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Effective process management through performance measurement: part I – applications of total quality-based performance measurement

Author: Anthony R.N.
Brignall S.
Chartered Institute of Management Accountants
Churchman C.W.
Crawford K.M.
Daniels A.C., Rosen, T.A.
David Sinclair
Dixon J.R., Nanni, A.J. , Vollmann, T.E.
Eccles R.G.
Edson N.W.
Eisenhardt K.M.
Euske K.J.
Euske K.J., Lebas, M.J. , McNair, C.J.
Fitzgerald L., Johnston, R., Brignall, S., Silvestro, R., Voss, C.
Geanuracos J., Meiklejohn, I.
Goold M., Quinn, J.J.
Green F.B., Amenkhienan, F. , Johnson, G.
Harrington H.J.
Hronec S.M.
Johnson H.T., Kaplan, R.S.
Juran J.M.
Kaplan R.S.
Kaplan R.S.
Kaplan R.S., Norton, D.P.
Lockamy A. III
Locke E.A., Shaw, K.N. , Saari, L.M., Latham, G.R.
Lynch R.L., Cross, K.F.
Maisel L.S.
McNair C.J., Lynch, R.L. , Cross, K.F.
McNair C.J., Mosconi, W. , Norris, T.F.
Merchant K.A., Bruns, W.J. Jr
Miller J.A.
Mohamed Zairi
Oakland J.S.
Olian J.D., Rynes, S.L.
Schuler R.S., Fulkerson, J.R., Dowling, P.J.
Sieger J.M.
Sinclair D.A.C.
Sink D.
Sink D.S., Tuttle, T.C.
Talley D.J.
Thor C.G.
White E.M., Flores, B.
Zairi M.
Publication venue: 'Emerald'
Publication date: 01/01/1995
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