Organizational Climate as Performance Driver: Health Care Workers’ Perception in a Large Hospital

Recently health care (HC) organizations have increasingly embarked on organizational climate (OC) assessment with the intent to improve their efficiency and the quality of the delivered services. This is important; however, it is even if more crucial to ensure that workers engaged in the evaluation process are aware of the importance of their fruitful engagement in this investigation as well as of its potential benefits. From the management viewpoint, this is crucial to plan and implement management initiatives able to create a great place to work. The purpose of this paper is to shed empirical light on how, in effect, HC workers perceive OC for itself and as a performance driver to assess and manage. The study was carried out through an action research (AR) project, which included the use of both qualitative and quantitative approaches. Key phases of the AR project were some focus groups and a survey. During the focus groups, several methods and approaches were adopted for getting opinions from people and animating discussion. About the survey, a total sample of 560 HC workers was investigated. The AR project has shown that even if HC workers intuitively conceive OC as an important performance driver, the meaning of the construct is not completely clear. Moreover, a good level of awareness among HC workers about how and why OC can improve individual and organizational performance represents a key issue to address in evaluating and managing OC

Do Cultural and Creative Industries (CCI) matter for innovation and value creation in knowledge-based business? Aims, forms and practice of collaboration in Italy

Purpose: This paper provides the first results of a scoping study exploring in detail how Cultural and Creative Industries(CCI) can represent a source and resource of critical and creative thinking as well as a set of processes to be deployed in order to foster and support innovation. Scope: Focusing on a sample of Italian companies, the aims, the forms and the specific practices of collaborations between CCI and knowledge-based and traditional businesses are identified and discussed. Method: In order to derive and test theories, trace causal pathways, explore hypotheses, researchers have designed and implemented qualitative research methods and conducted investigation mainly based on web-available data, archives and interview-based information. Results: The case examples of relevant Italian companies effectively provide evidences of the impact and modalities of adopting initiatives to develop innovation capacity. Recommendations and conclusions: The investigation of a sample of Italian companies suggests that most of the attention is focused on collaborations aimed to reinforce company image and reputation, to develop corporate social responsibility and to improve brand recognition

Creating an environment for free education and technology-enhanced learning

The purpose of this paper is to present a project aimed at making knowledge publically available through opene ducational resources (OER). The focus is on open online courses which will be created by educational institutions and best practice examples offered by leading companies, with the purpose to support life-long education and enhancement of academic education with practical knowledge. The goal is to create diverse high quality educational materials in electronic format, which will be publically available. The educational material will follow basic pedagogical-didactic principles, in order to best meet the needs of the potential learners. In accordance with that a review of didactic principles that can contribute to producing OER content of excellence is given. The choice of a convenient platform, as well as the application of appropriate information technologies enable content representation in a suitable, innovative and meaningful way

Knowledge and Management Models for Sustainable Growth

In the last years sustainability has become a topic of global concern and a key issue in the strategic agenda of both business organizations and public authorities and organisations. Significant changes in business landscape, the emergence of new technology, including social media, the pressure of new social concerns, have called into question established conceptualizations of competitiveness, wealth creation and growth. New and unaddressed set of issues regarding how private and public organisations manage and invest their resources to create sustainable value have brought to light. In particular the increasing focus on environmental and social themes has suggested new dimensions to be taken into account in the value creation dynamics, both at organisations and communities level. For companies the need of integrating corporate social and environmental responsibility issues into strategy and daily business operations, pose profound challenges, which, in turn, involve numerous processes and complex decisions influenced by many stakeholders. Facing these challenges calls for the creation, use and exploitation of new knowledge as well as the development of proper management models, approaches and tools aimed to contribute to the development and realization of environmentally and socially sustainable business strategies and practices

Using metadata for content indexing within an OER network

This paper outlines the ICT solution for a metadata portal indexing open educational resources within a network of institutions. The network is aimed at blending academic and entrepreneurial knowledge,by enabling higher education institutions to publish various academic learning resources e.g. video lectures, course planning materials, or thematic content, whereasenterprises can present different forms of expert knowledge, such as case studies, expert presentations on specific topics, demonstrations of software implementation in practice and the like. As these resources need to bediscoverable, accessible and shared by potential learners across the learning environment, it is very important that they are well described and tagged in a standard way in machine readable form by metadata. Only then can they be successfully used and reused, especially when a large amount of these resources is reached, which makes it hard for the user to locate efficiently those of interest. The metadata set adopted in our approach relies on two standards: Dublin Core and Learning Object Metadata. The aim of metadata and the corresponding metadata portal described in this paper is to provide structured access to information on open educational resources within the network

Key development areas for the growing and maturing knowledge management research field : creativity, novelty, relevance and impact

acceptedVersionNon peer reviewe

How to Respond to the Fourth Industrial Revolution, or the Second Information Technology Revolution? Dynamic New Combinations between Technology, Market, and Society through Open Innovation

How can we respond to the Fourth Industrial Revolution in terms of technology?&rdqu

Managing knowledge for business performance improvement

What is the role of managing knowledge within organizations? This is one of the fundamental research and practical questions which has animated and moved forward the rich scientific debate around the management of knowledge resources. This article aims to introduce the focus of the special issue. Its fundamental premise is that organizations invest their scarce resources only if these investments are capable of enhancing the business value creation capacity. Thus managers are interested in managing knowledge not for the sake of knowledge management, but because the planning, design, assessment and revision of the organizational knowledge resources and processes can support the business performance improvements