Enterprise architecture development and implementation in public sector: The Malaysian perspective

Enterprise Architecture (EA) is gaining the attention from the public sector as a solution to improve the function of e-Government. However, public sector agencies are having difficulties with its development and implementation due to inflexibility and complexity of the agencies’ business function and information technology structures. The objective of this paper is to identify the challenges faced by the Malaysian public sector agencies that are in development and implementation phase of EA. In order to get the holistic perspective of EA development and implementation scenario in each organisation, a Balanced Scorecard (BSC) approach is applied. A multiple case study research approach is utilized to achieve this study objective. Data were collected through interviews with the agencies EA team, general observation during the EA workshops as well as review of EA related documents. The result shows there are twenty challenges identified which is consistent with other challenges stated in literature except for talent management issue. Thus, this provides a new insight on how the public sector should implement their EA as compared to any other organisation

A Priority Based Enterprise Architecture Implementation Assessment Model: An Analytic Hierarchy Process (AHP) Approach

Despite of many Enterprise Architecture (EA) frameworks and methodologies available, in reality EA implementation is a challenging process. In order to assure a progressive EA implementation, assessment and monitoring mechanism is required. The existing EA assessment approaches are mostly based on checklist or maturity model and designed to assess post EA implementation. Less EA assessment is found to cater on the pre and during EA implementation process. This indicates that the lack of systematic assessment mechanism, especially for pre and during EA implementation phase. Hence, based on the gap identified, this study proposes a priority based assessment model for pre and during EA implementation process. This integrated model of Balanced Scorecard (BSC) and Analytic Hierarchy Process (AHP) is designed to assess the priority and capability of the organization in implementing EA. The assessment criteria were formulated from findings of an exploratory study. Six main criteria and 27 sub-criteria have been identified as the Critical Success Factors (CSFs) in EA implementation. Based on these CSFs, a Priority based EA Implementation Assessment Model (PEAIAM) has been formulated and presented in this paper

A systematic review of enterprise architecture establishment process

Enterprise Architecture (EA) is gaining its importance and has become significant agenda in any Information Technology reform in most organisations. Despite many claimed benefits, establishment of EA can be challenging due to by many different EA views, methodologies and frameworks that exist at present. Therefore this study provides a systematic review of Enterprise Architecture (EA) establishment process with the aim to review the EA establishment process from the existing EA frameworks. 16 papers were selected in the synthesis process and finally only six EA frameworks were chosen for further analysis. The result shows there are 43 processes related to EA establishment and each EA framework has their own limitation and additional features. Results also indicate that these processes can be grouped into seven common EA processes across all frameworks which are used by all frameworks

A priority based enterprise architecture implementation assessment model: an analytic hierarchy process (AHP) approach

Despite of many Enterprise Architecture (EA) frameworks and methodologies available, in reality EA implementation is a challenging process. In order to assure a progressive EA implementation, assessment and monitoring mechanism is required. The existing EA assessment approaches are mostly based on checklist or maturity model and designed to assess post EA implementation. Less EA assessment is found to cater on the pre and during EA implementation process. This indicates that the lack of systematic assessment mechanism, especially for pre and during EA implementation phase. Hence, based on the gap identified, this study proposes a priority based assessment model for pre and during EA implementation process. This integrated model of Balanced Scorecard (BSC) and Analytic Hierarchy Process (AHP) is designed to assess the priority and capability of the organization in implementing EA. The assessment criteria were formulated from findings of an exploratory study. Six main criteria and 27 sub-criteria have been identified as the Critical Success Factors (CSFs) in EA implementation. Based on these CSFs, a Priority based EA Implementation Assessment Model (PEAIAM) has been formulated and presented in this paper