5 research outputs found
Examination of the effects of the relationship marketing orientation on the company performance
No full textRelationship marketing orientation, Company performance, Moderating effect, Turkish beverage industry,
The Effect of Relationship Orientation to Customers on Learning and Innovation Capability in Banks
No full textUsing integrated quality assessment for hotel service quality
No full textBusiness hotels, Resort hotels, Importance-Satisfaction(I-S) model, Kano’s model, Services quality improvement,
