Environmental Learning Factors and Employee Performance

The aim of this study is to investigate the employee’s perception of environment learning transfer factors toward employee performance in Sabah hotel industry. This study employed quantitative approach and using the self-administered questionnaires through the survey to collect the data from the respondents. The sample size consists of 275 operational employees, especially food and beverage, housekeeping and front office departments. The data were analyzed by using the SmartPLS 2.0 software. The analyses were based on Partial Least Square-Structural Equation Modeling (PLS-SEM) to test the measurement model and structural model. The findings suggested that supervisor support and openness to change have a significant relationship to employee performance. However, feedback and peer support have no significant relationship to employee performance. The research was measuring the work environment in learning transfer factors on employee performance among operational employees in Sabah Hotel Industry, which has not been covered in earlier studie

Personality, interpersonal identification and agent's performance in Multilevel Marketing Industry (MLM): preliminary

Purpose-This paper aims to explore the influence of personality traits on agent's performance in MLM industry based in Malaysia, taking into consideration the mediating role of interpersonal identification. Design/methodology/approach-The Big Five Factors (BFF) of personality traits was used in this paper. Previous research and literature is reviewed to establish current practices and point to gaps to be filled to meet the market needs. This paper proposed a framework with interpersonal identification as a mediating factor of agent's performance. Findings-The Multilevel Marketing (MLM) industry faces challenges in attracting and maintaining agents in their roles. The big five factors alone cannot effectively explain agents. Agent's interpersonal identification can play a significant mediating role in the big five-factor framework in predicting agent's performance. It is important for industry and academia to work collaboratively to educate the general public on the rewards and benefits of working in the MLM industry. Practical implications-Adopting strategies described in this study may contribute to social change by increasing the success rate among multilevel marketers, thus reducing unemployment, and producing a positive effect on the economy. Originality/value-This paper adds value and contributes to the MLM industry and academia, as it represents current research and thought processes from both the academic community and the practitioners (sales managers, executives, supervisors, human resources managers). The proposed framework in this paper helps researcher by providing a tool for systematic evaluation and testing of real empirical situation of agent's performance

Does Person-Organization Fit (P-O Fit) Mediate the Relationship Between Employee Job Satisfaction and Turnover Intention: The Case of Insurance Agents in Malaysia

Turnover intention is becoming a critical issue in most organization. Employees’ are leaving their job due to an alternative job offer with an attractive salary and employment benefits,supportive supervisors and a better work environment. The study examines the relationship between job satisfaction on employee turnover intention as well as the mediating effect of person-organization (P-O) fit among insurance agents in Malaysia. The study adopts a quantitative research methodology by surveying 184 insurance agents in Sabah, Malaysia in 2019. Four hypotheses were tested with validated measures of job satisfaction (pay, supervision and communication), turnover intention and person-organization fit. The study revealed that job satisfaction (pay and supervision) has a significant and negative impact to turnover intention. In addition, job satisfaction (communication in organization) has a significant and positive impact to turnover intention. However, person-organization fit found to be not significantly mediates the relationship. The study suggested that organizations should acknowledge the importance of pay, supervision and communication in organization to improving employees’ motivation and retention in organization. The three elements of job satisfaction could improve and promote harmonious and positive work environment

Faktor-Faktor yang Mempengaruhi Kecenderungan Pelajar dalam Menjalankan Perniagaan Atas Talian

