QUALITY OF CASUAL DINING RESTAURANTS IN PHUKET: PERSPECTIVE OF THAI AND

ii ACKNOWLEDGMENTS First, I would like to thank my husband and my son, Apichart and Austin Roongurang, who have supported me in completing this study successfully. Next, I would like to thank my parents, Sanan and Patcharee Seyanont, who have given me their endless support and encouragement to achieve my goals. Also, I thank both my sisters in Thailand, who have provided their love and confidence in me. This dissertation would have not been completed without the support of many people who have been very kind to me. Their advise, guidance, and patience have enriched my whole graduate experience. I would like to take this opportunity to thank my dissertation chair and advisor, Dr. Jerrold K. Leong, who has been very supportive and has provided exemplary guidance and supervision; thus, he insured that I completed everything in a timely manner. I have admired his persistence and patience in dealing with students. I would like to thank Dr. Hailin Qu for his support and guidance through out my program. My sincere appreciation is extended to the members of my advisor