1 research outputs found
A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics
- Author
- Akaike Hirotugu
- Alba Joseph
- Anderson Erin
- Anderson Eugene W
- Anderson Eugene W
- Anderson Eugene W
- Anderson Eugene W
- Andreassen Tor Wallin
- Arnold Steven F
- Asher Joseph
- Austin Clara
- Barr Michael S
- Baumann Chris
- Beatty Sharon E
- Bell Simon J
- Bennett Rebekah
- Bernhardt Kenneth L
- Bielski Lauren
- Biernacki C
- Bloemer Josée M
- Bloemer Josée M
- Bloemer Josée M
- Bolton Ruth N
- Bolton Ruth N
- Boulding William
- Bowman Douglas
- Bowman Douglas
- Bozdogan H
- Brody Robert P
- Bruce Cooil
- Bryant Everitt Barbara
- Capon Noel
- Capraro Anthony J
- Carroll Peter
- Carroll Peter
- Chance William A
- Chancy Kevin J
- Chiou Jyh-Shen
- Coyles Stephanie
- Coyne Kevin
- Crask Melvin
- Cronin J. Joseph
- Cunningham R.M
- Cunningham R.M
- DeSarbo Wayne S
- East Robert
- East Robert
- East Robert
- Evans Franklin B
- Farley John U
- Farley John U
- Fornell Claes
- Fornell Claes
- Frank Ronald E
- Goldman Arieh
- Gruca Thomas S
- Gupta Sunil
- Heilman Carrie M
- Heskett James L
- Homburg Christian
- Homburg Christian
- Huber Peter J
- Ittner Christopher
- Jones Thomas O
- Kalwani Manohar U
- Kamakura Wagner A
- Kano Noriaki N
- Keaveney Susan M
- Keiningham Timothy L
- Keiningham Timothy L
- Keiningham Timothy L
- Keiningham Timothy L
- Keiningham Timothy L
- Keiningham Timothy L
- Kim Byung-Do
- Korgaonkar Pradeep K
- LaBarbera Priscilla A
- Lambert-Pandraud Raphaëlle
- Lenk Peter J
- Lerzan Aksoy
- Loveman Gary W
- Maheswaran Durairay
- Marmorstein Howard
- McGoldrick Peter J
- Michael Hsu
- Miller John A
- Mitchell Andrew A
- Mittal Vikas
- Mittal Vikas
- Mittal Vikas
- Moorthy Sridhar
- Moos Bob
- Murphy Patrick E
- Murthi B.P.S
- Mägi Anne W
- Newman Joseph W
- Oliva Terence A
- Oliver Richard L
- Oliver Richard L
- Oliver Richard L
- Oliver Richard L
- Parasuraman A
- Perkins-Munn Tiffany
- Peterson Robert A
- Rao C.R
- Reichheld Frederick F
- Reichheld Frederick F
- Reichheld Frederick F
- Reichheld Frederick F
- Reichheld Frederick F
- Reinartz Werner
- Reinartz Werner
- Ross Linda W
- Rust Roland T
- Rust Roland T
- Rust Roland T
- Rust Roland T
- Rust Roland T
- Rust Roland T
- Sambandam Rajan
- Satorra Albert
- Schwarz G
- Sharir Samuel (Shraier)
- Silvestro Rhian
- Stern Philip
- Steyerberg E.W
- Swan John E
- Timothy L Keiningham
- Udell Jon G
- Uncles Mark D
- Uncles Mark D
- Varki Sajeev
- Venn Sally
- Verhoef Peter C
- Vermunt J.K
- Wind Yoram
- Woodroofe Michael
- Wright Claire
- Yi Youjae
- Zabin Jeff
- Zeithaml Valarie A
- Zeithaml Valarie A
- Zeithaml Valarie A
- Publication venue
- 'American Marketing Association (AMA)'
- Publication date
- Field of study