3 research outputs found
Evaluation of Airport System of Systems from a Human Stakeholder Perspective using a Value Operations Methodology (VOM) Assessment Framework
This paper describes the development of the Airside Value Model. In the field of airport operations and airport performance measurement, there is much focus on ‘economical performance’. Additionally, Key Performance Indicators to assess airside operations are used, but these sets of KPIs are very diverse and the reasons for measuring them are not always clear. Moreover, these KPIs are not used to actually drive the operations at the airport’s airside. The Airside Value Model seeks to expand this limited domain by allowing airport managers to assess the Value created in their airside operations and use this information to optimize them. This Value measurement goes beyond just economical considerations, but also includes operational performance, environmental aspects et cetera. It has been shown that the Airside Value Model is able to measure these different aspects of Value and link them to operational processes. However, more work is required to enhance its effectiveness.Control & OperationsAerospace Engineerin
Corporate culture and design: Theoretical reflections on case-studies in the web design industry
In this paper we present a framework to study the relationship between culture and office design. Different levels of culture are discussed as well as various ways in which culture can be expressed in the physical work environment. The framework is applied to contemporary changes in organisational culture and office design. Offices of progressive companies seem to be dominated by ‘hip’ and ‘cool’ design, colourful materials, luxurious facilities such as gyms or lounge areas and gimmicks such as jukeboxes and pool tables. In this article we try to find out whether these characteristics are the visible expression of a new workplace culture. Should the ‘office-de-luxe’ be interpreted as a hype or are the inhabiting organisations the forerunners of news ways of working? To answer these questions we take a look at the what-is-called dot-com industry. By studying three cases in the web-design industry we try to achieve two goals: 1) a better understanding of the relation between office design and culture,and 2) exploring new workplace demands and desires. Confronting theory with practice, we observe similarities and contradictions between corporate architecture, identity and culture.Accepted manuscriptReal Estate Managemen