Factors and issues affecting electronic insurance adoption in an emerging market

This study examines the factors and issues affecting the adoption of electronic insurance (EI) in the Jordanian insurance sector. The methodology of the study is based on convenience sampling, thus, the sample consists of 175 respondents familiar with E-services, with different backgrounds, professions, businesses, income groups, sectors, and regions. Questionnaires were distributed and disseminated electronically using SurveyMonkey. The study employs both descriptive and ANOVA analyses to analyze the responses. The results show that EI promotes sustainability, reduces costs, saves time and holds some operational benefits beneath. The ANOVA results show that the impact of income and age on sustainability, cost-effectiveness, and operational benefits is significant at least at the 5% significance level. Respondents are also aware that EI may involve issues and challenges related to security and privacy, customer-related issues such as lack of knowledge about repositories, and insurer-related issues such as data shifting. The ANOVA results indicate that gender affects customers’ perceptions of EI adoption regarding customer-related issues; its effect is significant at the 5% level of significance. On the other hand, age and income level are important factors that shape respondents’ perceptions of EI in Jordan. Age is only significant for security-related issues, and income level is a deciding factor in insurer-related issues; their effect is strong and highly significant at the 5% and 1% levels, respectively

The adjustments of stock prices to information about inflation: evidence from MENA countries

This study extends the empirical evidence by analysing the reaction of monthly stock returns to the unexpected portion of CPI inflation rate and by capturing the asymmetric shocks to volatility of unexpected inflation in five MENA countries. Both Threshold GARCH and Exponential GARCH are used to catch the news affect that unexpected inflation may have on stock returns. Results document a negative and strongly significant relationship between unexpected inflation and stock returns in MENA countries. Results also indicate that the stock markets of the listed MENA countries do not feel the high up and down movements in the markets and as such the volatilities. The asymmetric news effect is absent.