How CIOs Can Enable Governance of Value Nets

Value nets are the architecture of sourcing agreements and alliances that firms implement to gain complementary resources and capabilities from other firms. They are a source of innovation, growth, and competitive success. However, governing value nets is challenging, and the IT support needed to enable them depends on the governance mode a firm chooses. Based on case studies of three Fortune 100 firms, we define three governance modes—prescriptive, evaluative, and collaborative. Prescriptive governance specifies partners\u27 activities and retains decisions rights. It is effectively supported by dashboards that monitor the status of partners\u27 activities, alerts that surface exceptions and errors, business rules that automate activities and handling of errors, and extended enterprise architectures that protect intellectual property. Evaluative governance delegates decision rights to partners for operational execution and assesses their capabilities through periodic evaluations. It is effectively supported by loosely coupled processes that provide partners with limited autonomy, periodic reporting of performance on service level agreements, and data and process mining directed at improving partners\u27 capabilities. Collaborative governance promotes peer-to-peer collaboration with value net partners. It is supported by metadata architectures that control repositories of information and process resources, by consistent business rules to coordinate processes, by monitoring of the total costs of the relationship, and by business intelligence for predictive monitoring. CIOs and senior IT executives can apply these findings to choose an appropriate governance mode and enable it with appropriate IT applications and processes

AMCIS 2022 Reflecting on Gordon Davis and the Future of the IS Discipline

This is a recording of the AMCIS 2022 Reflecting on Gordon Davis and the Future of the IS Discipline

Scope, Longevity and Domain of IT Architecture, and Their Impacts on Hospital Efficiency

Use of information technologies in hospital has gained increased attention due to their potential to enhance efficiency and hence reduce costs and increase access. Information systems research has found complex dynamics related to IT impacts. In this research we examine how different patterns in the IT Architecture of hospitals differently impact hospital efficiency. Specifically, we examine three facets of a hospitals IT architecture: IT Architecture Spread (ITAS), IT Architecture Longevity (ITAL), and IT Architecture Domain (ITAD). Two dimensions of a hospital’s IT Architecture are : IT Architecture Spread (ITAS), which refers to the breadth of digitization of hospital work processes, and IT Architecture Longevity (ITAL), which refers to the maturity of the technology portfolio implemented in a hospital. The impacts of these two dimensions are assessed across the two domains of hospitals work– clinical and business – which are referred to as IT architecture domain (ITAD). Besides the linear impacts of ITAS and ITAL we also examine their non-linear interactive impacts on hospital efficiency. Utilizing archival data on 287 Californian hospitals, our results demonstrate that the enterprise IT architectures in clinical and business domains may have significantly distinct effects on efficiency. More importantly, our research points to how the two dimensions of IT architecture can explain distinct pathways in the impacts of IT on the performance of healthcare firms

The Impacts of BTM Capability and CIO Role Effectiveness on Firms\u27 Information Technology Assimilation: An Empirical Study

This study presents a conceptual model to investigate the impacts of business technology management (BTM) capability and CIO role effectiveness on firms’ information technology assimilation. A large-scale field survey was used as the methodology for this research. Global logistic enterprises of Taiwan and China were randomly selected for constituting a representative sample in this study. Using the partial least squares (PLS) method, the causal relationships among BTM capability, CIO role effectiveness, and firms’ IT assimilation were verified. Also, the contribution of business technology and business management competencies on CIO role effectiveness was verified. The results of this study can provide practical implications for how firms can align, synchronize and converge IT and business management, thus ensuring better execution, risk control, and profitability

The Effects of the Assimilation and Use of IT Applications on Financial Performance in Healthcare Organizations

This research examines the impacts of the assimilation and use of IT on the financial performance of hospitals. We identify two dimensions of IT assimilation and use. They are the IT applications architecture spread, which is the adoption of a broad array of IT solutions, and IT applications architecture longevity, which is the length of experience with use of specific IT solutions. We examine the extent to which these dimensions of assimilation within the business and clinical work processes impact hospital performance. Compared with the effects of IT applications architecture spread, we find that the IT applications architecture longevity has a more significant effect on financial performance. In addition, the effects of assimilation manifest differently across the business and clinical process domains. Our results enhance understanding about the manner in which the assimilation and use of IT contributes to the financial performance of hospitals

The Crowding Effect Of Rewards On Knowledge-Sharing Behavior In Virtual Communities

Knowledge sharing is an important activity in virtual communities (VC). Recently, some researchers have explored various motivators that may influence VC members\u27 contribution. Although providing rewards has been found to significantly motivate employees to share knowledge in organizational research, it also has been found to diminish intrinsic motivation and lead to reduced efforts in some cases psychology literature. The phenomenon that external intervention (e.g. monetary incentives or punishments) may either undermine (crowd-out) or enhance (crowd-in) intrinsic motivation is called the motivation crowding effect. Based on the motivation crowding theory, this study investigated the moderating effect of monetary incentives on the relationships of motivations and members\u27 intention for knowledge sharing. The research framework includes two motivational factors, intrinsic and extrinsic motivation, for knowledge sharing in virtual communities. The model was tested using a field experiment on 204 VC members of two different virtual communities. The results confirmed the existence of the crowding effect. That is, the relationship between intrinsic motivation and knowledge sharing intention was significantly lowered after the treatment of monetary incentives. The findings suggest that VC managers should carefully consider providing monetary rewards in promoting their websites because monetary incentives can potentially affect the knowledge-sharing behavior of VC members

Doing IT Research that Matters to Practice: Perspectives on Propositions

The ICIS 2009 Call for Papers states that “[o]ur discipline faces an unprecedented challenge as we struggle for relevancy in the face of changing demographics and world events. More to the point, much of our research is being questioned in terms of impact, both real and potential”. Such an assessment, if true, suggests a dangerous situation for the IS field, and significant challenges for its future. This panel session proposes to bring together a group of highly acclaimed practice-oriented IS researchers to share their reactions to the above assessment, offer their perspectives on a series of provocative propositions about doing IT research that matters to practice, and engage in an animated debate with each other and with the audience on their positions