2 research outputs found

    Attitudes Toward Business Ethics in Different Contexts: a Cross-Cultural Comparison between professionals in Jordan and UK

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    Understanding the attitude and perception of business professionals towards ethics, in an era of dynamic globalisation is important for investors to make strategic decisions. We explore this manifestation of business ethics across cultures in terms of ethical perceptions, moral philosophies and ethical judgments, by focusing upon the attitudes of professionals towards ethics, in two culturally and institutionally different countries: Jordan and the UK. We base our theorisation on Hofstede's Theory of International Cultures, selected business philosophies and incorporate individual and situational factors influencing ethical perception to develop our hypotheses, which were then tested by applying ATBEQ and EPQ. Our findings show significant differences in between in professionals’ views to Social Darwinism and ethical relativism in Jordan and UK. This difference was detected in based on variations between Muslims in UK and Jordan in their views to business ethics. Collectively our study shows that but the culture and societal factors have the higher effect when compared to religion. Moreover, weighing the views toward Ethical Relativism by using of Attitudes Toward Business Ethics Questionnaire (ATBEQ) and Ethics Position Questionnaire (EPQ) is inconsistent in the current research, which can be an opportunity to develop a new measures for attitude toward business ethics

    Global Banks Marketing Communication in Jordan: Standardisation or Adaptation – Developing an Effective Integrated Marketing Communication Model to Target the Jordanian Market: A Study of Global Banks in Jordan

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    This research is concerned with international Integrated Marketing Communications (IMC) by global banks targeting a Jordanian audience. The main research question addressed in this work is concerned with adaptation versus standardisation of international IMC by global banks. The aim of the research is to establish whether the standardised IMC approach is sufficiently effective when targeting Jordanian customers or whether adaptation of the IMC mix is necessary. A mixed methodological approach has been used consisting of qualitative in depth interviews and a more quantitatively based sample survey. Semistructured interviews were conducted with bank managers. Likewise, a survey instrument in the form of questionnaires were sent to the clients through bank management because of the confidentiality issues. The purpose of the research is to answer the standardisation versus adaptation question with the intention of deriving specific, operationally useful suggestions for IMC improvements for global banks operating in Jordan. The problems and weaknesses identified in current IMC policies used by global banks in Jordan are identified and suggestions for future marketing communications improvements made. These weaknesses and suggestions are integrated into a conceptual model. The managerial implications of adapting the suggestions made are examined and discussed. The weaknesses identified, suggestions made to overcome them and the managerial implications of implementation make an important and original contribution to the subject area from both a practical and conceptual point of view. The findings of the research strongly indicate that significant adaptation is required in order for the IMC approach by global banks to be effective. The findings should be specifically relevant to global banks operating in Jordan but may have relevance to other international companies from different sectors operating in or wishing to operate in Jordan
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