Maori workers in the IT industry: Challenges and barriers

The influence of technology on our modern workforce is significant and has been instrumental in job creation. One group who have not benefitted are Māori in Aotearoa New Zealand. With very few Māori employed in the IT sector, the benefits to Māori from the increased opportunities are still to be realised. The dominant narrative is that Māori are underachieving; that Māori will want to participate if they acquire technical skills or see the benefits of working in IT. The aim of this study is to push past this narrative and explore through the eyes of Māori IT workers why so few Māori work in IT. Seeking answers, I travelled throughout Aotearoa New Zealand to kōrero with Māori IT workers. A newly developed approach called Kaupapa Tika was used to gather, analyse, and understand their experiences. A key finding of this research is that for Māori IT workers, there were a core set of enacted values irrespective of connection to te ao Māori. They used these values to determine what was valued by other people, and based on harmonies and dissonances, if they could thrive in that environment. The dissonances present significant challenges for Māori IT workers and provide insights on the work required to support and encourage them

The Social Influence of Technology to Support Physical Activity: A case study

Despite the proven health benefits of physical activity, only 48% of adults in New Zealand are physically active. There are many factors influencing individuals to be active. One of them is social influence, i.e., the effects others have on an individual\u27s behaviour. Persuasive Technology is a relatively new research field, which explores how technology can influence the behaviour of its users. The purpose of this study is to investigate how technology can exert social influence to motivate and support physical activity. This paper presents a case study of a wellbeing initiative in a healthcare organization. The findings identify system requirements and social influence factors users perceive as essential in a system sup-porting the initiative. Four themes were identified as shaping the physical activity outcome of partici-pants: personal attributes, organisation, technology features and persuasive technology aspects. The results demonstrate that the persuasive elements in the form of social comparison, feedback, infor-mation/ advice and recognition motivate participants, but technology can be persuasive only in com-bination with the other factors. A model for the design of Persuasive Technologies is proposed for the design of a system to support the health initiative considered the case

An Integrated Perspective on Factors Influencing Online Health-Information Seeking Behaviours

Today medical practice has turned to the development of online health systems and models aimed at helping people to become more independent in managing their well-being and care. Health-information seeking is a key aspect of these new models of engagement, yet studies show there is a decline in health-seeking behaviour (HISB). Focusing on online channels, this research-in-progress paper brings together theoretical insights from the Health Belief Model, the Theory of Reasoned Action and prior work on information channel characteristics to identify key drivers of online health-information seeking. The paper reports the preliminary results of model assessment using data collected from 94 respondents. The results contribute to current understanding of what motivates online HISB and the relative importance of these factors in motivating seeking behaviour

KM value creation : evidence from a case

One of the fundamental knowledge management questions is how organizations can use their knowledge to create value. There is general agreement that knowledge management should add value. It is not clear, however, what value means in the context of knowledge management and how it is created. This fundamental question is complex as value has different meanings to different people. Understanding value in the context of KM will lead to better understanding of the potential sources of value creation from knowledge management and better management of knowledge assets. It will inform the measurement of knowledge and its impacts on organizations. It will lead to recognition of the contribution of knowledge assets to organizational success.This paper provides a review of prior research on value creation and how this can improve the understanding of value in the context of knowledge management. Based on this review it poses questions to explore value creation in the context of knowledge management. It then reports on preliminary analysis of a case study of a process-based knowledge management system and the expressions of value, value creating actions and value capture as perceived by different stakeholders.<br /

Emergency Notification on Mobile Devices – A Trade-off between Protection Motivation and Privacy Concern

Traditional design methods, based on analytical rationale, often cannot address upcoming challenges e.g., related to the digital business transformation in volatile environments. Analytical rationale assumes a particular result and provides the methods and tools for achieving it. Nowadays, however, the result of a business transformation is often not precisely known nor the ways and means to achieve it. As a result, methods and tools are required that foster creativity while allowing customization to specific requirements or stakeholder needs. This paper proposes customized design thinking processes, realized with a conceptual modelling approach. The approach supports creativity in transformative business design. It shows how numerous design thinking tools can be integrated into a single conceptual modelling approach - supported by a modelling platform. The platform facilitates efficient and flexible design of novel business solutions. The created models moreover serve as a formalized knowledge base that enables knowledge processing and reuse

Understanding the Impact of Extrinsic and Intrinsic Motivation on Knowledge Sharing

