What kind of intimacy is meaningful to you? How intimate interactions foster individuals' sensemaking of innovation

This study examines how intimacy affects individuals' sensemaking of innovation in their organization. Although sensemaking facilitates understanding innovation and envisioning new worldviews, it involves a delicate process of self-disclosure, reflection, personal contact and communication. Intimacy focuses on time-bounded interactions that foster individuals' progressive self-disclosure and perceptions of mutual understanding. Therefore, drawing on intimacy theories, we investigate from a microlevel perspective how temporally bounded intimate interactions foster the meaningfulness of innovation for individuals. As sensemaking processes differ in large-scale radical and incremental innovations, we examine both contexts in a post hoc analysis. Through a field study, we show that different intimacy dynamics (emotional, cognitive and listening) influence meaningfulness perceptions. In particular, we find that the emotional intimacy dynamics positively influence meaningfulness perceptions in the context of radical innovation initiatives, while the cognitive and listening intimacy dynamics positively influence meaningfulness perceptions in the context of incremental innovation initiatives. This study contributes to the sensemaking innovation literature by introducing intimacy as an enabler of sensemaking. Our study also suggests that managers should encourage moments of intimate interaction when pursuing innovation to facilitate sensemaking of change

Constitutive modelling of skin ageing

The objective of this chapter is to review the main biomechanical and structural aspects associated with both intrinsic and extrinsic skin ageing, and to present potential research avenues to account for these effects in mathematical and computational models of the skin. This will be illustrated through recent work of the authors which provides a basis to those interested in developing mechanistic constitutive models capturing the mechanobiology of skin across the life course

Entry Mode Degree of Control, Firm Performance and Host Country Institutional Development: A Meta-Analysis

Among studies on performance outcomes of entry mode choices disagreement fueled by ambiguous research findings is apparent as regards whether the best per- formers are those firms that enter foreign countries with high or low entry mode degree of control. To solve this dilemma and test new hypotheses, the relationship between entry mode degree of control and firm performance is examined by meta- analyzing 133 studies (740,114 observations) covering entry mode choices from 1980 to 2010. We find that (a) overall high-control entry modes lead to higher per- formance, and (b) adopting high-control entry modes is particularly important for firms entering developing countries

Landlords with no lands:a systematic literature review on hybrid multi-sided platforms and platform thinking

Purpose – This article is based on a systematic and comprehensive review of the literature on two-sided platforms, the business structure based on the concept of matchmaking groups of customers (e.g. Uber or Airbnb). The research aims to identify gaps in the existing literature while providing a structured summary of the existing knowledge in the field. Finally, we propose a conceptual framework enabling platform thinking, the ability to see hybrid multi-sided platforms as a useful resource-orchestration structure to unveil innovation opportunities. Design/methodology/approach – This study adopts a bibliometric approach, combing co-citation and text mining analyses of 196 papers, also implementing a longitudinal analysis that highlights the evolution of the field since its inception till today. Findings – The novel aspect of the paper consists in taking a purely managerial stance of a very peculiar kind of platform, merging existing knowledge in comprehensive frameworks while providing potential avenues for research. Research limitations/implications – From an academic perspective, this research highlights the double nature of two-sided platforms: as an operational choice or as a way to exploit (digital) assets and reach the economic sustainability. A research agenda is proposed, based on three pillars: a side-based standpoint, a business model perspective and an evolutionary stance to see how these businesses may evolve. Practical implications – The research identifies different literature streams that may help practitioners in identifying how two-sided platforms may help them in fostering innovation. Originality/value – The identification of two-sided platforms as a different way to create value (transaction platforms) or to capture value (non-transaction platform), enhancing the debate on this innovative business model. A research agenda to bring the field forward is proposed

Idle Asset Hunters—The Secret of Multi-sided Platforms

Since the dot-com revolution in the early 2000s, traditional, vertically integrated firms have attempted to innovate using multi-sided digital platforms, matching customer and supplier groups to resolve the needs of both. These firms’ underlying logic has disrupted traditional business models, enabling them to introduce new and counterintuitive value creation, delivery, and capture configurations. Using Uber and Airbnb, two prominent cases of multi-sided platforms, we present an overview of the dynamics governing value mechanisms within a platform through the theoretical lens of the business model. Multi-sided business models undergo three evolutionary phases: they solve the market friction; they exploit the critical mass they develop; and they unveil and capture new value derived from cocreation based on data. Our study reveals how successful platform providers act as idle asset hunters that can identify and leverage untapped assets. We propose a framework that helps companies move from a two-sided to a multi-sided platform

Life-Cycle Flexibility: how to measure and improve the innovative capability in turbulent environments

Managing innovation in rapidly moving environments, such as Interned-based services, is a major challenge for the consolidated theories on product and service development. The innovation management literature identifies flexibility as the right way for coping with these challenges. By increasing the development process flexibility, it is possible to reduce the development time as well as the time and cost needed for last-minute concept changes. But this is not enough. The product or service must also be flexible after it has been released: A life-cycle flexibility (LCF) must be pursued. Focused on the Italian on-line discount brokers industry, this article is a result of a two-staged research process that started with a qualitative explorative phase (i.e., case-study methodology) and ended with a quantitative explorative one (i.e., questionnaire methodology). It identifies three different LCF dimensions —frequency of adaptation, rapidity of adaptation, and quality of adaptation—and it defines a metric for each of them. Subsequently, it identifies five managerial and organizational practices that increase at least one of the three LCF dimensions: (1) to manage the back-end technological competences; (2) to share the front-end technological competences with external suppliers; (3) to utilize open and standard technologies; (4) to have a low formalization of the new service development (NSD) procedures; and (5) to have high formalization of the NSD organization

Design Inertia: Designing for life-cycle flexibility in Internet-based services

Managing innovation in rapidly moving environments, such as Internet-based serv- ices, is a major challenge in theory and in practice. Most of the existing literature focuses on the development process as the main area in which innovation takes place. However, in environments where the pace of change of technology and market needs is extremely high, managing service innovations means not only being able to design a good service but also, more importantly, continuously redesigning and adapting the service in order to deal with frequent exogenous changes and oppor- tunities. A high number of innovations therefore must be introduced throughout the entire life cycle of a service. This capability of introducing incremental and radical innovations during the service life cycle (i.e., to adapt a service to contextual changes and opportunities after it has been first released onto the market) at low costs and in the shortest possible time is what is defined here as service life-cycle flexibility. This process of service adaptation and upgrading implies significant challenges that can be traced back to when a service is first conceived and designed. In fact, many decisions made during the first design process (i.e., the choice of a given database environment) involve a low reversibility rate and may reduce the possibility of taking advantage of future unpredictable opportunities, creating what is called inertia toward innovation. In other words, service life-cycle flexibility largely depends on how a service has been first designed. This article analyzes two in-depth case studies of Italian online newspapers and identifies five possible inertia factors that may influence service life-cycle flexibility, namely (1) technological inertia; (2) internal organizational inertia; (3) external organizational inertia; (4) customer inertia toward changes in the service package; and (5) customer inertia toward changes in the service interaction design. These inertia factors are traced back to the service development process in order to suggest design practices that may increase the service life-cycle flexibility