTCGP-1000:2009 en el hospital San Rafael del municipio de Pueblo Rico

La calidad es un concepto que tiene múltiples significados, ya que depende de la percepción que tienen los clientes de un producto ó servicio; por tal motivo, es una fijación mental del consumidor que asume conformidad con dicho producto o servicio y la capacidad del mismo para satisfacer sus necesidades. Es por ello que en la actualidad las organizaciones utilizan los Sistemas de Gestión de Calidad para satisfacer las necesidades y requerimientos de sus clientes, además de superar sus expectativas con el fin de fidelizarlos y ofrecer garantías de los productos o servicios ofrecidos. Por tal motivo, éste proyecto tiene como fin documentar un Sistema de Gestión de Calidad en el E.S.E Hospital San Rafael del municipio de Pueblo Rico basados en los lineamientos de la norma ISO 9001:2008 y NTGP 1000, cumpliendo con todos sus requisitos a través de la documentación de los siguientes elementos: 4. Sistema de Gestión de la Calidad, 5. Responsabilidad de la Dirección, 6. Gestión de los Recursos, 7. Realización del Producto, 8. Medición, análisis y mejora. Adicionalmente, con este proyecto se busca impulsar el mejoramiento en el diseño, desarrollo, instalación y servicio que ofrece el Hospital a sus usuarios. A su vez, busca que cada uno de sus colaboradores se comprometan con la cultura de la calidad para proporcionar un servicio que responda a las necesidades y expectativas de los clientes y permita que la organización sea más efectiva en el desarrollo de sus actividades a través de la mejora continua en cada uno de sus procesos.Quality is a concept that has multiple meanings, as it depends on the customers' perception of a product or service, for this reason, is a consumer mind-set that assumes under that product or service and the ability of it to meet their needs. That is why organizations currently using Quality Management Systems to meet the needs and requirements of its customers and to exceed their expectations in order to retain them and provide assurance of the products or services offered. Therefore, The target of this project is to document a Quality Management System in the E.S.E. Hospital San Rafael in the municipality of Pueblo Rico, based on the guidelines of ISO 9001:2008 and NTGP 1000, keeping all their requirements through documentation of the following elements: 4. System Quality Management, 5. Management Responsibility, 6. Resource Management, 7. Product Realization, 8. Measurement, analysis and improvement. Additionally, this project seeks to promote improvements in the design, development, installation and service provided by the hospital to its users. In turn, find that each of its employees are committed to a culture of quality to provide a service that meets the needs and expectations of customers and allow the organization more effective in carrying out its activities through continuous improvement in each of its processes

Mujeres mayores: Estudio sobre sus necesidades, contribuciones al desarrollo y participación social

Tesis doctoral inédita leída en la Universidad Autónoma de Madrid, Facultad de Filosofía y Letras, Departamento de Antropología Social y Pensamiento Filosófico. Fecha de lectura: 14-12-201

Historical Conflict and Gender Disparities

This paper establishes the detrimental effect of historical conflict on contemporary gender disparities. Such effects appear to be absent when focusing on female labor participation, revealing that long-run determinants of women’s positioning do not opperate solely through labor outcomes. Further, a historical compilation of Mexican conflicts was digitized and geo-referenced to establish the persistence of such results at a subnational level. Causal estimates are achieved at this level by exploiting exogenous changes introduced by the Columbian exchange and by long-run reductions in precipitation. Finally, the document examines gender views of US respondents and of second-generation migrants in Europe to show that culture constiutes a mechanism through which gender biases emerge and consolidate

Social Cohesion and Carbon Emissions

This paper demonstrates that population diversity and its adverse effect on social cohesion have a robust, causal, positive effect on the carbon emissions of sufficiently rich economies. An examination of geocoded data on emissions from fossil fuels reveals that such results holds at a subnational level as well. The documented effect of diversity operates through its impact on mistrust and on heterogeneity in preferences, which suggests a social dimension that must be contemplated when setting a strategy to curb human’s carbon footprint

Financial Thought as a Shield: Bogotá’s Stock Exchange and the Financial Ideas during its Foundation and Consolidation

The document uses a historical approach to unveil the political nature of financial ideas generated by functionaries of Bogotá’s Stock Exchange in the years following its foundation. Particularly, it demonstrates how these ideas constituted interpretations that aimed at the consolidation of the entity in a dynamic historical and economic context that posed varying challenges to the institution. The interpretative discourse produced and transmitted by said Stock Exchange constituted an adaptive mechanism, which gradually refined so as to placate both existing and emerging social concerns regarding the role and the effects of an entity of the like

Historical Conflict and Gender Disparities

This paper establishes the detrimental effect of historical conflict on contemporary gender disparities. Such effects appear to be absent when focusing on female labor participation, revealing that long-run determinants of women’s positioning do not opperate solely through labor outcomes. Further, a historical compilation of Mexican conflicts was digitized and geo-referenced to establish the persistence of such results at a subnational level. Causal estimates are achieved at this level by exploiting exogenous changes introduced by the Columbian exchange and by long-run reductions in precipitation. Finally, the document examines gender views of US respondents and of second-generation migrants in Europe to show that culture constiutes a mechanism through which gender biases emerge and consolidate

Modular Software Process Simulation Models Through Metamodeling

In this paper we present the main concepts and principles of a multilevel architecture to help in the development of modularized and reusable software process models under the System Dynamics approach. The conceptual ideas of the multilevel architecture have been formalized using UML as a notation. Metamodeling is used to support the process of abstract modules development. The architecture proposed is also based on ISO’s Information Resource Dictionary System. The principles of the architecture and overall guide to develop software process simulation models are described in this work.Ministerio de Ciencia y Tecnología TIN2004-06689-C03-0

Estudio etnográfico sobre el envejecer de las mujeres mayores desde una perspectiva de género y de curso vital

Todavía hoy existe escasa bibliografía que estudie el envejecimiento y la vejez desde una perspectiva de género. Y muchos de los estudios que sí la han aplicado, resaltan las vulnerabilidades de las mujeres mayores, invisibilizando sus potencialidades y su diversidad. Este trabajo trata de superar esta carencia. El objeto de esta investigación es el envejecer de las mujeres mayores, a través de un estudio etnográfico en las disciplinas de la geroantropología1 y la gerontología feminista mediante: grupos de discusión con mujeres, observación participante en diversos contextos, así como entrevistas a personas expertas y presidentas de asociaciones de mujeres. Este trabajo evidencia cómo los roles de género desempeñados por las participantes en sus cursos vitales han condicionado de manera negativa su situación en la vejez (análisis macro). Al mismo tiempo, se destaca la diversidad que existe entre ellas al analizar sus diferentes trayectorias y experiencias personales (análisis micro). Tres cuestiones son destacables: las desventajas estructurales que las mujeres mayores experimentan frente a los hombres en la vejez, su contribución al desarrollo socioeconómico mediante la provisión de cuidados que prestan en sus familias, y cómo redefinen su proyecto personal a través de la participación social y el ejercicio de una ciudadanía activa

Social Cohesion and Carbon Emissions

This paper demonstrates that population diversity and its adverse effect on social cohesion have a robust, causal, positive effect on the carbon emissions of sufficiently rich economies. An examination of geocoded data on emissions from fossil fuels reveals that such results holds at a subnational level as well. The documented effect of diversity operates through its impact on mistrust and on heterogeneity in preferences, which suggests a social dimension that must be contemplated when setting a strategy to curb human’s carbon footprint