1 research outputs found
Designing and Evaluating Presentation Strategies for Fact-Checked Content
With the rapid growth of online misinformation, it is crucial to have
reliable fact-checking methods. Recent research on finding check-worthy claims
and automated fact-checking have made significant advancements. However,
limited guidance exists regarding the presentation of fact-checked content to
effectively convey verified information to users. We address this research gap
by exploring the critical design elements in fact-checking reports and
investigating whether credibility and presentation-based design improvements
can enhance users' ability to interpret the report accurately. We co-developed
potential content presentation strategies through a workshop involving
fact-checking professionals, communication experts, and researchers. The
workshop examined the significance and utility of elements such as veracity
indicators and explored the feasibility of incorporating interactive components
for enhanced information disclosure. Building on the workshop outcomes, we
conducted an online experiment involving 76 crowd workers to assess the
efficacy of different design strategies. The results indicate that proposed
strategies significantly improve users' ability to accurately interpret the
verdict of fact-checking articles. Our findings underscore the critical role of
effective presentation of fact reports in addressing the spread of
misinformation. By adopting appropriate design enhancements, the effectiveness
of fact-checking reports can be maximized, enabling users to make informed
judgments.Comment: Accepted to the 32nd ACM International Conference on Information and
Knowledge Management (CIKM '23