Perniagaan atas talian telah menjadi satu fenomena dalam kalangan peniaga khususnya pada masa kini. Dengan pelbagai aplikasi yang dapat diakses melalui internet, ia menjadikan sesebuah perniagaan itu berkembang secara lebih global. Kelebihan yangada sekarang ini perniagaan dimana ia juga memudahkan pembeli dalam urusan pembelian berbanding membeli secara terus di premis-premis dapat menjimatkan masa pembeli. Justeru itu, para pelajar di institut pengajian tinggi juga tidak ketinggalan dalam menggunakan kelebihan tersebut untuk menjalankan perniagaan atas talian sebagai sumber wang tambahan. Hal ini kerana perniagaan atas talian tidak memerlukan kos yang tinggi untuk diceburi dan tetap boleh dilakukan walaupun pelajar tidak mempunyai premis perniagaan. Oleh itu, kajian ini dijalankan bagi mengenalpasti faktor-faktor yang mempengaruhi pelajar dalam menjalankan perniagaan atas talian. Rekabentuk kajian adalah berbentuk kuantitatif dimana instrumen kajian menggunakan soal selidik dengan skala Likert 5 mata. Soal selidik telah diedarkan secara atas talian (online survey) melalui Google Forms kepada responden. Responden kajian melibatkan 114 orang pelajar program keusahawanan di Fakulti Perniagaan, Ekonomi dan Perakaunan, Universiti Malaysia Sabah. Data dianalisis dengan menggunakan perisian Statistical Package for Social Science (SPSS) versi 21.0. Kecenderungan pelajar dalam menjalankan perniagaan atas talian ini diukur berdasarkan tiga faktor iaitu sumber dorongan, kemudahan teknologi dan kecenderungan personal. Dapatan kajian menunjukkan bahawa nilai min bagi ketiga-tiga faktor tersebut berada pada tahap tinggi. Justeru itu, dapat disimpulkan bahawa sumber dorongan, kemudahan teknologi dan kecenderungan personal mempengaruhi pelajar untuk cenderung menjalankan perniagaan atas talian

The impact of perceived organizational support and psychological capital on turnover intention: Based on the survey of teachers in Guangxi private colleges and universities

Based on the Social Identity Theory and Social Exchange Theory, the paper explores the influence mechanism of perceived organizational support, psychological capital and turnover intention among teachers in Guangxi private colleges and universities. The mediating role of psychological capital in the relationship between perceived organizational behavior and turnover intention is further studied. Then, the theoretical model is constructed and a questionnaire survey is conducted among 600 teachers in Guangxi private colleges and universities. AMOS and SPSS22.0 were used for correlation analysis and regression analysis of the data. The results show that the teachers’ perceived organizational support, psychological capital and its dimensions have significant negative correlation with the turnover intention. However, the resilience (the fourth dimension of psychological capital) has no significant relationship with turnover intention. Moreover, psychological capital plays a mediating role in the relationship between perceived organizational support and turnover intention, but the resilience dimension does not show the expected relationship

Persepsi Pelajar Terhadap Pendidikan Keusahawanan: Kajian Terhadap Pelajar Program Keusahawanan

Faktor kesukaran mendapatkan pekerjaan dalam kalangan graduan merupakan satu permasalahan pada masa kini. Saban tahun, masalah pengangguran ini telah menjadi satu isu yang kritikal kepada negara dengan peningkatan jumlah graduan yang tidak mendapat pekerjaan selepas menamatkan pengajian. Justeru itu, pengenalan kepada pendidikan keusahawanan di universiti Malaysia telah dilakukan oleh kerajaan untuk mendedahkan pelajar kepada peluang kerjaya dalam perniagaan sekaligus mengurangkan masalah pengangguran di negara ini. Oleh itu, kajian ini dijalankan untuk mengkaji persepsi pelajar terhadap pendidikan keusahawanan dalam membentuk niat keusahawanan. Persepsi pelajar terhadap pendidikan keusahawanan ini diukur berdasarkan tiga pembolehubah iaitu kurikulum keusahawanan, kaedah pengajaran dan peranan universiti. Rekabentuk kajian adalah berbentuk kajian tinjauan dimana data dikumpul melalui pengedaran borang soal selidik. Borang soal selidik yang diedar adalah berbentuk soalan tertutup dengan skala Likert 5 mata. Seramai 114 orang pelajar yang mengambil bidang Ijazah Sarjana Muda Perniagaan (Keusahawanan) telah dipilih menerusi kaedah persampelan bertujuan. Data kajian dianalisis dengan menggunakan perisian Statistical Package for Social Science (SPSS) versi 23.0. Dapatan kajian menunjukkan bahawa kurikulum keusahawanan dan kaedah pengajaran menunjukkan hubungan yang signifikan terhadap niat keusahawanan. Namun, bagi pembolehubah peranan universiti pula menunjukkan sebaliknya iaitu tidak mempunyai hubungan yang signifikan terhadap niat keusahawanan. Secara kesimpulannya, kurikulum dalam pendidikan keusahawanan dan kaedah pengajaran oleh pensyarah dapat membantu meningkatkan niat pelajar untuk menceburi bidang keusahawanan

Personality and the agent’s performance in multilevel marketing mediated by interpersonal identification

