Student Success Navigators: The Keys to Intrusive Advising, Student Supportive Services, and Academic Success

This study investigated the connections between intrusive academic advising, student success and retention, and growth within an institution. The study was conducted to demonstrate that intrusive advising is beneficial to students, especially to students who are considered to be at-risk. Student Success Navigators, and the Director of Student Success and Retention were interviewed and data were collected from the institution’s internal research department. These interviews and data demonstrated that intrusive advising was critical to student success. The presented data also demonstrated that the institution was able to generate additional funding to create new employment opportunities and increase student success and retention