Improving Workplace Expertise to Meet Increasing Customer Requirements: The Impact of Training

This article focuses upon the training of engineers at a factory producing integrated circuits. Inadequate use of statistical process techniques by the engineers meant that the production process was not being optimised in the context of increasing customer requirements. A training needs analysis was undertaken and a training programme was developed, implemented and evaluated. The results of this programme are presented and conclusions drawn

Working and Learning with Electronic Performance Support Systems: An Effectiveness Study

In this study the effectiveness of electronic performance support systems (EPSS) is reported. Some of the expected advantages of EPSS, such as an increase in productivity and improved learning are evaluated with insurance agents using laptop computers. Theoretical statements, research design and hypotheses are presented. The conclusion is that EPSS was cheaper than classroom training and had some benefits for learners, but did not produce the expected benefit of an increase in productivity

We can believe the Error Theory

Bart Streumer argues that it is not possible for us to believe the error theory, where by ‘error theory’ he means the claim that our normative beliefs are committed to the existence of normative properties even though such properties do not exist. In this paper, we argue that it is indeed possible to believe the error theory. First, we suggest a critical improvement to Streumer’s argument. As it stands, one crucial premise of that argument—that we cannot have a belief while believing that there is no reason to have it—is implausibly strong. We argue that for his purposes, Streumer’s argument only requires a weaker premise, namely that we cannot rationally have a belief while believing that there is no reason to have it. Secondly, we go on to refute the improved argument. Even in its weaker form, Streumer’s argument is either invalid or the crucial premise should be rejected