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4 research outputs found
The irresponsibility and ineffectiveness of downsizing
Author
B. Wysocki Jr.
J. Pourdehnad
+10Â more
John Pourdehnad
P. Drucker
R. L. Ackoff
Russell L. Ackoff
T. J. Rakstis
T. Petzinger Jr.
T. R. V. Davis
W. E. Halal
W. E. Halal
W. E. Halal
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
Trends in Small Business Management and Entrepreneurship Education in the United States
Author
Abdnor J.
Ashmore C. M.
+20Â more
Bamford J.
Boberg A. L.
Brady D. L.
Brown P. B.
Coleman B.
Hills G. E.
Hills G. E.
Kuratko D. F.
Miller A.
Porter L. W.
Rakstis T. J.
Solomon G. T.
Solomon G. T.
Solomon G. T.
Solomon G. T.
Vesper K. H.
Vesper K. H.
Vesper K. H.
Wojahn E.
Zeithaml C. P.
Publication venue
'SAGE Publications'
Publication date
Field of study
No full text
Crossref
Relationship Marketing, Customer Satisfaction and Loyalty: A Theoretical and Empirical Analysis From an Asian Perspective
Author
Berry L. L.
Blomqvist R.
+29Â more
Calonius H.
Chan Kok Wah
Christopher M.
Cohen J.
Drucker P. F.
Grossman R. P.
Grönroos C.
Gummesson E.
Hair J. F.
Hennig-Thurau T.
Hirchman A. O.
Jackson B. B.
Lovelock C. H.
Low B.
Malhotra N. K.
McShane S.
Moorman C.
Naresh K. Malhotra
Ndubisi N. O.
Nelson Oly Ndubisi
Normann R.
Nunnally J. C.
Rakstis T. J.
Rapp S.
Reichheld F. E.
Reichheld F. E.
Reichheld F. E.
Schlesinger L. A.
Vavra T. G.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref
Managing Effective Consumer Communication Through Customer Care: The Singapore Perspective
Author
Aaker D. A.
Alston J. P.
+64Â more
Alwitt L. F.
Bateman M.
Beitman H. C.
Belch G. E.
Berry J.
Blakeman R.
Brown A.
Chun Wah Lee
Clancy K. J.
Cupach W. R.
DeVrye C.
Duncan T.
Dwyer D.
Dwyer F. R.
Egan J.
Ennew C.
Faulkner M.
Fisher B. A.
Ford P.
Goss B.
Griffin J.
Gronroos C.
Hamlin S.
Hirschman A. O.
Hoch S. J.
Holmes J. G.
Kardes F. R.
Karp D. A.
Knapp M. L.
Kotler P.
Kotler P.
Kumar N.
Leahy G.
Levitt T.
Mittal B.
Mobile One: Sun cares
Neenan D.
O’Connor J.
Parks B.
Peelen E.
Peppers D.
Peter J. P.
Rakstis T. J.
Reichheld F. F.
Reidenbach R. E.
Rempel J. K.
Ries A.
Roger M.
Rose F.
Rusbult C. E.
Schtte H.
Sheehan K.
Sheth J.
Solomon M. R.
Stephen T. J.
Stone M.
Storbacka K.
Stutzman E.
Sugars B. J.
Tapp A.
Trenholm S.
Weaver R. L.
Wood J.
Zaichkowsky J. L.
Publication venue
'Informa UK Limited'
Publication date
Field of study
No full text
Crossref