Organisations invest heavily in knowledge management technologies and initiatives which are entirely dependent on the willingness of employees to share their knowledge. Educational and reward programs need to be informed by an understanding of what motivates people to share their knowledge at work. Prior research based on motivational theories suggests the importance of intrinsic and extrinsic motivators to encourage voluntary pro-social behaviours such as knowledge sharing. However, the literature on motivation in the context of knowledge sharing is still emerging and fragmented. This research-in-progress paper therefore proposes an integrated model that brings together theoretical insights from motivational research to explain the influence of key intrinsic and extrinsic motivators on knowledge sharing. Then the paper reports the results of the assessment of the model based on data collected across 8 organisations in New Zealand. The preliminary discussion of the results contributes to the understanding of motivational factors influencing attitude and intention to share knowledge and their relative importance

Drivers of Personal Health Information Privacy Concerns among Individuals in Developing Countries: A Conceptual Model

In recent years, there has been increased use of electronic healthcare (e-health) in developing countries. E-health can contribute immensely to addressing the myriad of health challenges facing these countries (e.g., extending geographic access to care, improving management of health information). The emergence of e-health, however, has raised individuals’ concerns about personal health information (PHI) privacy, being often identified as a key barrier to the successful implementation of e-health. To ensure the sustained growth and development of e-health in developing countries it is important to understand and respond appropriately to individuals’ concerns regarding the electronic storage, use and communication of PHI as well as the factors driving these concerns. This paper reports on a study which seeks to address the above research problem by developing and examining a model of key determinants of individual PHI privacy concerns in developing countries. More specifically, the study examines a model of the impacts of individual characteristics such as gender, individual experiences such as computer experience, and individual beliefs such as trust in e-health systems and trust in health services providers, on PHI privacy concerns. A survey study which tests the proposed model in the healthcare setting of Ghana, a Sub-Saharan African nation, is outlined. Implications for research and practice are also discussed

The Digitization of Healthcare: Understanding Personal Health Information Disclosure by Consumers in Developing Countries - An Extended Privacy Calculus Perspective

Conducting Design Science Research (DSR) has many risks. Extant literature, such as the Risk Management Framework for Design Science Research (RMF4DSR), provides advice for identifying risks, but provides few suggestions for specific treatments for the kinds of risks that potentially plague DSR. This paper analyses known DSR risks from RMF4DSR, augments them with other risks identified, and develops a purposeful artefact (TRiDS: Treatments for Risks in Design Science), which provides 46 specific suggestions for treating known risks in DSR. The treatments identified are classified into 13 different categories and reference is made to relevant literature for guiding the application of each treatment. The treatment suggestions and guidance serve as a supplement to existing frameworks and methods for risk identification and management in DSR

Do Individuals in Developing Countries Care about Personal Health Information Privacy? An Empirical Investigation

As developing countries migrate to electronic healthcare (e-health) systems, emerging case studies suggest concerns are being raised about the privacy and security of personal health information (PHI) (e.g., Bedeley & Palvia, 2014; Willyard, 2010). However, there is lack of consideration of PHI privacy in the development of e-health systems in these countries as developers and policy makers assume that individuals are in greater need of healthcare and may not care about issues such as privacy (Policy Engagement Network [PEN], 2010). To better understand these assumptions and concerns individuals may have about the digitization of their PHI, this study examined individuals’ privacy concerns regarding the use of electronic health record (EHR) systems by hospitals for storing and managing PHI. A survey was conducted on a sample of 276 individuals in Ghana, a Sub-Saharan African country. We analysed the dataset using t-test and analysis of variance (ANOVA). Contradicting the assumption underlying e-health systems development, the results demonstrated that whilst individuals are less concerned about the collection of their PHI by hospitals, they are highly concerned about unauthorised secondary use, errors, and unauthorize access regarding their PHI stored in EHR systems. These concerns are especially greater for individuals with high computer experience and those who are extremely concerned about their health. Furthermore, compared with women and older individuals (35 years or older), men and younger individuals (aged 18-24) are more concerned about the collection of their PHI by hospitals. Implications for research and practice are discussed

Understanding the Impact of Perceived Negative Consequences on Personal Health Information Disclosure: The Case of Ghana

In developing countries increased investments in electronic health record (EHR) systems are fueling efforts to digitize personal health information (PHI). However, in countries where widespread diseases such as HIV/AIDS are heavily stigmatized, people may not want to disclose their health information fearing that digitization may lead to privacy loss and negative consequences should unintended others know about their infection. Drawing on the privacy calculus, this study will use a scenario-based survey approach to examine the impacts of particular negative consequences (i.e. emotional, economic, social consequences) alongside trust and privacy concerns on individuals’ PHI disclosure decisions in digitized settings. The results are expected to provide insights into the impact of negative consequences and yield recommendations to practice on addressing such concerns about the privacy management of people’s PH