This paper aims to explore the influence of personality traits on the agent’s performance in the MLM industry based in Malaysia, taking into consideration the mediating role of interpersonal identification. Method or approach used is the Big Five Factors (BFF) of personality traits used in this paper. Previous research and literature reviewed to establish current practices and point to gaps to be filled with meeting the market needs. This paper proposed an interpersonal identification as a mediating factor of the agent’s performance. Findings of this study are the Multilevel Marketing (MLM) industry faces challenges in attracting and maintaining agents in their roles. The big five factors alone cannot adequately explain agents. The agent’s interpersonal identification can play a significant mediating role in the big five-factor framework in predicting the agent’s performance. Industry and academia need to work collaboratively to educate the general public on the rewards and benefits of working in the MLM industry. As a practical implication, adopting strategies described in this study may contribute to social change by increasing the success rate among multilevel marketers, thus reducing unemployment, and producing a positive effect on the economy. This paper adds value and contributes to the MLM industry and academia, as it represents current research and thought processes from both the academic community and the practitioners (sales managers, executives, supervisors, human resources managers). The proposed framework in this paper helps the researcher by providing a tool for systematic evaluation and testing of the real empirical situation of the agent’s performance

An analysis of search strategies for EPC online matching platforms

Energy Performance Contracting (EPC) is a mechanism which is widely used in energy conservation project. The low matching efficiency between ESCO and EU limits the performance of the EPC market which is an urgent problem. Solving this problem can significantly improve the efficiency of energy saving industry. It is of great significance to environmental protection. Online matching platforms can significantly improve the search efficiency in the matching process which is important in improving the performance of EPC market. This paper analysis the interplay between ESCO, EU and the online matching platform, using game theoretic models. We examine whether the online matching platform should target both H-type and L-type match-seekers or an exclusive H-type match-seekers group and how the platform should price the search services. Our research provides meaningful insights for online matching platform about the relationship between the matching effectiveness and search fee, guidelines for the pricing and positioning search service. Furthermore, we find that the price of platforms for search service can impact the decisions of each match-seekers which in turn affect the performance of the hole EPC market. Results from this study provide basic guides to develop EPC online matching platform

Organizational learning as a contributor to work performance in Airlines Industry, Malaysia

To investigate the relationship between organizational learning and work performance among employees in the Airlines Industry of Malaysia. Quantitative research reveals 194 employees in Malaysia's Airline Industry. Purposive sampling was used to collect data, and SPSS 26.0 and SmartPLS 3.0 were used to analyze the results. 1. There is a significant relationship between organizational learning and task performance with β=0.696, t=9.857, and p<0.05, 2. There is a significant relationship between organizational learning and contextual performance with β=0.776, t=11.902, and p<0.05. The study sample includes employees from MAB, AirAsia, Firefly, and Malindo Air. The study's research methodology can guide an academician interest in discovering knowledge in similar areas, such as the Airlines Industry. The study's findings will help organizations improve their ability to alter and learn to improve their performance. It will also assist the organization in better understanding organizational learning that should be implemented in the organization. The outcome will help the organization become a baseline or a set of guidelines for future organizational learning strategies. The paper establishes a link between organizational learning and work performance in the Malaysia Airlines industry. It will assist top management in developing their strategic plans and policies, particularly in training and development

Conscientiousness, person supervisor fit and organisational citizenship behaviour

Organisational Citizenship Behaviour (OCB) has become an on-going important aspect in Human Resource Management. OCB is essential in improving organisations in terms of performance and productivity. The objectives of this study are two-fold: (1) to investigate the relationship among conscientiousness and organisational citizenship behaviour, and (2) to investigate the relationship among person supervisor fit and organisational citizenship behaviour. With this study, the negative outcomes of OCB can be reduced while enhancing the better outcomes of OCB. This study was applied among the employees in the finance and insurance industry in Kota Kinabalu, Sabah, Malaysia with a sample of 185. The participants were chosen in a purposive sampling method to ensure they are working in the relevant industry. A mono design that is a quantitative method was applied through google form questionnaires. This study is being formulated at a theoretical level and tested at an empirical level with SPSS 27 and SmartPLS 3.0. This study revealed that both conscientiousness and person-supervisor fit have positive effects on organisational citizenship behaviour. This study recommended that the Ministry of Finance should focus on the enhancement of organisational citizenship behaviour with the relation of personality and the fit between an employee and a supervisor