Doing Office Work on the Motorway

This article takes the motorway seriously as a place where the society of traffic can be found and studied. While many kinds of activities are done by drivers and passengers in parallel with driving on the motorway, such as listening to the radio, eating lunch or caring for, or being, children, I focus here on office work. Empirical material from a video-ethnography of one driver doing paperwork and overtaking a slow-moving vehicle ahead is used to examine in detail some of the practices of combining driving and office-duties in the car while in motion. Drawing on the work of Harvey Sacks, the article examines how this mobile society is naturally organized as an architectural configuration brought to life in the practices of driving in traffic. Overlooked phenomena that are orderly stable features of being mobile are analysed, such as ‘overtaking’, ‘tailgating’ and ‘cruising’. Where other writers have used ‘speed’ to theorize the contemporary period, a brief re-specification is offered in the light of the uses, moral and otherwise, of speed within, and as made apprehensible in relation to, traffic

"I'm on autopilot, I just follow the route": exploring the habits, routines, and decision-making practices of everyday urban mobilities

Much urban and transport policy is based on a series of assumptions relating to predefined journeys informed by rational decision making. For example, the dominant focus of urban pedestrian policy is how the built environment is the primary influence on a person’s decision to walk, with these decisions being made at a specific time and place somehow outside the practice of walking. Little attention is given to the importance of the processual and experiential dimensions of walking itself. This paper considers the ways in which journeys into and through, the city unfold. Specific attention is drawn to how forms of habitual performance, such as practical knowledge and embodied habits and routines, assist in engaging with everyday urban movements. In the context of in-depth research conducted in London, the paper explores the habits and routines of urban pedestrian mobilities such as the daily commute and in so doing, highlights the complexity and ongoing reconfiguration of these journeys beyond analysis informed by ‘rational’ intention. In contrast to much transport research that conceives of habit as an external force that somehow obstructs more positive sustainable travel behaviour, discussion focuses on the significance of how everyday urban walking unfolds. It is argued that this form of engagement makes it possible to understand habit as situated and part and parcel of the sequentially organised and occasioned performance of journeys on foot. This, in turn, enables the transformative potential of habitual behaviour to be realised. Throughout the paper consideration is given to specific narratives of everyday urban mobilities; the significance of how such practices are actually ‘talked about’; and how these accounts matter in engaging with the experiential dimensions of urban movement

Walking and talking together: Questions/answers and mobile participation in guided visits

This article studies mobile social interactions and, in particular, the embeddedness of talking and walking, and their intertwined organizations. Within a conversation analytic and ethnomethodological perspective, and on the basis of a corpus of video recorded guided visits, the article shows the implications of asking questions in a mobile versus a stationary context: whereas the former are answered in a collective participation framework, the latter are given a more private, interpersonal answer. The article also analyses how speakers manage to transform an answer given on the move into a stationary one, radically modifying the participation framework characterizing the sequence. In this way, the analyses contribute to better understand the finely tuned coordination of human actions in mobile social contexts, and to show how walking and talking are reflexively organized, mutually shaping each other, one revealing what the other is performing and vice-versa

Missed Miracles and Mystical Connections: Qualitative Research, Digital Social Science and Big Data

Purpose: This chapter critically discusses implications of working with ‘big data’ from the perspective of qualitative research and methodology. A critique is developed of the analytic troubles that come with integrating qualitative methodologies with ‘big data’ analyses and, moreover, the ways in which qualitative traditions themselves offer a challenge, as well as contributions, to computational social science. Design/methodology/approach: The chapter draws on Interactionist understandings of social organisation as an ongoing production, tied to and accomplished in the actual practices of actual people. This is a matter of analytic priority but also points to a distinctiveness of sociological work which may be undermined in moving from the study of such actualities, suggesting an alternative coming crisis of empirical sociology. Findings: A cautionary tale is offered regarding the contribution and character of sociological analysis within the ‘digital turn’. It is suggested that ‘big data’ analyses of traces abstracted from actual people and their practices not only miss and distort the relation of social practice to social product but, consequentially, can take on an ideological character. Originality/value: The chapter offers an original contribution to current discussions and debates surrounding ‘big data’ by developing enduring critiques of sociological methodology and analysis. It concludes by pointing to contributions and interventions that such an empirical programme of qualitative research might make in the context of the ‘digital turn’ and is of value to those working at the interface of traditional and digital(ised) inquiries and methods