Diversity in Peer-Advice Networks and the Emergence of Collective Post-Adoptive Attitudes: A Multilevel Perspective

Implementing new enterprise information systems (EIS) has been an important, expensive, and constant problem that research has tried to solve for years. Previous implementation research offers conflicting viewpoints on the role that social influence dynamics play in implementation success. We study one social influence mechanism, namely peer-advice networks, and examine how the diversity characteristics (separation, disparity, and variety) of these networks lead to the emergence of a collective post-adoptive attitude (either resistance or support) toward a new information system. We propose a multilevel, longitudinal study using electronic medical record systems as a context to analyze the effect of diversity on the emergence of a collective post-adoptive attitude. Our hypothesized findings will demonstrate how to leverage peer-advice networks to achieve greater success in new EIS implementations

Organizations and Communities: A Symbiosis View

How can organizations and communities engage in mutually beneficial relationships? We develop a framework that explains how an open community’s engagement with an organization can be mutually beneficial to both in the long-term. We theorize how a symbiotic relationship between organizations and communities can be achieved by nurturing various forms of capital flow between organizations and communities as well as creating virtuous feedback loops within each other’s capital creation systems

Asynchronous Video Interviews and Artificial Intelligence: A Multi-Study Exploration

Asynchronous video interviews (AVIs) provide scalable, low-cost opportunities for matching interviewees and organizations. However, the implications of a shift from synchronous interviews aren’t fully understood, especially when design choices such as AI evaluations are employed. To better understand the impact of AVIs, we undertook an exploratory qualitative study in addition to an experiment. The first study involves 100 qualitative responses and exploratory quantitative tests on the relationships between coded values and demographic and trait variables of the respondents. Our second study tests the impact of AI feedback using a large online AVI service while accounting for various disadvantaged groups that could experience discrimination in their AVI interactions. We developed 5 propositions regarding the interaction of interviewee traits and AVI design. Additionally, we did not find support that AI feedback increases the performance of interviewees, though we identify several traits that lead to high AI scores and human-rater performance

Acceleration of dormant storage effects to address the reliability of silicon surface micromachined Micro-Electro-Mechanical Systems (MEMS).

Qualification of microsystems for weapon applications is critically dependent on our ability to build confidence in their performance, by predicting the evolution of their behavior over time in the stockpile. The objective of this work was to accelerate aging mechanisms operative in surface micromachined silicon microelectromechanical systems (MEMS) with contacting surfaces that are stored for many years prior to use, to determine the effects of aging on reliability, and relate those effects to changes in the behavior of interfaces. Hence the main focus was on 'dormant' storage effects on the reliability of devices having mechanical contacts, the first time they must move. A large number ({approx}1000) of modules containing prototype devices and diagnostic structures were packaged using the best available processes for simple electromechanical devices. The packaging processes evolved during the project to better protect surfaces from exposure to contaminants and water vapor. Packages were subjected to accelerated aging and stress tests to explore dormancy and operational environment effects on reliability and performance. Functional tests and quantitative measurements of adhesion and friction demonstrated that the main failure mechanism during dormant storage is change in adhesion and friction, precipitated by loss of the fluorinated monolayer applied after fabrication. The data indicate that damage to the monolayer can occur at water vapor concentrations as low as 500 ppm inside the package. The most common type of failure was attributed to surfaces that were in direct contact during aging. The application of quantitative methods for monolayer lubricant analysis showed that even though the coverage of vapor-deposited monolayers is generally very uniform, even on hidden surfaces, locations of intimate contact can be significantly depleted in initial concentration of lubricating molecules. These areas represent defects in the film prone to adsorption of water or contaminants that can cause movable structures to adhere. These analysis methods also indicated significant variability in the coverage of lubricating molecules from one coating process to another, even for identical processing conditions. The variability was due to residual molecules left in the deposition chamber after incomplete cleaning. The coating process was modified to result in improved uniformity and total coverage. Still, a direct correlation was found between the resulting static friction behavior of MEMS interfaces, and the absolute monolayer coverage. While experimental results indicated that many devices would fail to start after aging, the modeling approach used here predicted that all the devices should start. Adhesion modeling based upon values of adhesion energy from cantilever beams is therefore inadequate. Material deposition that bridged gaps was observed in some devices, and potentially inhibits start-up more than the adhesion model indicates. Advances were made in our ability to model MEMS devices, but additional combined experimental-modeling studies will be needed to advance the work to a point of providing predictive capability. The methodology developed here should prove useful in future assessments of device aging, however. Namely, it consisted of measuring interface properties, determining how they change with time, developing a model of device behavior incorporating interface behavior, and then using the age-aware interface behavior model to predict device function

