Boston Hospitality Review: Fall 2014

Boston Market Hotel Review by Andrea Foster -- The Prevalence of Longevity Amongst Leading Brands by Bradford Hudson -- European River Cruising On The Rise Among American Tourists by Melinda Jàszbernèny -- Building A Spirit of Inclusion: Pan Am and The Cultural Revolution by Mirembe B. Birigwa -- Re-imagining The Hotel Guestroom for The Millennial Business Traveler by Alexis Oliver -- Introducing RevPASH: The Free Webtool Application by Peter Szend

Boston Hospitality Review: Spring 2013

Lodging Update: Providence, Rhode Island by Rachel Roginsky and Matthew Arrants -- Brand Heritage and Heritage Tourism by Bradford Hudson -- Te Front Desks of Boston by Michael Oshins -- Defining the New Luxury: Perspectives from Industry Leaders by Chekitan S. Dev -- The Ethic of Hospitality by Christopher Muller -- Buffet-Américain by Peter Szend

Boston Hospitality Review: Winter 2017

Table of contents: Family, Team or Something Else? by John Murtha -- Kitchen Organization in Full-Service Restaurants: Reducing Heat and Stress by Peter Szende and Justin Cipriano -- Rules of Engagement: Building Brand Relationships by Alex Friedman -- Corporate Social Responsibility in the Hospitality Sector by Manisha Singal and Yinyoung Rhou -- “Hold on, I have to post this on Instagram”: Trends, Talk, and Transactions of the Experiential Consumer by Steve Kent -- C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison by Tarik Dogru -- Sisters in Restaurant Success: A History of The Maramor by Jan WhitakerFamily, Team or Something Else? by John Murtha -- Kitchen Organization in Full-Service Restaurants: Reducing Heat and Stress by Peter Szende and Justin Cipriano -- Rules of Engagement: Building Brand Relationships by Alex Friedman -- Corporate Social Responsibility in the Hospitality Sector by Manisha Singal and Yinyoung Rhou -- “Hold on, I have to post this on Instagram”: Trends, Talk, and Transactions of the Experiential Consumer by Steve Kent -- C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison by Tarik Dogru -- Sisters in Restaurant Success: A History of The Maramor by Jan Whitake

Boston Hospitality Review: Winter 2018

Table of contents: Blockchain Technology & its Implications for the Hospitality Industry By Tarik Dogru, Makarand Mody, & Christie Leonardi -- How Does My Neighbor Feel About my Airbnb? By Makarand Mody, Courtney Suess & Tarik Dogru -- 5 Keys to Successful Hospitality Leadership By Sarah Andersen -- Cutting Through the Online Hospitality Clutter: 10 Best Practices for Organic Visibility By Leora Lanz & Juan Lesmes -- When is a Group a Chain, and a Chain a Brand? By Christopher Muller -- À la Carte Dining in a Banquet Setting: Is it Feasible? By Peter Szende and Ally Run

Boston Hospitality Review: Fall 2016

The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy By Joseph Khairallah and Andrea Foster -- Fragments of the Past By Peter Szende and Annie Holcombe -- Hospitality Branding in the Age of the Millennial By Allen Adamson and Chekitan S. Dev -- In 2017 What Will a Restaurant Actually Be? A New Taxonomy By Christopher Muller -- The Unreal Thing: Faux Heritage at Disney By Bradford Hudson -- An Insider’s Look at the 2016 Philadelphia Democratic National Convention: Hospitality and Inclusion at Work By Erin Tucker, Leora Halpern Lanz, and Juan Lesme

Boston Hospitality Review: Fall 2012

Lodging Update: Greater Boston by Rachel Rogisnky and Matthew Arrants -- A Sense of Place by Rachel Black -- Hospitality, Tourism, and Politics by Stephen W. Litvin -- Paris in Boston by photo essay by Jack Dzamba -- The Cradle of American Hospitality by Bradford Hudson -- Thompon’s Spa: The Most Famous Lunch Counter in the World by Peter Szende and Heather Rule -- The Restaurant as Hybrid: Lean Manufacturer and Service Provider by Christopher Mulle

Boston Hospitality Review: Spring 2017

Table of contents: A Fragment of the Past: The System of Hotel Front Office Racks By Peter Szende and Pooja Reddy -- Changes in the Hospitality Industry: New Paradigms, Frames, and Perspectives By Mike Oshins -- Comparing apples and oranges? Examining the impacts of Airbnb on hotel performance in Boston By Tarik Dogru, Makarand Mody, and Courtney Suess -- Hospitality Healthscapes: The New Standard for Making Hospitals More Hospitable By Courtney Suess, Makarand Mody -- Hotel Brand Websites, OTA’s, Meta Search and Wholesalers: A Distribution Dilemma within the Industry By Nick Cohen -- What do guests value most in Airbnb accommodations? An application of the hedonic pricing approach By Tarik Dogru and Osman PekinA Fragment of the Past: The System of Hotel Front Office Racks By Peter Szende and Pooja Reddy -- Changes in the Hospitality Industry: New Paradigms, Frames, and Perspectives By Mike Oshins -- Comparing apples and oranges? Examining the impacts of Airbnb on hotel performance in Boston By Tarik Dogru, Makarand Mody, and Courtney Suess -- Hospitality Healthscapes: The New Standard for Making Hospitals More Hospitable By Courtney Suess, Makarand Mody -- Hotel Brand Websites, OTA’s, Meta Search and Wholesalers: A Distribution Dilemma within the Industry By Nick Cohen -- What do guests value most in Airbnb accommodations? An application of the hedonic pricing approach By Tarik Dogru and Osman Peki

Boston Hospitality Review: Fall 2017

Table of contents: Design: A Place for Everything and Everything in Its Place: The Application of Feng Shui to Hotels by Ingrid Y. Lin -- Sharing Economy: The hotel industry’s Achilles Heel? Quantifying the negative impacts of Airbnb on Boston’s hotel performance by Makarand Mody, Courtney Suess-Raeisinafchi, and Tarik Dogru -- History: Fragments of the Past: The Exchange Buffet, Building a Business on Trust for 78 Years by Dr. Peter Szende and Jeanne Pak -- Theory: “The Six Touchstones” A Model for Hospitality Students by Christopher C. Muller and Michael Oshins -- Hotels: A (Diamond) Cut Above the Rest: Improving Hotel Operations Based on TripAdvisor Rating Attributes by Suzanne Markham BagneraTable of contents: Design: A Place for Everything and Everything in Its Place: The Application of Feng Shui to Hotels by Ingrid Y. Lin -- Sharing Economy: The hotel industry’s Achilles Heel? Quantifying the negative impacts of Airbnb on Boston’s hotel performance by Makarand Mody, Courtney Suess-Raeisinafchi, and Tarik Dogru -- History: Fragments of the Past: The Exchange Buffet, Building a Business on Trust for 78 Years by Dr. Peter Szende and Jeanne Pak -- Theory: “The Six Touchstones” A Model for Hospitality Students by Christopher C. Muller and Michael Oshins -- Hotels: A (Diamond) Cut Above the Rest: Improving Hotel Operations Based on TripAdvisor Rating Attributes by Suzanne Markham Bagner

COVID-19 creates trust concerns in the lodging industry

Accepted manuscrip

Human resource management in hospitality cases

xxviii, 279 p. ; 25 cm