10 research outputs found
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The Effects of Wage Differences on Employee Job Satisfaction in the Lodging Industry
This study examined the effects of wage differences on job satisfaction for male and female employees in the Turkish lodging industry. Measures of job satisfaction used in the study were derived from a review of the literature. Logistic regression analysis on data was collected from 397 individuals employed in 5 star hotels showed that male and female employees, at lower income levels report lower satisfaction with respect to Management Conditions, Personal Fulfillment, Using Ability in the Job, and Job Conditions dimensions than their counterparts
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Culinary Graduatesâ Career Decisions and Expectations
This study investigates the expectations of career opportunities and career decisions of prospective culinary graduates in the food service industry. The study analyzed data from a sample of 336 college students majoring in culinary arts from three different culinary schools located in the northeastern region of the United States. The results show that the availability of the new labor force for entry and mid-level positions appears to be lower than the growth of student enrollment. Research findings suggest that monetary factors, including salary and benefits, along with advancement opportunities are the major factors influencing culinary graduatesâ career decisions. The familiarity with career opportunities and willingness to accept job offers were also assessed. Recommendations are offered to bridge the gap between the expectations of culinary graduates and recruiters for improved recruitment results
International labor markets and the migration of labor forces as an alternative solution for labor shortages in the hospitality industry
A Case Study in Safety and Security in the Multinational Hotel Industry
Safety and security have emerged as a major force driving change in the multinational hotel industry. As a problem area not well-developed in the literature but considered a crucial force influencing hotel firms â value by the multinational hotel community, safety and security provide an excellent opportunity for industry professionals and academic researchers to improve the value creation of multinational hotel firms. A research need is more urgent in the upscale sector of the industry, and thus, an upscale brand of multinational hotel firm was selected for this study. This case study investigated how a multinational hotel firm developed a process of valuing its investments in safety and security for its properties under an upscale brand. This European hotel firm operates in twenty countries with a variety of business climates. The differences in the remote environments, namely the political, economic, sociocultural, technological, and ecological environments, presented a great opportunity to gather different views regarding safety and security investments from hotel managers. The dimensions of hotel safety and security were identified by management teams running the firmâs hotels to provide scope for decision-making. With this scope, the management teams continued to develop a framework for assessing the value generated from investments in safety and security by identifying the components of an investment decision-making model. A framework as a result of this exploratory study is suggested for future research where causality can be specified and a descriptive decision-making model can be built