Time-Chunking and Hyper-Refocusing in a Digitally-Enabled Workplace: Six Forms of Knowledge Workers

Until the turn of the millennium, switching tasks required moving locations or reconfiguring physical workspaces. However, contemporary digital tools and workspaces allow knowledge workers to perform an increasingly diverse set of tasks, with an increasingly extending arm of influence, all from the same physical location without any physical reconfigurations or traversing of physical space. Along with this increased ambidexterity comes an increase in the quantity and frequency of demands on the time of knowledge workers. This digitalization of work now tethers their ability to perform largely to their ability to intensely focus in small chunks, and then hyper-jump that focus to another task without traversing the cognitive cool downs or warm ups required to reconfigure their train of thought from one task to another. Accordingly, they must become more like the hyper-functioning tools they employ if they are to avoid becoming the bottleneck resource in the configuration of socio-technical elements comprising their work routines. In order to better understand how knowledge workers manage their time and maintain focus across multiple and interrupting tasks, we leverage current time prioritization literature to propose and theorize around two key constructs: time-chunking and hyper-refocusing. By combining the possible values for these two constructs, we hypothesize the emergence of six forms of knowledge workers and their relative expected performance. The effects of digitalization on these new worker forms are discussed. We conclude by discussing opportunities for new research questions regarding time-chunking strategies and the hyper-refocusing ability

Technological Health: A New Perspective on Individual Well-Being in the Digital Era

An individual’s well-being encompasses various facets, including physical, mental, and social health. This paper proposes that in a technology-dependent world, practitioners and researchers must adopt a “technological health” perspective. Through conceptual inquiry and extensive literature review, we propose the concept of technological health, drawing from related concepts. We present an initial framework that explicates technological health through the dimensions of access to technology, ability to use technology, and autonomy over technology. Practically, this new perspective refocuses our understanding of technological challenges and invites an ideology of diagnoses and treatments to comprehensively address individual-level concerns associated with personal technology use. Academically, this research aims to advance a theoretical framework helping explain the impact one’s relationship with technology has on well-being. Finally, we utilize thought experiments to formulate propositions on the interrelation of technological health dimensions, prompting potential diagnostic applications for practitioners and suggesting new research avenues for IS scholars

Open Communities and Formal Organizations: A Symbiosis View

How can formal organizations and open communities engage in mutually beneficial relationships? We develop a framework that explains how an open community’s engagement with a formal organization can be mutually beneficial to both in the long-term. We theorize how a symbiotic relationship between open communities and formal organizations can be forged by nurturing various forms of capital flow between them as well as creating virtuous feedback loops within and across each other’s capital creation systems. The framework has implications for understanding innovation in ecosystems and networked economies

Next Generation Mentoring: Who is Mentoring Whom?

The future is not your advisor’s mentoring! This panel includes two senior faculty, one junior faculty, and one late-stage PhD student to lay the groundwork of what it looks like to engage and grow the next generation of mentors and mentees amidst our digital society and societal trends. In order to do so, we need to reimagine and redefine the mentorship relationship of the past and prepare it for the future. The panel will highlight the importance of identifying, creating, and nurturing meaningful and authentic connections that support personal and professional growth and advancement – while maintaining appropriate boundaries. We will also discuss strategies for ensuring your personal balance and for having difficult conversations, including saying good-bye to a mentor or mentee, ensuring a psychologically safe environment for the long haul, and expressing expectations toward excellence. This is the one panel that even expert mentors will not want to miss

Tension Resolution and Sustaining Knowledge Flows in Online Communities

Online communities bring together members of common interest and are recognized as generators of significant knowledge. In healthcare, online communities are a medium for patients to share their stories, gain peer support, and learn more about medical conditions. To succeed, these communities need to sustain their knowledge flows and resolve arising tensions. The current literature suggests that participation dynamics and emergent organizational structure are sufficient to resolve tensions in online communities. Based on increased evidence of the need of formal management to sustain online communities, we propose that emergent structure and roles may not always be sufficient when tensions are prevalent and stakes are high such as in online patient communities. We conduct an inductive field study of Mayo Clinic Connect, a leading online patient community. The findings suggest that formal management and emergent leadership play a complementary role to resolve tensions and sustain knowledge flows. We theorize a virtuous cycle of moderation and socialization that effectively integrates the effort of the community formal management and emergent leaders