2 research outputs found

    People with Diverse Talents: Arts-Based Research Involving Persons with Disabilities using Ricky Curry’s Workshop Approach

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    Since Persons with Disabilities (PWD) encounters countless challenges such as distinct protection risks which include high risk of violence, exploitation, abuse, and high levels of stigma, the researchers made a documentation of the whole process of their study which consists of workshops, rehearsals, and interviews that were intended for people with disabilities. It aims to give an overview of the experiences of the participants throughout the study. This is to empower disabled people to boost their self-confidence and self-esteem, and to be involved in the community. The researchers gathered four participants to undergo workshops using Ricky Curry’s workshop approach which includes mime, acting, and improvisation workshops, Aside from that, participants use a chair to be an equalizer which is relevant to the online setup as theatre transforms due to the ongoing pandemic. Theatre acting is done while sitting down in front of the camera and laptop. After that, participants go through rehearsals since they will be staging a monologue as well as interviews to know the impact of the process of this study on them. These processes were documented and will be showcased on the different social media platforms to show the Person with Disabilities community that being impaired will not make less of a person. They can still involve themselves in the different community activities and continue doing what they love and their passion. This will also educate the abled community about their struggles and skills and it can raise awareness to eradicate discrimination and the like

    A Study on the level of satisfaction among the consumers of easycall

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    Customers are the focus of everything we do. (EasyCall-Annual Report 1995). This is one of EasyCall\u27s guiding principles. In this pursuit, the company has adopted the Total Quality Management (TQM) policy which is focused on achieving continuous improvement on the services level and processes that translate into a higher customer satisfaction. The main aim of this study is to determine the perception of EasyCall subscribers towards the company\u27s services in terms of Message Handling Services, Billing and Collection and Front Office. The researchers conducted a survey through quota and judgment sampling with 200 respondents. It was conducted at the Front Office of EasyCally, different malls, and top universities in the Philippines namely De La Salle University (DLSU), Ateneo de Manila (ADMU), and University of the Philippines (UP). The questionnaire was divided into three parts regarding the following areas: first part is on what customers look for in a pager and their demographic profile second part asks about the perception of the respondents on five paging companies in terms of accessibility of paging lines, popularity, fees/rates, efficiency in sending messages, and accuracy of messages sent and the third part is on their level of satisfaction wherein the respondents where asked to choose from excellent, good and needs improvement rating on the different services the three departments offer
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