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5 research outputs found
Customer Relationship and Satisfaction
Author
F. R.Reichheld
G.Le Blanc
+12Â more
J.Kivela
K. E.Clow
M.Ananth
P. A.Dabholkar
P. A.Dabholkar
P.Eiglier
R. L.Desatnick
R. L.Desatnick
R. L.Oliver
R.Johnston
T. G.Vavra
Y.Wang
Publication venue
'IGI Global'
Publication date
01/01/2015
Field of study
No full text
Crossref
Customer Relationship and Satisfaction
Author
F. R.Reichheld
G.Le Blanc
+12Â more
J.Kivela
K. E.Clow
M.Ananth
P. A.Dabholkar
P. A.Dabholkar
P.Eiglier
R. L.Desatnick
R. L.Desatnick
R. L.Oliver
R.Johnston
T. G.Vavra
Y.Wang
Publication venue
'IGI Global'
Publication date
01/01/2013
Field of study
No full text
Crossref
Customer Satisfaction Evaluation for Greek Online Travel Agencies
Author
A.Poon
B. E.Hayes
+15Â more
C.Holloway
D.Buhalis
D.Buhalis
G.Collier
J. A.Edosomwan
J. E.Mills
J.Siskos
M.Earl
M.Lee
R. F.Gerson
R. L.Oliver
R. W.McIntosh
S. F.Witt
T. G.Vavra
Z.Lu
Publication venue
'IGI Global'
Publication date
01/01/2015
Field of study
No full text
Crossref
Customer Relationship and Satisfaction
Author
F. R.Reichheld
G.Le Blanc
+12Â more
J.Kivela
K. E.Clow
M.Ananth
P. A.Dabholkar
P. A.Dabholkar
P.Eiglier
R. L.Desatnick
R. L.Desatnick
R. L.Oliver
R.Johnston
T. G.Vavra
Y.Wang
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
Supporting Innovation Through Analytics Support for Market Intelligence
Author
A.McAfee
B.Inmon
+39Â more
C.Soares
C.Yonce
D.De Man
D.Marchand
E.Ries
E.Turban
E.Turban
G. L.Jamil
G. L.Jamil
H. C.Lucas
H.Chen
H.Mintzberg
I.Nonaka
I.Tuomi
J. A.Schumpeter
J. M.Utterback
J. M.Utterback
J.Jeston
J.O’Brien
J.Van Kesteren
K.Laudon
L.Kahaner
L.Schiffman
M. C.Boblitz
M.Porter
O. C.Ferrel
P. R.Castro
P.Kotler
R. M.Henderson
R.Kaplan
R.Kimball
R.Stair
S. H.Park
S.Kavadias
S.Morfett
S.Russel
T. G.Vavra
T. H.Davenport
W. C.Kim
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref