CUSTOMIZING STANDARD SOFTWARE AS A BUSINESS MODEL IN THE IT INDUSTRY: THE ROLE OF INTER-ORGANIZATIONAL NETWORKS AND OPEN INNOVATION

This research studies a new business model in the IT industry, the customization of standard software as the sole foundation for a software company's earnings. Based on a theoretical background which combines the concepts of inter-organizational networks and open innovation we provide an interpretive case study of a small software company which customizes a standard product. We investigate the company's interactions with a large global software company which is the producer of the original software product and with other companies which are involved in the software customization process. We find that the customizing company and software customizations depend not only on initiatives which are set off internally in the company, but on how the customizing organization's inter-organizational network and interaction with other organizations is built up. The case company has built its network primarily on complex, formal partnerships, in which also opportunistic behavior occurs and where informal relations are invaluable sources of knowledge. In addition, the original software producer's view and treatment of these companies has a vital impact on the customizing company's practice which is influenced by the open innovation initiatives which the producer of the original software instigates

Investigating Open Innovation and Interorganizational Networks in the IT Industry: The Case of Standard Software Customization

Abstract. This research presents and analyzes an empirically grounded account of a new trend, open innovation, in the IT industry. The case depicts another new trend, innovation through customization of standard software as a business model, and we investigate the open innovation activities of an interorganizational network which consists of a small customizing company, a large global software producer, and other companies involved in the innovation process. We contribute to the development of a theory of open IT innovation with a theoretical framework that integrates formally separate aspects of open innovation and interorganizational networks. We extend the literature on open innovation by broadening the view from one focal firm to the relations in a network of companies that mutually contribute to innovation which occur in the different companies. Our research underlines the importance of balanced formal and informal relations, and coopetive and opportunistic behavior for the open innovation process

Ingested nano- and microsized polystyrene particles surpass the intestinal barrier and accumulate in the body

Plastic pollution is a major global challenge of our times, baring a potential threat for the environment and the human health. The increasing abundance of nanoplastic (NP) and microplastic (MP) particles in the human diet might negatively affect human health since they - particularly in patients suffering from inflammatory bowel disease (IBD) – might surpass the intestinal barrier. To investigate whether ingested plastic particles cross the intestinal epithelium and promote bowel inflammation, mice were supplemented with NP or MP polystyrene (PS) particles for 24 or 12 weeks before inducing acute or chronic dextran sodium sulfate (DSS) colitis with continuous plastic administration. Although ingested PS particles accumulated in the small intestine and organs distant from the gastrointestinal tract, PS ingestion did not affect intestinal health nor did it promote colitis severity. Although the lack of colitis-promoting effects of small PS particles might be a relief for IBD patients, potential accumulative effects of ingested plastic particles on the gastrointestinal health cannot be excluded. + Graphical abstrac