Process Oriented Dependency Modelling for Service Identification

Part 3: Finance and Service ScienceInternational audienceService-Oriented Architecture (SOA) is important for organisations to achieve dynamic business process and build business agility. One of the first step for service oriented applications implementation is to properly identify a set of fine-grained services. A right service granularity is necessary to satisfy lower coupling and higher cohesion principles for reusable software services. To meet this challenge, a lot of efforts have been attached to support service identification. In this paper, by considering the dependency combined with the idea of graph partition, a service identification method is proposed from the business process’s perspective. The illustration example has shown its promising and it is expected that the proposed service identification method can offer researchers further insight into service granularity analysis

Electronic data safes as an infrastructure for transformational government? A case study

This article introduces and explores the potential of an active electronic data safe (AEDS) serving as an infrastructure to achieve transformational government. An AEDS connects individuals and organizations from the private and the public sector to exchange information items related to business processes following the user-managed access paradigm. To realize the transformational government’s vision of user-centricity, fundamental changes in the service provision and collaboration of public and private sector organizations are needed. Findings of a user study with a prototype of an AEDS are used to identify four barriers for the adoption of an AEDS in the light of transformational government: (1.) offering citizens unfamiliar services having the character of experience-goods; (2.) failing to fulfill common service expectations of the customers; (3.) failing to establish contextual integrity for data sharing, and, (4.) failing to establish and run an AEDS as a multi-sided platform providing an attractive business model

Using enterprise social networks as innovation platforms

Do enterprise social network platforms in an organization make the company more innovative? In theory, through communication, collaboration, and knowledge exchange, innovation ideas can easily be expressed, shared, and discussed with many partners in the organization. Yet, whether this guarantees innovation success remains to be seen. The authors studied how innovation ideas moved--or not--from an enterprise social network platform to regular innovation processes at a large Australian retailer. They found that the success of innovation ideas depends on how easily understandable the idea is on the platform, how long it has been discussed, and how powerful the social network participants are in the organization. These findings inform management strategies for the governance of enterprise social network use and the organizational innovation process